Hotels with Swim-up Rooms in Cancun

Awesome staff, very clean, wonderful food, great bars, beautiful view, great pool with swim up bars, beautiful beach! The spa was amazing!

Everything about the resort was perfect. We couldn’t fault a single thing, the experience from check in to check out was incredible from check in to check out. This resort is more than just a hotel, it is an experience. Our room was incredible and the private pool was heaven. Each staff member went above and beyond when serving us, they were all so kind and friendly!! The pools and beach were incredible, and the selection of restaurants was great. The smell of the whole resort was also just so luxurious.

We loved the chic design and the lush nature surrounding the property and also within - they have lovely plants and gardens inside the corridors of the buildings. The property feels expansive and vast, but you learn your way around quickly. There are 12 restaurants in the resort, of which we tried 4. Our favorites were Mercado 19 for breakfast, La Cantina for lunch/small bites, and Los Abrazos for dinner. We loved El Cielo bar for the view and chill vibes. The pool area is awesome with two swim up bars and beach access is super easy from the pool area. The beach was beautiful with the palapas and clear water. The gym was also very nice. The service throughout the resort was absolutely excellent, every server we had was super nice and spoke very good English. Shoutout to Javier, Adrian, Miguel, Donovan, and many others! They made our stay lovely. Make sure to bring cash to tip staff!

My stay truly exceeded my expectations. The decor is stunning—modern yet warm, with a perfect blend of style and comfort. Every detail, from the sleek furniture to the thoughtfully designed lighting, adds to the overall ambiance. There’s a real wow factor when you first walk in The staff were incredibly friendly and attentive, always willing to go the extra mile to ensure my stay was seamless. Whether it was offering local recommendations or promptly addressing any requests, their customer service was top-notch. The pool area was another highlight. It’s spacious, clean, and well-maintained, making it the perfect spot to relax after a busy day. The loungers are comfortable, just make sure you grab an early breakfast as they get claimed quickly Speaking of relaxation, the cocktails at the hotel bar were absolutely delightful. Expertly crafted and refreshing, they provided the perfect way to enjoy an evening by the pool or indoors. You can order anything you can imagine and they hit the mark every time There’s a premium “Inspira” add on you can purchase but it didn’t seem worth it. You get spirits in your room minibar,exclusive use of the small rooftop pool and a section of the ground floor pool but stick with the standard all-inclusive. You won’t be disappointed I’ll definitely be returning!

The resort is absolutely gorgeous. Staff is great, the service is out of this world! In particular, Damarys at the pool and Roman at Maria Dolores were fantastic! I wish I could remember everyone's name because the service is what truly makes this resort exceptional. Food was amazing at all of the restaurants we tried and even the room service food was great (except the pizza)! Drinks were very good everywhere, generous pours and any type of drink you want is available. Our room was huge and had everything we needed with a very comfortable bed. We had a King suite on the 2nd floor in Bldg 2 with a balcony, so we were pretty close to everything. Building 3 was the furthest away and we did hang out there one day at the pool and ordered food. Bldg 3 is the quiet area so it's very peaceful and again the service and food were wonderful. Pool area at ours was more lively with activities and music, it's really fun! Beach and pool area were both clean with comfortable seating. Our room and really the entire resort was spotless. Very happy with this vacation, would come back.

Great property but wished the rooms were alot cooler. Another swimup bar would be great.

We got a greqt room, butler, cqbanas, private pool and spa tub on balcony. Really happy week.

Luxury family friendly resort! Beautiful grounds!! Top tier resort! Delicious food, extensive cuisine options, multiple pools, adults only pool + swim up bar & lounge, spa, fitness center, Kids Club, dolphin sanctuary, theatre & fantastic customer service! Tons of activities available. Just go! You will love it!

We stayed in a swim-up room and loved overlooking the ocean. The hotel's own beach is quite narrow, but it also connects to a large, wide public beach with a calm shallow lagoon. Between that and the two pools there are plenty of spaces to splash and sunbathe. To-go coffees at the coffee shop were friendly and efficient. Restaurants were better than your average all inclusive, and I really liked that there were extra themed snack carts that came out at different times of the day (churro, margarita, crepe). Cocktails were good. The self brewed beer was not good. In some resorts, the swim-up rooms have wait staff come by for drink orders, but they don't do that at this one.

