Hotels with Swim-up Rooms in Merida

WOW!!!!!!!!!!!!!! Loved the property it’s really beautiful our room was perfect. We had a plunge pool in the patio so it was perfect. We truly enjoyed our one night stay wish I would have booked for longer. The service at the restaurant was really nice. The server was really attentive and friendly. We did see a tarantula and snake but it’s part of the jungle. They did remove the tarantula that was on the stairs. It’s a gorgeous hacienda and not far from the city. Highly recommended this place it’s worth visiting. It’s really clean and the experience of the jungle is very nice.

If you’re considering it, just book it. This place is wonderful. We booked a trip to Mérida to explore the sights and to consider it as an expat community. Unfortunately, we did less exploring than planned because the hotel, staff and grounds are perfect. The restaurant, Casa de Piedra, is nice. They have great lattes and cappuccinos, regional cuisine (try the huitlacoche crepes and the poc chuc), and some tasty Italian/seafood dishes. We spent most of our days in the Olympic-sized swimming pool and the surrounding cabanas. Leslie at the Lol-Ha bar made sure we had everything we needed from towels, to margaritas, to suggestions of off-site activities. Our room had its own private plunge pool and patio, which was also an excellent way to unwind. The grounds are meticulously maintained and make you feel as though you’re in the tropics. If you walk the paths, you may just see a tamandua (cute anteater) in the trees. We were warned of construction noise before arrival. I was worried. Honestly, it was negligible. All staff were helpful and friendly. We did not cross paths with anyone without a hello and good morning, etc. We do not speak Spanish and it was no problem whatsoever. Everyone was more than accommodating. Antonio, Elias, Leslie, Miguel, Tony, and both Victors really went out of their way to make us feel welcome. The worst part was leaving. I would not hesitate to stay at Hacienda Xcanatun in the future. Again, if you’re considering it, book it.

We came to Merida for our 20th anniversary and to see Chicago. Stayed here based on a friends recommendation. The hotel confirmed the reservation several days in advance and asked if we required help with transportation and what time to expect us. Check in was painless staff extremely friendly, during our stay we we were greeted by our names property grounds are well maintained and beautiful. Restaurant and bar staff provided prompt attention to all our needs. Rooms were very comfortable, clean well stocked. Rooms cleaned and fresh towels daily. Coffee, water and tea provided daily. Main pool and bar staff outstanding especially Armin. He constantly checked on what we needed everyday including changing up the music as well as putting on the MLB when there were games. Special requests for cocktails were not a problem and used fresh local ingredients . The only downside is they changed their policy to allow smoking on the grounds. Unfortunately people were walking around the grounds and don’t care where they put their cigarette butts in the nice place

Fabulously fantastic place to stay. From start to finish the entire experience was impeccable. I particularly enjoyed the Olympic length pool, the outdoor patio (complete with hammock) and the additional outdoor shower in the room. The grounds are paradise-esque, with quaint creatures to admire at ground level and in the skies . The dining options were also sublime. It is 30 mins drive from the main Merida square, however it is a beautiful oasis tucked away from the hustle and bustle. Worth visiting to admire the grounds of the Hacienda, even if just for a day trip.

We concluded our 9 day visit to the Yucutan with a one-night stay at the Hacienda Xcanatun. It was the perfect place to end. The hacienda buildings and gardens are stunning and well-maintained. We enjoyed the shady winding paths, birdsong, flowers, verandas and pools. The rooms are modern and comfortable. The staff is attentive with excellent English. The restaurant Casa de Piedra is excellent too! One of the best in all of Merida. We will be back!

Clean, quiet, pretty, location near centro historico and ADO bus station. The private pool in the room was great.

All of the staff was very friendly and the accommodations were very nice. I thought that both rooms had a private pool but it’s only the deluxe. Also there was a lot of noise early in the morning that woke us up.

Easily walkable to the city center which is the hub of activity. Many restaurants near by. The room was spacious with a comfortable bed, lots of storage for clothing and a nice desk space. Private patio with plunge pool was an added luxury that made the room feel very special. Very strong water pressure in the room which was nice. The bathroom was large with huge shower. The common space in the hotel is attractive and well maintained. The lobby is inviting. The courtyard has a small lap pool for everyone to enjoy. Breakfast at the sister-hotel across the street was very good. Parking is close and was easy to get to. Very nice and comfortable stay in Merida.

Great location, staff, amenities. Quiet at night, strong and personal WiFi (per room). Main pool is always clean and refreshing. I stayed in a junior suite on the first level. This suite included its own mini pool and lots of natural light. I had to work remotely 2/3 nights I stayed. The big windows facing my own private patio made a huge difference. I agree with other travelers that the breakfast offered is OK. I ended up eating breakfast and getting great matcha and drinks at the little cafe next door.

