Adults only

Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive

★★★★
Carretera Cancun-Chetumal KM 72, Riviera Maya, Puerto Aventuras, QROO, 77710, Puerto Aventuras, MX
8.2 Very good · 774 reviews
CUN

About this property

Luxurious Spa and Outdoor Pools Indulge in massages, body treatments, and facials at the spa, then unwind at the private beach and 3 outdoor pools. Enjoy complementary wireless internet, concierge services, and even an arcade/game room.

All-Inclusive Dining Experience Delight in international cuisine at 9 restaurants, grab snacks at 2 cafes, or enjoy drinks at the swim-up bar and 7 lounges. Don't miss the daily buffet breakfast and 24-hour room service.

Elegant Rooms and Nearby Attractions Stay in one of the 577 guestrooms with private spa tubs and balconies. Explore nearby spots like Oasis Beach and Puerto Aventuras Golf Club.
Ready to pamper yourself with luxury? Book your stay at Hard Rock Hotel Riviera Maya now!

Guest highlights

Guests loved
  • Outstanding service
  • Delicious food
Could be better
  • Rooms were a bit damp
  • Cleanliness could improve

Guest reviews

8.2
10.0
caseye647 Couples

"What an amazing place to stay!"

Just got to the hard Rock hotel today and we ate at La petite cochon. I have to say, the service, the food everything was amazing! Bonnie and Daniel were absolutely incredibly attentive. Their service was incomparable. I would recommend the hard Rock to anyone. And I've only been here one day! Trust me, you will not be disappointed. Thanks again to Bonnie and Daniel for such amazing service!

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2026-07 tripadvisor
10.0
ellamS8521BP Family

"Hard rock hotel Rivera Maya"

Hard rock hotel was a 10/10 experience. The rooms are big and clean, the pools are clean and plenty of things to do on this big resort!!! Big shoutout to entertainment team especially Giggie and Hector making our stay extra special and extra fun! Great vacation and would recommend for families with littles or for adults only as well!☀️

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2026-07 tripadvisor

Facilities

On private beachPool umbrellasFull-service spaFitness facilitiesSnack bar/deliNightclubFree WiFiFree self parking

Room options

Private Pool Access
Deluxe Swim-up King

Deluxe Swim-up King

1 Extra-large double bed (Super-king size) 45 m² 2 guests Garden View
Air conditioningMinibarCoffee machinePrivate bathroom +26 more
Double Room

Double Room

1 Extra-large double bed (Super-king size) 45 m² 2 guests
Plunge poolAir conditioningCoffee machinePrivate bathroom +25 more
Deluxe Swim-up King

Deluxe Swim-up King

1 King bed 46 m² 2 guests Pool View
Private poolCoffee/tea makerJetted bathtubBathrobe +15 more
Deluxe Room, 1 King Bed (Heaven - Swim Up)

Deluxe Room, 1 King Bed (Heaven - Swim Up)

1 King bed 45 m² 2 guests Garden View
Private poolAir conditioningCoffee/tea makerJetted bathtub +21 more
Deluxe Swim-up King
Private Pool Access

Deluxe Swim-up King

1 King bed 46 m² 2 guests Pool View
Private poolCoffee/tea makerJetted bathtubBathrobe +16 more
Other rooms
Heaven Rock Suite Ocean Front (Two Bedroom)with Personal Assistant - Adults Only

Heaven Rock Suite Ocean Front (Two Bedroom)with Personal Assistant - Adults Only

2 Extra-large double bed (Super-king size) 240 m² 6 guests Sea View
Air conditioningKitchenetteCoffee machinePrivate bathroom +32 more
Platinum Deluxe Double Room with Terrace

Platinum Deluxe Double Room with Terrace

1 Extra-large double bed (Super-king size) 90 m² 2 guests
TerraceAir conditioningMinibarCoffee machine +28 more
Deluxe Platinum Sky Terrace King

Deluxe Platinum Sky Terrace King

1 Extra-large double bed (Super-king size) 90 m² 2 guests Garden View
TerraceAir conditioningCoffee machinePrivate bathroom +24 more
Deluxe Gold king bed

Deluxe Gold king bed

1 Extra-large double bed (Super-king size) 45 m² 3 guests
Single-room air conditioning for guest accommodationCoffee machinePrivate bathroomShower +16 more
Heaven Diamond King - Adults Only

Heaven Diamond King - Adults Only

1 Extra-large double bed (Super-king size) 45 m² 2 guests
Air conditioningCoffee machinePrivate bathroomShower +24 more
Heaven Deluxe Gold King - Adults only