We LOVED the Hyatt Ziva. I'm so glad I splurged for this classy hotel. I did a lot of research about food, best beaches to avoid sargassum, etc. First of all, the property is breathtaking, especially your first view walking into the lobby. So much blue water everywhere! The service is top notch; shout out to Eduardo, Sofia, Oscar, and Alex at the gym who made my birthday special, Amisaely, Juan at Tradewinds restaurant as well. We felt like VIPs the entire time. The food was great. I am not a big all inclusive fan because I get tired of the same choices but there were lots of options. We didn't get to try Le Bastille because we had kids with us, but liked the buffet for breakfast - amazing fruit and mexican food, crepes, mimosa, etc. and the coffee shop was super convenient and turned out excellent drinks. I was surprised how there was never a wait. Lorenzo's was our favorite for dinner. We took advantage of activities like Aqua Combat and bingo and just really leaned into the whole vibe. It was fun. Our teens just enjoyed hanging out with us at the pool, and relaxing in our personal hammock with view of the ocean (swim up room). We were able to get chair at the pool pretty easily in the late morning. The umbrellas were down on the 2 windy days but we just went to the beach where they have lots of shade from palapas over the loungers. Beach and pool so close- perfect layout! Drinks a little sweet so we stuck with beer, prosecco, and tequila on the rocks/soda

We loved the amazing service, the size of the rooms, the view, and the ease of getting around. The food was very good in all the restaurants. We had a swim-up room and the view was of the ocean and not just other pools. I could not believe how amazing everything was.

EVERYTHING, it’s a beautiful resort. The staff are amazing and always willing to accommodate anything they can, the rooms are clean and big and all the food was perfect. We stayed in the swim up pool room which I would highly recommend!

3rd stay at this property. Love the service, food and warm swimup pools and rooms.

Everything from our swim out room to food, entertainment, and the lovely staff was exceptional. We really enjoyed our stay

Everything. From the time my taxi arrived to the resort until I left. Impeccable service. Stellar recommendations for food. Clean everywhere. Customer service 12 out ot 10, including housekeeping. Food was delicious and every member ensured you had whatever you needed. Entertainment every night. Jacuzzi tub in the room. Jets on shower were powerful, the shower and separated bathroom was beautiful and it smelled good everywhere. The pool was heated with swim up bar and jacuzzi. Fun, sun, drinks, ocean, food. Excursions were so much fun. Lots to do. Zen spa was phenomenal

Degner was an amazing and attentive pool concierge! We loved everything about our second stay at Haven and definitely plan to return! Paloma's poolside service, Sergio at the main pool swim up bar, and Ricardo at Olios provided top notch service.

The pools are wonderful. We like the biggest one since it’s the quieter one :). Word to the wise, if your going to get a swim up just make sure your not like us and spend the extra just to hang at the pool area all day where there is actually drink service.

The food was exceptional, from the restaurants to the buffet. All of the staff was extremely professional and helpful. The spa was amazing and I highly recommend the hydrotherapy circuit. The swim-up room pool was large, as well as the room itself. The facilities were always clean.

Beautiful resort, seriously every building, restaurant, pool and bar was wonderful. The staff were so friendly and helpful. The swim out room…it don’t get better than that!! I wish we could have stayed longer!

Close to airport. Smaller property so easy to walk; all rooms exceptional and pools were amazing. Especially liked the swim out. Hibachi was the best food. Alex put on a show and delivered amazing meal.

Swim-up room, beach, and pool were awesome

Food was amazing, swim up bar amazing, right on the beach. Offers jet skiing directly on the resort.

Food was excellent, and there were better drinks at the swim up bars. 2nd time here

Loved the swim up bars & employess overall

the many swim up bars and my butler Lucille was amazing.

This resort is amazing. I had a swim up suite. The servers always made sure I had something to drink and eat. I drink fast and they were excellent. Shout out to Augustine! He was serving shots to my pool at 9am.

The swim up pool was awesome, along with the butler service.. all the staff was wonderful.

