Paradisus Playa del Carmen – Riviera Maya - All Inclusive
About this property
Luxurious Spa and Recreational Amenities
Indulge in body treatments and facials at the spa, then enjoy 5 outdoor swimming pools, a complimentary water park, and a health club for ultimate relaxation.
All-Inclusive Dining and Entertainment
Experience 13 restaurants, a beach bar, a swim-up bar, and 16 bars/lounges offering a wide array of dining and drink options. Special dinners, room service, and a coffee shop/cafe are also available.
Convenient Facilities and Services
From complimentary wireless internet and concierge services to a business center and event spaces, this property ensures a seamless stay. With 488 air-conditioned rooms featuring premium bedding and DVD players, comfort meets luxury.
Book now at Paradisus Playa del Carmen – Riviera Maya for a blissful, all-inclusive getaway in Playa del Carmen!
Guest highlights
- Great family activities
- Beautiful setting
- Poor food quality
- Cleanliness issues
Guest reviews
"Thank you Tiara Garcia, our concierge!"
Really nice visit with family. Tiara Garcia, our family concierge, was amazing!! We really loved her help and appreciated what she did for us. Room upgrade via hotels.com to Master Suite Family Concierge was amazing! Restaurants were a mixed bag--Blue Agave, Lunch Box, and the Teppanyaki were great, others were fine, buffet was ... what you would expect and not great but ok. Staff was friendly and warm across the board.
Read more ↓"Awesome week in Mexico"
Loved our stay here - the resort was so clean and family friendly. I travelled with my daughter and we had the best time. Rooms were beautiful, food was great and lots of selection. Edgar and Daniel are fabulous entertainment hosts - highly recommend seeking them out! We traveled March 18-25, the weather was perfect. Highly recommend!
Read more ↓Facilities
Room options
Family Concierge Master Suite SwimUp
Family Concierge Suite SwimUp
Family Concierge Junior Suite SwimUp
Junior Suite (Nature View)
Family Concierge Junior Suite Nature View
Family Concierge Suite Nature View
Roulette Room Playa del Carmen or La Perla
Master Suite Nature View
Two Bedroom Master Suite
Suite (Nature View)
Family Concierge Master Suite Nature View
Good to know
Pets
Pets not allowed
Service animals are exempt from fees/restrictions
Service animals are allowed
Sustainability Certifications
Property confirms they are implementing guest safety measures
Property confirms they are implementing enhanced cleaning measures
Check-in & Check-out
Contactless check-out is available
Contactless check-in is available
General
Gloves are available to guests
Guests are provided with free hand sanitizer
Staff temperature checks are conducted regularly
Masks are available to guests
Individually-wrapped food options are available
Staff wears personal protective equipment
Temperature checks are available to guests
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Property is cleaned with disinfectant
Individually-wrapped food options are available through room service
Social distancing measures are in place
Professional property host/manager
Commonly-touched surfaces are cleaned with disinfectant
Shield between guests and staff in main contact areas
Important information
<ul> <li>Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. </li><li>Contactless check-in and contactless check-out are available.</li><li>This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).</li> </ul> A deposit may be required at the property.
Location
View on Google Maps5ª Avenida, Playa del Carmen, Playa del Carmen, QROO, 77719, Playa del Carmen, MX