Swim-up Rooms & Private Pools in Cancun

Friendly staff, 3 pools, swim up bar, bar by the pool, snacks in between.

Our stay at the hotel was very enjoyable. We would like to give a big compliment to the barman Oswaldo Ofrei who's knowledge about tequila and his hospitality was amazing! The food in the restaurants was very tasty plus the beautiful view gave an extra vibe during our meals. We enjoyed the swim up bars in both different swimming pools and even accessible from the jacuzzi. In general we are very happy with our holiday and stay at hotel Emporio.

Surprisingly, the food was really good for being all Inclusive. This is a great hotel with great service, variety of food all for amazing value. We really enjoyed our time here. The rooms were cleaned daily and we always came back to a spotless room. After a long day of swimming. They have a couple different pools. We mostly stayed at the adults pool that has a pool bar. There was a great variety of alcohol and cocktails. Even the beer selection was nice. There was another nice bar at the beach, where you can lay out on a cabana, and still be really close to the bar and beach. Staff was very friendly and very attentive. For the food, there was a lot of variety. It was a solid 8/10 and to make reservations at the restaurants. You just gotta make sure you get on it to secure your spot. Me and my husband went on an impulsive trip to Cancun, and honestly for the price. It was a great, we really enjoyed our time here! Oh, we also like that around 4 P.M. they come around to hand out food like ceviche or Popsicles or fruit. I really liked that touch!

Two very nice pool bars and one bar directly at the beach. Fantastic access to the beach. Probably one of the best access areas in the hotel zone with a wide beach and very clean. Lot of beach loungers/chairs with beach umbrellas. The food at the buffet was super good. Dinner buffet was the best. Great selection and variety of food. Every day different things. All kind of meats, fish, salads, vegetables, soup, taco bar, noodles, etc. Very friendly hotel stuff. One big hot top with a very nice view located in a higher floor level. A huge infinity pool with a gigantic view. Generally very nice and big hotel area.

Overall, we had a good stay at the Emporio. What I liked: - Restaurant and bar staff were lovely - The cleaning staff did a fantastic job in the rooms and around the hotel in general - The pools were nice (only one hot tub was actually hot though) - The beach was really nice for half our trip, the water was turquoise blue and the waves mild (the other half had very rough surf so I guess it depends on how lucky you are with weather) - We had an ocean front room - 3rd floor - a bit of noise from the restaurant above, but lovely view of the ocean and infinity pool. Great view for New Year's even fireworks up and down the beach.

Swim-up room, beach, and pool were awesome

Food was amazing, swim up bar amazing, right on the beach. Offers jet skiing directly on the resort.

Food was excellent, and there were better drinks at the swim up bars. 2nd time here

Loved the swim up bars & employess overall

the many swim up bars and my butler Lucille was amazing.

We were upgraded to a junior suite with swim up pool--astounding upgrade. We dined on the beach, and watched the hatching of sea turtles and their scamper to the sea. This was a wonderful surprise too.

Great hotel very peaceful went with family but for this hotel I would recommend a swim out is needed it was a wonderful trip the only down side is the noise of construction in the afternoon I think they were renovating the room up to us

The property was absolutely beautiful. I did have a junior swim out. Suite with a beach view definitely worth the extra money a little disappointed with the buffet choices for lunch and dinner. Breakfast was phenomenal. The beachside restaurant Albatros was also amazing. I did not enjoy the pizza by the pool.

I’ve stayed at Flamingo many times and it gets better every year. The staff was really friendly and welcoming. There was a bottle of sparkling wine on ice upon my arrival and this was a first for me. The hotel is situated nicely and the the ocean views with balcony gives really nice views of beach, pool and the sounds of ocean and palm trees blowing. It’s not as lavish as some but for the price it’s unbeatable. There are 3 bars. One in the lobby and the others a pool bar and by the pooll. Across the street is a farmacia/ convenience store and also souvenir store. I could say more but you’ll have to see for yourself.