Everything amazing! The staff(my buttlers Lili and Miguel) and my beach buttler Dolores and naturally othet guys was perfect too. The swim up jr. suite was amazing. If you stay this resort don't miss the CHIC restaurant! Unfirgetable 3hours dinner show(18+)! I'll come back as soon as possible!:)

Was the most breathtaking hotel. The views were amazing. The customer service and kindness shown by the workers and especially our butlers, were immaculate. So many different restaurants and bars to choose from. Absolutely loved our stay. Our swim up suite was just beautiful!

I love swim up rooms, food from the specialty restaurants, the friendly service. I really enjoyed the spa treatment. I really liked the waiters from Capricho, Victor, Joseu and Juan. From El Guacho Jose was great.

Beautiful property. Got a swim out room and it was stunning and so relaxing. Food was fantastic. Overall there are so many pools and things to do that nothing was overly crowded. Even had a sports bar to watch the playoff football games out. Will be going back!

Great experience! Our butler Hiram made our stay terrific! The restaurants were terrific and the upgrade to the swim out room and upstairs pool area was worth it.

We had the absolute best time on our honeymoon! We cannot recommend Takeshi enough! The sushi rolls were fabulous and our swim out room was the best!

Atelier was TOP notch. Everything was wonderful. Our swim out room was great. The staff kept our room stocked and re-stocked, clean and turned down our beds at night. We had 2 great butlers (Carlos and Leynor) who were attentive to our every request. They communicated with us daily and went above and beyond on a daily basis. They greeted us when we arrived and wished us well on our way out. The pools were relaxing and well staffed to bring us food and drink whenever we asked. The restaurants and food were way above our expectations. We will be back.

We visited at the end of September and the experience was everything it was promised to be. Our junior swim-out suite was so beautiful and comfortable, and the cleaning staff, including Adriana and Carolina, kept it so. Our butlers, Oswaldo and Luis, took very good care of us. I had the best massage of my life from Fernando at Nuup Spa. Roman at the Maria Dolores restaurant turned dining into a magical experience. Alberto and Ismael made sitting at the gorgeous beach a luxurious experience. You will feel beautifully taken care of every minute.

The rooms are gorgeous we had the master suite swim out and it was amazing

Overall a great place to stay staff and wait service were excellant especially jeffrey around the swim up bar pool. We came for a wedding with 70 plus other poeple. The only bad things the rendevour bar closes at 11 when your just chatting and having fun and dont want to go to the night club cause your not in your twentys and dont want the bang bang bang music it cuts short your evening. Also the wedding couple who brought in over $100,000 to the resort didnt even get a free night or stay for free

The property was everything I expected and the swim out pool was the icing on the cake for me. My only grievance was the absence of a designated butler which was supposed to be a part of my stay!… upon arrival I was assigned a butler who turned out to be out of the country on Vacation and the person reassigned never showed up either and I way had to message to figure out what was going on.

Our 4 night honeymoon stay here was fantastic. We were able to try every restaurant, bar and amenity. The view from our room was gorgeous! It was well worth the trip! Demetrio and Aleandro were spectacular at the manatee swim up bar. Celeste was a fun host from the entertainment team! 10/10 would stay here again!

Awesome time in our non preferred jr suite swimout this week. We usually stay preferred but just booked a week ago. Didn’t feel like I was missing much. This is a beautiful place. Lots of chairs everywhere. I thought the food was excellent here compared to other Secrets we have stayed at. We have stayed at many. Service was great, water was beautiful,and the sand is the softest!

How clean the beach was and breakfast was amazing! I also like that they had plunge pool option room available

Amstar transfers superb, check in painless and easy and corner suite just perfect. Plunge pool on balcony lovely to just sit in and watch the boats come and go to the island. All staff so happy and ready to help, we thoroughly enjoyed our holiday and did nothing, which we needed. Food 90% fantastic, just did not enjoy Italian, but that's a personal pasta thing. Asian was just wonderful as was Mexican. Buffet also very, very good, Zoe makes excellent omelets. Bluewater Grill for breakfast in Pref Club lovely to just get away from main buffet. Storm watching on the balcony in the evening was also great fun and watching the weddings from our 14th Floor room ! Room service very good, just a bit low of Low/Zero calorie drinks which us Brits are used to. Used spa just for manicure and the atmosphere was amazing. Pharmacy also very good !