Heaven Deluxe Gold King - Adults only

1 Extra-large double bed (Super-king size) 45 m² 2 guests
Single-room air conditioning for guest accommodationCoffee machinePrivate bathroomShower +15 more
Heaven RRL Deluxe platinum King Bed Room-1 Adults only

Heaven RRL Deluxe platinum King Bed Room-1 Adults only

1 Extra-large double bed (Super-king size) 45 m² 2 guests Sea View
Air conditioningCoffee machinePrivate bathroomShower +24 more
Deluxe Gold King Room

Deluxe Gold King Room

1 Extra-large double bed (Super-king size) 45 m² 2 guests Garden View
Air conditioningMinibarCoffee/tea makerPrivate bathroom +28 more
Platinum Deluxe Double Room with Terrace

Platinum Deluxe Double Room with Terrace

1 Extra-large double bed (Super-king size) 90 m² 2 guests Sea View
TerraceAir conditioningMinibarCoffee/tea maker +29 more
Diamond Deluxe Double Room

Diamond Deluxe Double Room

1 Extra-large double bed (Super-king size) 45 m² 2 guests Garden View
Air conditioningMinibarCoffee/tea makerPrivate bathroom +28 more
Double Room, Partial Ocean View (Rock Royalty)

Double Room, Partial Ocean View (Rock Royalty)

2 Double bed 45 m² 4 guests Partial Ocean View
Air conditioningCoffee/tea makerJetted bathtubBathrobe +21 more
Deluxe Room, 2 Bedrooms, Terrace (Grand Sky)

Deluxe Room, 2 Bedrooms, Terrace (Grand Sky)

3 Double bed 179 m² 6 guests Partial Ocean View
Air conditioningCoffee/tea makerJetted bathtubBathrobe +21 more
Deluxe Family Room

Deluxe Family Room

3 Double bed 90 m² 6 guests Garden View
Air conditioningCoffee/tea makerJetted bathtubBathrobe +21 more
Suite, 2 Bedrooms, Oceanfront (Rock, Lounge, Personal Assistant)

Suite, 2 Bedrooms, Oceanfront (Rock, Lounge, Personal Assistant)

3 Double bed 480 m² 6 guests Ocean View
Air conditioningCoffee/tea makerJetted bathtubBathrobe +22 more
Suite, 2 Bedrooms, Oceanfront (Rock, Personal Assistant)

Suite, 2 Bedrooms, Oceanfront (Rock, Personal Assistant)

1 King bed · 2 Double bed 240 m² 6 guests Ocean View
Air conditioningCoffee/tea makerJetted bathtubBathrobe +22 more
Deluxe Room, 1 Bedroom, Terrace (Sky)

Deluxe Room, 1 Bedroom, Terrace (Sky)

1 King bed 90 m² 2 guests Partial Ocean View
Air conditioningCoffee/tea makerJetted bathtubBathrobe +21 more
Room, 1 King Bed, Partial Ocean View (Rock Royalty)

Room, 1 King Bed, Partial Ocean View (Rock Royalty)

1 King bed 45 m² 2 guests Partial Ocean View
Air conditioningCoffee/tea makerJetted bathtubBathrobe +21 more
Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

2 Double bed 4 guests Garden View
Air conditioningCoffee/tea makerJetted bathtubBathrobe +21 more
Room, 1 King Bed (Diamond)

Room, 1 King Bed (Diamond)

1 King bed 45 m² 2 guests Garden View
Air conditioningCoffee/tea makerJetted bathtubBathrobe +21 more
Deluxe Room, 2 Double Beds, Partial Ocean View

Deluxe Room, 2 Double Beds, Partial Ocean View

2 Double bed 45 m² 4 guests Partial Ocean View
Air conditioningCoffee/tea makerJetted bathtubBathrobe +21 more
Rock Royalty Partial Ocean View Double

Rock Royalty Partial Ocean View Double

2 Double bed 45 m² 4 guests Partial Ocean View
Single-room air conditioning for guest accommodationCoffee machinePrivate bathroomShower +16 more
Diamond King

Diamond King

1 Extra-large double bed (Super-king size) 45 m² 2 guests
Cots
Deluxe Gold Double Beds

Deluxe Gold Double Beds

2 Double bed 45 m² 4 guests
Air conditioningCoffee machinePrivate bathroomShower +20 more
Gold Deluxe Double Room - Pure

Gold Deluxe Double Room - Pure

2 Double bed 44 m² 4 guests
Air conditioningCoffee machinePrivate bathroomTV +19 more
Deluxe Partial Ocean View Double

Deluxe Partial Ocean View Double

2 Double bed 45 m² 4 guests Partial Ocean View
Air conditioningCoffee machinePrivate bathroomShower +20 more
Double Room

Double Room

3 Double bed 90 m² 6 guests
Air conditioningCoffee machinePrivate bathroomShower +21 more
Rock Suite Ocean Front Rooftop Lounge (Two Bedroom) with personal Assistant