Great value for the price. Hotel is small but has all the needs - clean and big rooms, two swimming pools, access to the lovely beach, pizza restaurant, restaurant a la carte, snack bar, buffet. Buffet is rather small but you can eat well. Hotel is located in the Zona Hotelera with bus stop just in front of. Various choice of cocktails. Staff at both swimming pools are great ! same I can say about reception employees.

Great property but wished the rooms were alot cooler. Another swimup bar would be great.

We got a greqt room, butler, cqbanas, private pool and spa tub on balcony. Really happy week.

Luxury family friendly resort! Beautiful grounds!! Top tier resort! Delicious food, extensive cuisine options, multiple pools, adults only pool + swim up bar & lounge, spa, fitness center, Kids Club, dolphin sanctuary, theatre & fantastic customer service! Tons of activities available. Just go! You will love it!

We stayed in a swim-up room and loved overlooking the ocean. The hotel's own beach is quite narrow, but it also connects to a large, wide public beach with a calm shallow lagoon. Between that and the two pools there are plenty of spaces to splash and sunbathe. To-go coffees at the coffee shop were friendly and efficient. Restaurants were better than your average all inclusive, and I really liked that there were extra themed snack carts that came out at different times of the day (churro, margarita, crepe). Cocktails were good. The self brewed beer was not good. In some resorts, the swim-up rooms have wait staff come by for drink orders, but they don't do that at this one.

We LOVED the Hyatt Ziva. I'm so glad I splurged for this classy hotel. I did a lot of research about food, best beaches to avoid sargassum, etc. First of all, the property is breathtaking, especially your first view walking into the lobby. So much blue water everywhere! The service is top notch; shout out to Eduardo, Sofia, Oscar, and Alex at the gym who made my birthday special, Amisaely, Juan at Tradewinds restaurant as well. We felt like VIPs the entire time. The food was great. I am not a big all inclusive fan because I get tired of the same choices but there were lots of options. We didn't get to try Le Bastille because we had kids with us, but liked the buffet for breakfast - amazing fruit and mexican food, crepes, mimosa, etc. and the coffee shop was super convenient and turned out excellent drinks. I was surprised how there was never a wait. Lorenzo's was our favorite for dinner. We took advantage of activities like Aqua Combat and bingo and just really leaned into the whole vibe. It was fun. Our teens just enjoyed hanging out with us at the pool, and relaxing in our personal hammock with view of the ocean (swim up room). We were able to get chair at the pool pretty easily in the late morning. The umbrellas were down on the 2 windy days but we just went to the beach where they have lots of shade from palapas over the loungers. Beach and pool so close- perfect layout! Drinks a little sweet so we stuck with beer, prosecco, and tequila on the rocks/soda

Had Ocean Front room on ground floor with plunge pool. Great views, but mosquitos could be bad at night and dawn...so bring protection. The pool was the best. Food average, over priced with no ambience. Go to neighbor Hotel Belo for breakfast, Lunch and dinner.

Beach front room with plunge pool is amazing Staff is great Restaurants are nice Location is calm Great stay !

Everything. Beach front room with plunge pool was so amazing. Private beach access, so beautiful. Staff was wonderful.

Plunge pool, private loungers and hammock, large rooms, private small beach, staff

I had a great stay with my adult daughter. We loved the pool area and the ability to go from the pool to the ocean. Beach was great for that part of the island, and if you swim out to the swim area rope there are many different tropical fish to watch. We only ate at the property once, and the food was great. Fantastic shower, and large room with area for coffee.

It was great. Better than expected. Had the swim out room. Will be back.

Resort was great, a little too large for my usual preference. Could use more bartenders at the pool bars as it took a while to get a drink unless you got out of the pool and went to one of the other bars near the pool. The concrete around the pools is super slick and seen several people fall and one that was injured pretty bad. Definitely wear shoes of some sorts around the pool area.