During our stay, there was poo poo in the swimming pool. I understand this is not the hotel’s fault, but since it is the only pool at the resort, we were left with no alternative activities that day. I had also booked a poolside Bali bed, which ended up being completely wasted. I believe the hotel should consider offering some form of compensation or alternatives during a pool closure, such as excursion discounts, additional restaurant options, spa or golf discounts, etc. Furthermore, the cleaning process did not seem thorough. When the pool was reopened and staff told guests it was ready to use, we could still see feces in the water and then it shut down again. In reality, the pool was unusable for the entire day. Food was great, spa was great and staff are nice. So only the pool ruined my trip.

This resort truly deserves its 5-star luxury rating! Everything from the staff and services to the food, drinks, and consistently clean environment was amazing. However, I wouldn’t recommend this resort for families with younger kids due to the setup of the kids’ pool area. While the kids’ pool has a fun water park, it’s located on the shaded side of the building and isn’t heated. During our stay, the weather was consistently around 22-23°C with rain and strong winds, which is typical for Cancun from January to early March. This made all the pools feel freezing in the morning and evening. The water in the kids’ pool was especially cold, and we didn’t see a single child using it during our entire stay. If the resort could improve by making the kids’ pool heated, it would make the stay much more enjoyable for families and give kids a fun activity to look forward to. The main pool, on the other hand, is located in a sunny area and warms up a bit by around 1 p.m., which is better for swimming. Our little one did enjoy the kids’ club, but unfortunately, there weren’t many outdoor activities, so he didn’t get much sunlight. Overall, I would highly recommend this resort for adults or families with older kids. We upgraded to the Preferred Club and loved the added luxury, especially the upgraded drink options. While we absolutely enjoyed our stay and would return, we wouldn’t bring our 6-year-old back unless there are changes to make more accommodate for kids.

Spent 10 days at this resort in Nov 2025. Met expectations in all regards. Stayed in the preferred level, and appreciated the rooftop pool, blue water for breakfast and vista prime for dinner. Most of the staff we encountered were great with Special shout outs to Mario (blue water grill) , Jorge (rooftop pool), Alexi (main pool) and especially Geyler (Blue water grill) who went above and beyond to make our holiday special. Restaurants were easy to book on the app, and food quality was above average. Dress code for men was not enforced -- many men wore shorts inside (all) the a la carte restaurants.

Unbelievable resort. The layout and cleanliness were too notch. We’ve done a lot of traveling and this place was stunning. Loved the restaurants and the swim up bar at the pool

Very wide open, with lots of green. The rooms are spacious, we stayed in a junior suite with ocean view about 90 square meters, with a nice balcony and a plunge pool. Very confortable.

This is a beautifully designed hotel with a marked Thai style from the moment you enter reception and look out over the pools and sea. Extremely efficient service and staff who are friendly and helpful .The swimming pools were absolutely amazing - a joy for dedicated length swimmers as well as providing the ubiquitous swim up bar for those more inclined to relax.The restaurant choice offers something for everyone .The rooms are spacious with everything you can think of being provided- even a clothes steamer.

A beautiful property with fantastic restaurants on site. The resort has a large family pool with a swim up bar where you could spend the entire day. Rooms are well proportioned and most have an ocean facing room. A great gym on-site however it did get busy in the mornings and at times, it was difficult to find an available treadmill. Overall, a great resort with friendly staff.

Amazing hotel. Superbly decorated, very comfortable serviced twice a day. Food was delicious - we tried all the restaurants except for the Mexican grill and each time the food didn’t disappoint. Staff is extremely friendly and helpful. The main pool is big enough and heated so no problem getting in. The sun lounges around the pool area may get filled very quickly but there was always plenty of space on the beach which is not far away. It was really hard to leave.

The buffet, the wings and the beach pure bar were really good. The restaurants and the other food was just OK. Property was really clean and well laid out. The entertainment was good. The service was good. I stayed in a swim up suite and the pool was amazing, kids didn't want to leave.

