Hotel Caracol Puerto Morelos

★★★
AV Niños Heroes MZ. 5 Lote 29 Region 2, Puerto Morelos, mx
8.0 Very good · 200 reviews
CUN

About this property

Central Location in Puerto Morelos
Hotel Caracol Puerto Morelos offers a convenient stay just a short distance away from major attractions like Cancun Underwater Museum and Playa Puerto Morelos.

Comfortable Rooms with Modern Amenities
Enjoy a relaxing stay in air-conditioned rooms equipped with free WiFi, flat-screen TVs, and private bathrooms with complimentary toiletries.

Helpful Bilingual Staff
Our friendly staff fluent in English and Spanish are always ready to assist you with tips and recommendations to make your stay memorable.

Experience the best of Puerto Morelos at Hotel Caracol. Book your stay now for an unforgettable getaway!

Guest highlights

Guests loved
  • Friendly staff
  • Good location
Could be better
  • Cleanliness issues
  • Noisy at night

Guest reviews

8.0
9.0
Lenka couple

Lugar limpio, económico, cerca de todo, buena panadería y cafetería enfrente. Las habitaciones subiendo la escalera a la izquierda son mucho más tranquilas, no se escucha tanto la música. Tele con Netflix.

2026-05 Nuitee
10.0
Juan Francisco solo_traveller

Que es al hotel que siempre llegó de entrada y me gusta

Todo bien

2026-06 Nuitee

Facilities

Screens / Barriers between staff and guests for safetyWiFi availableAir conditioningFree WiFiNon-smoking rooms24-hour front deskTerraceFamily rooms

Room options

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

2 Double bed 4 guests
Air conditioningPrivate bathroomShowerToilet paper +4 more
Junior Studio

Junior Studio

1 Twin bed 5 guests
Air conditioningKitchenetteCoffee/tea makerPrivate bathroom +7 more
Apartment

Apartment

2 Double bed 20 m² 6 guests
Air conditioningCoffee machinePrivate bathroomShower +8 more
Studio - Split Level

Studio - Split Level

1 Twin bed · 2 Double bed 8 m² 5 guests
Air conditioningKitchenettePrivate bathroomShower +8 more
Deluxe Queen Room

Deluxe Queen Room

1 Queen bed 9 m² 2 guests
Air conditioningPrivate bathroomShowerTV +6 more
Deluxe Room

Deluxe Room

1 Double bed 9 m² 2 guests
Air conditioningPrivate bathroomShowerTV +6 more
Twin Room

Twin Room

2 Double bed 9 m² 4 guests
Air conditioningPrivate bathroomTVPrivate entrance +6 more
Budget Double Room

Budget Double Room

1 Double bed 9 m² 2 guests
Air conditioningPrivate bathroomShowerTV +7 more

Good to know

Check-in
From 03:00 PM until 04:00 PM
Check-out
By 11:30 AM
Parking
NOT_AVAILABLE
Pets
No pets allowed
Children
Children welcome
Parking

No parking available.

Internet

WiFi is available in public areas and is free of charge.

Pets

Pets are not allowed.

Children and extra bed policy

Children of any age are allowed. Children up to and including 2 years old stay for free when using an existing bed. You haven't added any cots. You haven't added any extra beds.

Important information

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Location

View on Google Maps

AV Niños Heroes MZ. 5 Lote 29 Region 2, Puerto Morelos, mx

Select dates Secure checkout