Moon Palace Sunrise was lovely. There are 3 Moon Palace hotels located next to one another. They are very safe, within a gated setting. We were in the Sun Rise. The Sunrise has the multiple pools that are usually shown in the advertisement pictures. The other two hotels have pools but not ones that look and feel as relaxing and beautiful as the Sunrise pool area. The staff were friendly, tips are already included so completely optional. The room and facilities are clean. All inclusive includes all drinks and food at restaurants, mini fridge in room, room service, mini golf, all arcade games and ping pong and air hockey-basically everything you need or want. They are very clear if there is an activity or situation where you have to pay. My only annoyance was the constant check in with me to see if I wanted an excision or to spend 90 mins at a sales pitch to get a day pass to the main Grand Moon Palace hotel that has the water park. I walked there and was not impressed and did not feel like I missed out by not taking them up on the day pass. The Sunrise pool has kiddy slides and fun water park kiddy stuff, the other hotel had a single slide for adults and bigger kids. I did not see the waterpark in Grand, but not sure I was missing out. The beach is beautiful but there was seaweed on the shore making swimming less appealing. They did a great job trying to clear it daily. Other than that, a Fantastic, relaxing vacation. Lots to do, beautiful scenery, and friendly staff!

We had an amazing experience during our stay at Moon palace. This resort has a lot to offer for adults and children of all ages. Big pools, pool side bars, food, kids pool, play room, full spa … list goes on and on. Staff was super friendly, welcoming and really taking care of all the guests. great food options - more than what you can eat buffet and bunch of fine cuisines. Can’t wait to go to one of palace group resorts around the would again!

This was my first Moon palace visit. I started with Sunrise then upgraded to Grand. They offer good packages for membership. U can also decline and receive vouchers for cheaper prices in future bookings. The sunrise had very big nice pools and lots of activities. There is a kids pool in the corner. Food service is available all around. There is some walking though from buildings to loby. They have excellent golf cart service at Grand between water park n lobby. Other golf carts are also available almost every 5 to 10 mins. The rooms are excellent. The grand room is very nice n all quartz with nicer expensive equipment. Booking dinner reservations at restaurants was a bit difficult. Almost every time i was on a waiting list. Food was excellent. So many choices. So many activites to do with kids. Water park n playroom is a hit with kids. We loved the hotel.

How clean the beach was and breakfast was amazing! I also like that they had plunge pool option room available

Amstar transfers superb, check in painless and easy and corner suite just perfect. Plunge pool on balcony lovely to just sit in and watch the boats come and go to the island. All staff so happy and ready to help, we thoroughly enjoyed our holiday and did nothing, which we needed. Food 90% fantastic, just did not enjoy Italian, but that's a personal pasta thing. Asian was just wonderful as was Mexican. Buffet also very, very good, Zoe makes excellent omelets. Bluewater Grill for breakfast in Pref Club lovely to just get away from main buffet. Storm watching on the balcony in the evening was also great fun and watching the weddings from our 14th Floor room ! Room service very good, just a bit low of Low/Zero calorie drinks which us Brits are used to. Used spa just for manicure and the atmosphere was amazing. Pharmacy also very good !

During our stay, there was poo poo in the swimming pool. I understand this is not the hotel’s fault, but since it is the only pool at the resort, we were left with no alternative activities that day. I had also booked a poolside Bali bed, which ended up being completely wasted. I believe the hotel should consider offering some form of compensation or alternatives during a pool closure, such as excursion discounts, additional restaurant options, spa or golf discounts, etc. Furthermore, the cleaning process did not seem thorough. When the pool was reopened and staff told guests it was ready to use, we could still see feces in the water and then it shut down again. In reality, the pool was unusable for the entire day. Food was great, spa was great and staff are nice. So only the pool ruined my trip.

This resort truly deserves its 5-star luxury rating! Everything from the staff and services to the food, drinks, and consistently clean environment was amazing. However, I wouldn’t recommend this resort for families with younger kids due to the setup of the kids’ pool area. While the kids’ pool has a fun water park, it’s located on the shaded side of the building and isn’t heated. During our stay, the weather was consistently around 22-23°C with rain and strong winds, which is typical for Cancun from January to early March. This made all the pools feel freezing in the morning and evening. The water in the kids’ pool was especially cold, and we didn’t see a single child using it during our entire stay. If the resort could improve by making the kids’ pool heated, it would make the stay much more enjoyable for families and give kids a fun activity to look forward to. The main pool, on the other hand, is located in a sunny area and warms up a bit by around 1 p.m., which is better for swimming. Our little one did enjoy the kids’ club, but unfortunately, there weren’t many outdoor activities, so he didn’t get much sunlight. Overall, I would highly recommend this resort for adults or families with older kids. We upgraded to the Preferred Club and loved the added luxury, especially the upgraded drink options. While we absolutely enjoyed our stay and would return, we wouldn’t bring our 6-year-old back unless there are changes to make more accommodate for kids.