Swim Up rooms are just great! with excellent space and privacy. The beach is very good and the food in all the restaurants is delicious. There are 2 pool, one with party and the other one just with ambient music, thank you for this options. The spa is 5 stars.

This was our first resort we found that had a private swim up pool from our patio. The kids loved it, and we enjoyed the privacy.

The property is beautiful, the staff always says good morning, the staff is excellent especially Darwin, Abigail, and Nestor went above and beyond during our swim up stay.

Friendly staff with excellent service. We loved the swim up suite and privileged section beach.

Love the plunge pool we used it every day! Rooms were clean, wait staff was amazing. Food was amazing!! The scenery was breathtaking

This resort was absolutely stunning!! The plunge pool was perfect! I would definitely recommend this resort to everyone I know!

Service and staff were great, food was decent, definitely go for the plunge pool rooms.

Our room was great, had a plunge pool and a little ocean view, nice lounge chairs too. The only negative was that the floors in the room got wet and slippery I think because it was ground level and has a sliding glass door. We put towels on the floor so we didn’t fall. The dining options were excellent and the waiters were very friendly and offered dinner options to try. We enjoyed the Mexican restaurant, the Thai restaurant and the Italian restaurant. The extra cost dinner options were very tasty.

Spacious room, clean, well appointed. Hotel located in the Southern part of hotel zone thus only 12-15 minute drive to the airport. Pool area nice with swim up bar. 3-4 pools in total plus a kiddie pool. Also have 8-9 jacuzzi style mini pools along the edge of pool area overlooking ocean. Big issue here is finding pool chairs during day as folks go down early and “reserve” them with their towels or other belongings. If you don’t play this game too, you risk not having a chair, as happened to me on my first day. Pool bar is centrally located but only has single location to order drink so queues can get very long, especially when someone ahead of you orders mixed drinks. They should really have multiple bartenders and queuing points to better manage demand. Queue for a beer sometimes can be nearly 20 minutes. If queue is long, sometimes is better option to just enter pool and go to the swim up bar which is typically much faster. Buffet restaurants are also riddled with queues, both to get in as well as to get your food. Other restaurants require reservations but most often, they are fully booked when checking app so you can queue in lobby and request help from the booking desk who sometimes has access to slots not visible in app. Way too many queues in this hotel for a relaxing vacation. Beach is good with a number of beach chairs in covered palapas but beach is prone to having quite a bit of seaweed at times.

Beautiful resort! Modern, fresh rooms & restaurants! Three large pools, two with swim up bars. Food was wonderful, the ocean views breathtaking and the staff-so friendly! We will definitely return!

Everything was absolutely wonderful minus the food. It’s bearable but could use improvement. The room was beautiful and clean, room service was impeccable, our private pool was cleaned daily, we were respected, property is massive with Jett ski, parasailing, and boat excursions. As a youngster, the buses take you to the crazy parties at the other RIUs. Outside of the food, would stay again.

Although this hotel is a bit of a drive from the downtown area, I was happy to be away from that area with young kids. The resort is beautiful, we visited during a busy vacation week and could still find chairs at the beach and pools with plenty of shade. Water slides were so much fun for kids and adults as well and the splash pad was perfect for younger kids. The food was excellent for an all inclusive. The water is so clear, so blue, no seaweed here. The staff was amazing from housekeeping to servers, kids club, even the photographer staff. This place was the nicest family friendly all inclusive we have been to, and we have been to quite a few. Highly recommend if you are looking to relax and enjoy the sun, beach and pool and feel safe. It is about 40 minutes from the airport and about 1/2 hr to downtown Cancun area. Also, for those not traveling with kids, the 2 swim up adult only bar areas looked pretty nice. There was always some type of entertainment going on around the pools.