Rock Suite Ocean Front Rooftop Lounge (Two Bedroom) with personal Assistant

1 Extra-large double bed (Super-king size) 480 m² 6 guests
Air conditioningCoffee machinePrivate bathroomTV +19 more
Double Room

Double Room

2 Double bed 45 m² 4 guests Garden View
Air conditioningCoffee machinePrivate bathroomShower +22 more
Deluxe Room, 1 Bedroom, Terrace (Heaven, Sky)

Deluxe Room, 1 Bedroom, Terrace (Heaven, Sky)

1 King bed 90 m² 2 guests Garden View
Air conditioningCoffee/tea makerJetted bathtubBathrobe +21 more
Deluxe Room, 2 Double Beds (Heaven)

Deluxe Room, 2 Double Beds (Heaven)

2 Double bed 3 guests Garden View
Air conditioningCoffee/tea makerJetted bathtubBathrobe +21 more
Deluxe Room, 1 King Bed (Heaven)

Deluxe Room, 1 King Bed (Heaven)

1 King bed 2 guests Garden View
Air conditioningCoffee/tea makerJetted bathtubBathrobe +21 more
Suite (Heaven, Rock, Platinum Rooftop)

Suite (Heaven, Rock, Platinum Rooftop)

3 Double bed 480 m² 4 guests Ocean View
Air conditioningCoffee/tea makerJetted bathtubBathrobe +22 more
Suite, 2 Bedrooms, Oceanfront (Heaven, Rock)

Suite, 2 Bedrooms, Oceanfront (Heaven, Rock)

3 Double bed 240 m² 4 guests Ocean View
Air conditioningCoffee/tea makerJetted bathtubBathrobe +21 more
Deluxe Room, 2 Double Beds (Heaven, Gold)

Deluxe Room, 2 Double Beds (Heaven, Gold)

2 Double bed 45 m² 3 guests Garden View
Air conditioningCoffee/tea makerJetted bathtubBathrobe +21 more
Rock Royalty Level - Deluxe Platinum

Rock Royalty Level - Deluxe Platinum

1 Extra-large double bed (Super-king size) 45 m² 2 guests Sea View
Air conditioningMinibarCoffee/tea makerPrivate bathroom +28 more
Gold Deluxe Double Room

Gold Deluxe Double Room

1 Extra-large double bed (Super-king size) · 2 Double bed 45 m² 3 guests Garden View
Air conditioningMinibarCoffee/tea makerPrivate bathroom +28 more
Heaven Deluxe Sky Terrace (One Bedroom) - Adults Only

Heaven Deluxe Sky Terrace (One Bedroom) - Adults Only

1 Extra-large double bed (Super-king size) 90 m² 2 guests
TerraceAir conditioningCoffee machinePrivate bathroom +25 more
Heaven Deluxe Gold Double Beds - Adults Only

Heaven Deluxe Gold Double Beds - Adults Only

2 Double bed 45 m² 3 guests Garden View
Air conditioningCoffee machinePrivate bathroomShower +24 more
Heaven Rock Royalty Partial Ocean View King - Adults Only

Heaven Rock Royalty Partial Ocean View King - Adults Only

1 Extra-large double bed (Super-king size) 45 m² 2 guests Partial Ocean View
Air conditioningCoffee machinePrivate bathroomShower +24 more
Double Room

Double Room

1 Extra-large double bed (Super-king size) 45 m² 2 guests Garden View
Air conditioningCoffee machinePrivate bathroomShower +21 more
Deluxe King Bed

Deluxe King Bed

1 Extra-large double bed (Super-king size) 45 m² 2 guests Garden View
Air conditioningMinibarCoffee machinePrivate bathroom +24 more
Gold Deluxe King Room - Pure

Gold Deluxe King Room - Pure

1 Extra-large double bed (Super-king size) 44 m² 3 guests
Air conditioningCoffee machinePrivate bathroomTV +19 more
Deluxe Sky Terrace (One Bedroom)

Deluxe Sky Terrace (One Bedroom)

1 Extra-large double bed (Super-king size) 90 m² 2 guests
Single-room air conditioning for guest accommodationCoffee machinePrivate bathroomShower +16 more
Deluxe Room, 2 Double Beds (Gold)

Deluxe Room, 2 Double Beds (Gold)

2 Double bed 45 m² 4 guests Garden View
Air conditioningCoffee/tea makerJetted bathtubBathrobe +21 more
Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

1 King bed 3 guests Garden View
Air conditioningCoffee/tea makerJetted bathtubBathrobe +21 more
Deluxe Room, 1 King Bed (Gold, Pure Wellness)