Spent 10 days at this resort in Nov 2025. Met expectations in all regards. Stayed in the preferred level, and appreciated the rooftop pool, blue water for breakfast and vista prime for dinner. Most of the staff we encountered were great with Special shout outs to Mario (blue water grill) , Jorge (rooftop pool), Alexi (main pool) and especially Geyler (Blue water grill) who went above and beyond to make our holiday special. Restaurants were easy to book on the app, and food quality was above average. Dress code for men was not enforced -- many men wore shorts inside (all) the a la carte restaurants.

We loved the amazing service, the size of the rooms, the view, and the ease of getting around. The food was very good in all the restaurants. We had a swim-up room and the view was of the ocean and not just other pools. I could not believe how amazing everything was.

EVERYTHING, it’s a beautiful resort. The staff are amazing and always willing to accommodate anything they can, the rooms are clean and big and all the food was perfect. We stayed in the swim up pool room which I would highly recommend!

3rd stay at this property. Love the service, food and warm swimup pools and rooms.

Everything from our swim out room to food, entertainment, and the lovely staff was exceptional. We really enjoyed our stay

Everything. From the time my taxi arrived to the resort until I left. Impeccable service. Stellar recommendations for food. Clean everywhere. Customer service 12 out ot 10, including housekeeping. Food was delicious and every member ensured you had whatever you needed. Entertainment every night. Jacuzzi tub in the room. Jets on shower were powerful, the shower and separated bathroom was beautiful and it smelled good everywhere. The pool was heated with swim up bar and jacuzzi. Fun, sun, drinks, ocean, food. Excursions were so much fun. Lots to do. Zen spa was phenomenal

The rooms are gorgeous we had the master suite swim out and it was amazing

Overall a great place to stay staff and wait service were excellant especially jeffrey around the swim up bar pool. We came for a wedding with 70 plus other poeple. The only bad things the rendevour bar closes at 11 when your just chatting and having fun and dont want to go to the night club cause your not in your twentys and dont want the bang bang bang music it cuts short your evening. Also the wedding couple who brought in over $100,000 to the resort didnt even get a free night or stay for free

The property was everything I expected and the swim out pool was the icing on the cake for me. My only grievance was the absence of a designated butler which was supposed to be a part of my stay!… upon arrival I was assigned a butler who turned out to be out of the country on Vacation and the person reassigned never showed up either and I way had to message to figure out what was going on.

Our 4 night honeymoon stay here was fantastic. We were able to try every restaurant, bar and amenity. The view from our room was gorgeous! It was well worth the trip! Demetrio and Aleandro were spectacular at the manatee swim up bar. Celeste was a fun host from the entertainment team! 10/10 would stay here again!

Awesome time in our non preferred jr suite swimout this week. We usually stay preferred but just booked a week ago. Didn’t feel like I was missing much. This is a beautiful place. Lots of chairs everywhere. I thought the food was excellent here compared to other Secrets we have stayed at. We have stayed at many. Service was great, water was beautiful,and the sand is the softest!

Unbelievable resort. The layout and cleanliness were too notch. We’ve done a lot of traveling and this place was stunning. Loved the restaurants and the swim up bar at the pool

Very wide open, with lots of green. The rooms are spacious, we stayed in a junior suite with ocean view about 90 square meters, with a nice balcony and a plunge pool. Very confortable.

This is a beautifully designed hotel with a marked Thai style from the moment you enter reception and look out over the pools and sea. Extremely efficient service and staff who are friendly and helpful .The swimming pools were absolutely amazing - a joy for dedicated length swimmers as well as providing the ubiquitous swim up bar for those more inclined to relax.The restaurant choice offers something for everyone .The rooms are spacious with everything you can think of being provided- even a clothes steamer.