This resort was perfect for a family vacation. My kids loved the waterpark, pools, and beach! The beach was gorgeous, with the softest white sand I have ever seen. The watercolor was beautiful turquoise and the palm trees that lined the beach offered plenty of shade and another touch of beauty to the landscape. The landscaping around resort was well kept and beautiful, I enjoyed looking at all the plants and my kids loved the iguanas and lizards we found around the resort. The food was good; and the staff was friendly and attentive. The only complaint I had was the bathrooms by pool, buffet were not cleaned as much as I would like. Also our room wasn’t cleaned well when we first got checked in, the sheets even had some questionable stains on them. I made a complaint the first day and they came in and did a deep clean and after that they continued to provide awesome housekeeping. The other complaint I would bring up is you can only get bottled water from the lounge, which is very far from pool/beach. I would grab waters on the way down to pool but it would have been nice to have them available at the bars located at pool. Overall great stay, and would recommend to other families traveling with kids!

one of the best all inclusives, everything is top notch, service, food (buffet and restaurants everything is so well made and plentiful), communal spaces/rooms, supremely clean beach and pools, daily entertainment and themed parties, everyone is super friendly and helpful, having access to other rius - I really can't recommend this place enough, my only recommendation for them is to have adults only pool hours after 7pm at just one of the pool bars and let us hang out in the pool under the stars with some light music and drinks. Otherwise an all around amazing stay and experience, highly recommend

Had Ocean Front room on ground floor with plunge pool. Great views, but mosquitos could be bad at night and dawn...so bring protection. The pool was the best. Food average, over priced with no ambience. Go to neighbor Hotel Belo for breakfast, Lunch and dinner.

Beach front room with plunge pool is amazing Staff is great Restaurants are nice Location is calm Great stay !

Everything. Beach front room with plunge pool was so amazing. Private beach access, so beautiful. Staff was wonderful.

Plunge pool, private loungers and hammock, large rooms, private small beach, staff

I had a great stay with my adult daughter. We loved the pool area and the ability to go from the pool to the ocean. Beach was great for that part of the island, and if you swim out to the swim area rope there are many different tropical fish to watch. We only ate at the property once, and the food was great. Fantastic shower, and large room with area for coffee.

Friendly staff, 3 pools, swim up bar, bar by the pool, snacks in between.

Our stay at the hotel was very enjoyable. We would like to give a big compliment to the barman Oswaldo Ofrei who's knowledge about tequila and his hospitality was amazing! The food in the restaurants was very tasty plus the beautiful view gave an extra vibe during our meals. We enjoyed the swim up bars in both different swimming pools and even accessible from the jacuzzi. In general we are very happy with our holiday and stay at hotel Emporio.

Surprisingly, the food was really good for being all Inclusive. This is a great hotel with great service, variety of food all for amazing value. We really enjoyed our time here. The rooms were cleaned daily and we always came back to a spotless room. After a long day of swimming. They have a couple different pools. We mostly stayed at the adults pool that has a pool bar. There was a great variety of alcohol and cocktails. Even the beer selection was nice. There was another nice bar at the beach, where you can lay out on a cabana, and still be really close to the bar and beach. Staff was very friendly and very attentive. For the food, there was a lot of variety. It was a solid 8/10 and to make reservations at the restaurants. You just gotta make sure you get on it to secure your spot. Me and my husband went on an impulsive trip to Cancun, and honestly for the price. It was a great, we really enjoyed our time here! Oh, we also like that around 4 P.M. they come around to hand out food like ceviche or Popsicles or fruit. I really liked that touch!

Two very nice pool bars and one bar directly at the beach. Fantastic access to the beach. Probably one of the best access areas in the hotel zone with a wide beach and very clean. Lot of beach loungers/chairs with beach umbrellas. The food at the buffet was super good. Dinner buffet was the best. Great selection and variety of food. Every day different things. All kind of meats, fish, salads, vegetables, soup, taco bar, noodles, etc. Very friendly hotel stuff. One big hot top with a very nice view located in a higher floor level. A huge infinity pool with a gigantic view. Generally very nice and big hotel area.

Overall, we had a good stay at the Emporio. What I liked: - Restaurant and bar staff were lovely - The cleaning staff did a fantastic job in the rooms and around the hotel in general - The pools were nice (only one hot tub was actually hot though) - The beach was really nice for half our trip, the water was turquoise blue and the waves mild (the other half had very rough surf so I guess it depends on how lucky you are with weather) - We had an ocean front room - 3rd floor - a bit of noise from the restaurant above, but lovely view of the ocean and infinity pool. Great view for New Year's even fireworks up and down the beach.