Deluxe Room, 1 King Bed (Gold, Pure Wellness)

1 King bed 45 m² 2 guests Garden View
Air conditioningCoffee/tea makerJetted bathtubBathrobe +22 more
Gold Deluxe King Room

Gold Deluxe King Room

1 King bed 45 m² 3 guests Garden View
Air conditioningCoffee/tea makerJetted bathtubBathrobe +21 more
Deluxe Room, 2 Double Beds (Gold, Pure Wellness)

Deluxe Room, 2 Double Beds (Gold, Pure Wellness)

2 Double bed 45 m² 4 guests Garden View
Air conditioningCoffee/tea makerJetted bathtubBathrobe +22 more
Heaven Deluxe Gold King Pure-Adults Only

Heaven Deluxe Gold King Pure-Adults Only

1 Extra-large double bed (Super-king size) 44 m² 2 guests
Linen
Deluxe Gold King Room

Deluxe Gold King Room

1 Extra-large double bed (Super-king size) 44 m² 2 guests Garden View
Air conditioningCoffee machinePrivate bathroomTV +24 more
Deluxe Room, 1 King Bed (Heaven, Gold, Pure Wellness)

Deluxe Room, 1 King Bed (Heaven, Gold, Pure Wellness)

1 King bed 45 m² 2 guests Garden View
Air conditioningCoffee/tea makerJetted bathtubBathrobe +22 more
Room, 1 King Bed (Heaven, Rock Royalty)

Room, 1 King Bed (Heaven, Rock Royalty)

1 King bed 45 m² 2 guests Garden View
Air conditioningCoffee/tea makerJetted bathtubBathrobe +21 more
Deluxe Room, 1 King Bed (Heaven, Gold)

Deluxe Room, 1 King Bed (Heaven, Gold)

1 King bed 45 m² 2 guests Garden View
Air conditioningCoffee/tea makerJetted bathtubBathrobe +21 more
Deluxe Room, 1 King Bed (Heaven, Diamond)

Deluxe Room, 1 King Bed (Heaven, Diamond)

1 King bed 45 m² 2 guests Garden View
Air conditioningCoffee/tea makerJetted bathtubBathrobe +21 more
Deluxe Gold, two double beds

Deluxe Gold, two double beds

2 Double bed 43 m² 3 guests Garden View
Coffee/tea makerJetted bathtubBathrobeSeparate bathtub and shower +18 more
Deluxe Diamond, one king bed

Deluxe Diamond, one king bed

1 King bed 45 m² 2 guests Partial Sea View
Coffee/tea makerJetted bathtubBathrobeSeparate bathtub and shower +19 more
Deluxe Platinum Sky Terrace, one king bed

Deluxe Platinum Sky Terrace, one king bed

1 King bed 87 m² 2 guests
TerraceCoffee/tea makerJetted bathtubBathrobe +19 more
Rock Suite Platinum

Rock Suite Platinum

1 King bed · 2 Double bed 45 m² 6 guests Ocean View
Coffee/tea makerJetted bathtubBathrobeSeparate bathtub and shower +18 more
Rock Royalty Level - Deluxe platinum, 1 king bed

Rock Royalty Level - Deluxe platinum, 1 king bed

1 King bed 45 m² 2 guests
Coffee/tea makerJetted bathtubBathrobeSeparate bathtub and shower +17 more
Deluxe Gold King Bed Pure Allergy-Friendly

Deluxe Gold King Bed Pure Allergy-Friendly

1 King bed 46 m² 2 guests Garden View
Coffee/tea makerJetted bathtubBathrobeSeparate bathtub and shower +15 more
Deluxe Gold king bed

Deluxe Gold king bed

1 King bed 46 m² 2 guests Garden View
Coffee/tea makerJetted bathtubBathrobeSeparate bathtub and shower +17 more

Good to know

Check-in
From 03:00 PM
Check-out
By 12:00 PM
Pets
Pets allowed
Children
Adults only
Pets

Maximum number of pets per room 2

Only dogs and cats are allowed

Pets cannot be left unattended

Pets allowed

Pet max weight (per pet) in lb is 40

Pet max weight (per pet) in kg is 18

Children and extra beds

No rollaway/extra beds available

No cribs (infant beds) available

Covid

Onsite COVID-19 testing (PCR) is available

Guest type

Caters to adults only

General

Professional property host/manager

Health & Safety

Property does not require health documentation at check-in

Important information

<ul> <li>Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. </li><li>The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. </li> </ul>

Location

View on Google Maps

Carretera Cancun-Chetumal KM 72, Riviera Maya, Puerto Aventuras, QROO, 77710, Puerto Aventuras, MX

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