A beautiful property with fantastic restaurants on site. The resort has a large family pool with a swim up bar where you could spend the entire day. Rooms are well proportioned and most have an ocean facing room. A great gym on-site however it did get busy in the mornings and at times, it was difficult to find an available treadmill. Overall, a great resort with friendly staff.

Amazing hotel. Superbly decorated, very comfortable serviced twice a day. Food was delicious - we tried all the restaurants except for the Mexican grill and each time the food didn’t disappoint. Staff is extremely friendly and helpful. The main pool is big enough and heated so no problem getting in. The sun lounges around the pool area may get filled very quickly but there was always plenty of space on the beach which is not far away. It was really hard to leave.

The staff were amazing, very attentive! And our room with the swim up pool was perfect for our 4 month old. Room was kept very clean and was very comfortable. We had mostly everything we needed at our disposal and it was the perfect first family holiday!

When the resort is busy - totally worth it to get a room with the private pool

Beautiful place, staff work so hard, food was great, pools wonderful. However the smoking on the property was not enjoyable at all very gross. And this was the first resort ive been to that didnt make the swim up bars adult only which made for some very not appropriate behavior in front of young children. Other downfall this resort is in the middle of no where and does not allow for uber to come pick you up so only option is a set cab ride price which was very expensive. I would recommend this place if you dont intend to leave it.

First of the food was amazing, the rooms were really nice. The pools with swim up bars were spectacular. However there are a few downsides. We arrived at the property early and though they allow you to enjoy the property offering at that time, our room was not ready at 3pm, we had to wait for 30 more mins. Secondly, i feel like the elevators are old and we got stuck in the elevator for a good 20mins in such hot weather, after someone came to fix it , there was no apology whatsoever from the admin.

Good resort doesn't feel crowded the room was very nice we had swim out with butlers they were awesome ( Carolina Oscar and Nassar) great people. Pools not crowded but if you want a few shots of liquor forget about it they will only give you tequila shots I got tired of weak frozen drinks. The nightly shows were good but good luck finding a seat. They are closing in August for 3 months for remodel I would really like to see it when it's done.

Beautiful property. Got a swim out room and it was stunning and so relaxing. Food was fantastic. Overall there are so many pools and things to do that nothing was overly crowded. Even had a sports bar to watch the playoff football games out. Will be going back!

Great experience! Our butler Hiram made our stay terrific! The restaurants were terrific and the upgrade to the swim out room and upstairs pool area was worth it.

We had the absolute best time on our honeymoon! We cannot recommend Takeshi enough! The sushi rolls were fabulous and our swim out room was the best!

Atelier was TOP notch. Everything was wonderful. Our swim out room was great. The staff kept our room stocked and re-stocked, clean and turned down our beds at night. We had 2 great butlers (Carlos and Leynor) who were attentive to our every request. They communicated with us daily and went above and beyond on a daily basis. They greeted us when we arrived and wished us well on our way out. The pools were relaxing and well staffed to bring us food and drink whenever we asked. The restaurants and food were way above our expectations. We will be back.

We visited at the end of September and the experience was everything it was promised to be. Our junior swim-out suite was so beautiful and comfortable, and the cleaning staff, including Adriana and Carolina, kept it so. Our butlers, Oswaldo and Luis, took very good care of us. I had the best massage of my life from Fernando at Nuup Spa. Roman at the Maria Dolores restaurant turned dining into a magical experience. Alberto and Ismael made sitting at the gorgeous beach a luxurious experience. You will feel beautifully taken care of every minute.

We really enjoyed the resort. The food was great, and our beachfront enclave room offered one of the best views we’ve ever had. My only suggestion for improvement, as adults traveling with two teenagers, is that age requirements should be better enforced. Our kids didn’t want to hang out in the teenage area because it was overrun with younger children (and sometimes their parents). Similarly, when my wife and I tried to relax in adult-only areas, such as the pool or the swim-up bar, we found them occupied by young kids as well. I’m not sure whether the nighttime dance party was meant to be adults only, but it felt more like a family wedding, with lots of young kids running around while some older guests danced. Anyway, we really loved the resort, and if you want a family-friendly place, this would definitely be a great choice.

