JEN Penang Georgetown by Shangri-La
About this property
Luxurious Amenities
Enjoy a 24-hour health club, outdoor pool, and sauna for ultimate relaxation. Complimentary Wi-Fi, concierge services, and babysitting add convenience to your stay.
Culinary Delights
Indulge in local and international cuisine at Cafe Jen, grab a drink at the bar/lounge, or opt for room service. Don't miss the daily continental breakfast for a perfect start to your day.
Convenient Location
Situated in the heart of George Town, steps away from 1st Avenue Mall and KOMTAR, JEN Penang Georgetown by Shangri-La offers easy access to popular attractions. Benefit from airport shuttle service and close proximity to key landmarks.
Book your stay now at JEN Penang Georgetown by Shangri-La for a memorable experience in Penang!
Guest highlights
- Friendly staff
- Great location
- Clean and comfortable rooms
- Variety of food options
- Amenities could be improved
- Some rooms appear dated
Guest reviews
8.8"Great hotel."
We totally enjoyed our stay in this Hotel. Our room was perfect, everything was working from the smart tv, hot shower, wifi and all other amenities in the room were simply great. I would like to commend Jessica the housekeeper on the 14th floor for being so helpful and friendly. The breakfast were great! Subaiah, the Jen Cafe staff were so welcoming to us and made sure that we got what we want to eat.
Read more ↓"Great location, quiet, clean"
I stayed here on a solo trip and had it was perfect price point for what I was looking for. Relatively walkable to many restaurants and to the mall right next door. I felt safe, it was clean, and I didn’t have any issues with noise. Comfortable and nice vibe. Seems to cater to the Chinese market as a brand.
Facilities
Room options
Deluxe Room, 2 Twin Beds
Executive Suite, 1 King Bed
Deluxe Room, 1 King Bed
Apartment, 1 King Bed
Family Room, 1 King Bed
Family Room, 1 King Bed (Club)
Deluxe Room, 2 Twin Beds (Club)
Deluxe Room, 1 King Bed (Club)
Good to know
Pets
Pets not allowed
Service animals not allowed
General
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Guests are provided with free hand sanitizer
Staff temperature checks are conducted regularly
Masks are available to guests
Individually-wrapped food options are available
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Staff wears personal protective equipment
Temperature checks are available to guests
Property is cleaned with disinfectant
Individually-wrapped food options are available through room service
Social distancing measures are in place
Professional property host/manager
Shield between guests and staff in main contact areas
Sustainability Certifications
Property confirms they are implementing guest safety measures
Property confirms they are implementing enhanced cleaning measures
Guest type
Essential workers only - NO
Important information
<ul> <li>One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. </li><li>Only registered guests are allowed in the guestrooms. </li> <li>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </li><li>No pets and no service animals are allowed at this property. </li> </ul>
Location
View on Google MapsMagazine Road, George Town, Penang, 10300, George Town, MY