Would like to say that the waiter at the pool area (Hector was his name was awesome) Always had drinks.. Also the entertainment team Super Santos, Leo, Toni and Rain. They did awesome too..also the restaurants and buffet was awesome to us and when looking for a resort restaurants are a factor and of coarse the pool area.. Most places you stay at if you dont get down to the pool area at sun up you dont get to lay by the pool but here we never had an issue getting a spot by the pool even at 10am.. All in all i would rank this Resort in the top 10 we have stayed at.. Beach was great not much seaweed and hand a bar at the beach..

We stayed from March 22, 2025 to March 30, 2025. Overall a great stay. Some things to be mindful of, the pools are 5 ft deep with the exception of the kids pool which is a little over a foot deep. Floors in the hallways and in a lot of common areas are very slippery, not sure why, possibly the condensation due to humidity, but nonetheless you have to be very careful while walking around. Pool area was fine, but hallways to rooms and inside the buffet restaurant are particularly slick. We chose the Enclave option when we booked. Not sure if it was worth it. I didn’t see anyone checking bracelets in the Enclave areas so it seems anyone can take advantage of most Enclave options. Enclave does provide booking priority to the restaurants so that’s a consideration. We never received the Enclave amenities which were supposed to be included (sunscreen, etc.) not a showstopper but just an FYI. We were told the items were “out of stock.” Food was good, drinks were good, pool areas were good. Rooms were clean, sometimes housekeeping didn’t replenish towels, etc. Beach area was nice, lots of chairs and umbrellas, and pretty clean. As far as Enclave upgrades receiving premium cocktails we didn’t notice anything exceptionally different from the offerings at Enclave lounge compared to the other bars, all the same stuff as far as we could see. A pleasant stay, at a nice resort with decent amenities. You decide if Enclave upgrade is worthwhile.

Excellent location and great for the family. Food is great. Buffet- is not like in cruise- u have to line up and wait to be seated… but food was great. I wish there was separate coffee stand especially during the morning breakfast times.. as most Americans drink coffee.. there are ways to get coffee but you have to ask for it.. also, a water fountain in the buffet area. I wish the buffet was bigger and a real buffet… if u have a larger family, u have to wait 20-30 mins to get seated.. just be prepared.. most of the time we split and asked for 2 or 3 tables.. Pool was nice- I wish there was a 4 feet pool… they were all 5 feet pool— but there were many Jaccuzzis.. water not that hot but okay… overall a good place for family…

We had fun, great entertainment, friendly staff in general. Buffet was great, and staff there is top nocht. Tepanyka restaurant is a must. La luca good breakfast, but pleasd with dinner. Maybe because we had 10pm dinner reservation. I suggest you make your dinner reservations ASAP after check inin. Need a more convenient washroom in pools area. Better signage to find pool towels for first time guests, otherwise we had an amazing time and we will definitely come again. Thank you for the great service.

Exceptional service. Great food. The property is beautiful but looking a little worn and in need of renovation. Loved my stay. Second time there and the suite with the swim out pool in the Hideaway was fantastic.

The food is amazing. Drinks as well. Kid frinedly with alot of activites for them. The resprt is out dated but they were doing many repairs. The swim up pool rooms were really nice. But the water was cold.

Overall had a great experience and stayed at the swim up room. Some of the rooms could be updated but overall i had a lot of fun.

Restaurants were good! Swim up service was great! Good night club with hookahs!

Don't listen to the people complaining. I had a wonderful time. The buffest is really all you need the food there is amazing. I also ate at the Hunter's steakhouse which was amazing as well. The room are big and beautiful and there are many areas to just sit bk and relax all over the property. You feel safe on the resort and there is always entertain or something to eat everywhere you turn. My only complaint is I wish they had night entertain on the adult side of the resort and that the adult swim up bar closed later, other than that I would definitely stay here again.