Everything was big. The room, the bed, the shower, etc. We booked a deluxe room, but they gave us something better. And they didn't lie, the deluxe was half the size! We stayed in room 2, which is just in front of the little pool. We could basically jump into the pool from our room, if we would be able to jump so far 🤣

I recently stayed here for 5 days and it was the perfect way to relax in a beautiful setting. The staff are so kind and hard-working, the grounds are immaculate and clean, and the meals were delicious. I enjoyed both the larger pool and the private plunge pool, as well as the little touches in the room that made it feel so luxe yet comfortable. The location is fantastic too. You can walk to just about anywhere in the city and come back to a quiet, calm retreat. I would not hesitate to return and to recommend Adoro to others. Gracias, Adoro!

We had such an incredible stay in this hotel!! The staff was perfect!!! Alfonso the concierge was the absolute best!! The room we stayed in was the absolute best!! We had the best rest of our lives. The bathroom and shower were amazing and the plunge pool was a highlight of our whole trip to Mérida!!

We really enjoyed our 7 night stay at this boutique hotel in the heart of Merida. The hotel was perfectly appointed and decorated, it was so luxurious we felt like we were staying in our own hacienda with wonderful staff to take care of all our needs. Breakfast was exceptional, many options to choose from and was part of our VIP package through booking with Expedia. We stayed in a beautiful room opening up to the pool and had our own plunge pool off our bathroom. Both wonderful to cool off in after a day off exploring Merida. The bartender was fabulous and helped to educate us on tequila and Mezcal. The hotel location offered beautiful and exquisite restaurants and shops within easy walking distance from the Adoro. We did a lot of tours booked through Trip Advisor and they were great and allowed us to explore all around Merida. Would recommend the Adoro Hotel for a romantic getaway. We will be back. Thank you!

The pictures don’t to justice to this hotel. I was pretty amazed by the architecture and decoration. When you first enter the hotel you are received by a gorgeous tree. Then they show you the room and it was not only very beautiful, the bed and pillows were very comfortable. Our room was upstairs so we had a jacuzzi, I understand other rooms have a private pool (we will try those next time we come back). Locationwise, the hotel is one block away from a street full of restaurants and 2 blocks away from paseo de montejo which it’s an iconic street. As for amenities, we had breakfast in the restaurant which was very good (be sure to get the almond croissant), at night we had some cocktails at the bar which were also very very good. Overall, From start to finish it was a great stay.

This beautiful, brand-new hotel is within walking distance of shops and restaurants, making it a perfect location for exploring the area. Despite its central location, the atmosphere was peaceful and quiet, with few other guests during our stay. The service was outstanding—every staff member we encountered was kind, attentive, and went above and beyond to ensure we had a great experience. We’ll definitely be returning!

Suite with private pool is great - large, quiet and clean. The hotel and general facilities are also good, and location is central within walking distance of all the main attractions. Staff were lovely - they even looked after our bags a couple of extra days. Private parking nearby at extra cost.

Comfort, customer service, lush green plants breakfast in the morning, coffee peaceful safe and secure in the heart of Mérida. Enjoyed my private pool and of course the beds were ultra comfortable😃☺️

Our room was at the rear of the property and was very quiet. Spacious enough and plenty of storage. Short walk to the main square. Private plunge pool was a nice addition Breakfast was ok, continental style but nice to have some fruit and yoghurt.

I booked a suite with private pool and requested an upstairs room. When we got there we were given a downstairs room at the back of the hotel. It was dark, musty and the private pool area was uninviting. However, the next day our whole experience changed when we switched rooms to an upstairs suite. I LOVED that room! It felt like we had our own private oasis and the private pool was perfect! I especially loved the sky light in the shower, the tile work and the bed and pillows were great.

The room, private pool, and outdoor seating areas were exactly as pictured. The room was spacious with plenty of space to unpack, the A/C was nice and cold, and the TV had countless options. The outdoor seating area was so pleasant and relaxing with the beautiful blue, pink, and yellow paint and all the green plants. The location was very convenient (easy walking to many restaurants and sights). We arrived the night before Hurricane Beryl, and the hotel staff at the front desk gave us extremely detailed, helpful information about what to expect and how to prepare.

Everything. Amazing property done in good taste. Quiet, heavenly, gorgeous. Great staff - so helpful, good English speakers, prompt comms, 24 hour reception. Room was lovely - we had one on the ground floor overlooking the pool with 2 sets of doors. One door was opening in a nice little garden space next to the pool - perfect for your morning coffee or some reading. Breakfast is delicious!

I got a severe migraine my first night there. In the morning I contacted the staff and asked for help. They called a doctor, he made a visit to me at the hotel within half an hour. I was given an examination and given the proper mediation. I am super grateful because without the mediation, my vacation would have been ruined. The staff were very attentive and checked on me and made sure I had food and anything else I needed that first day to recover. The hotel is beautifully designed with spacious rooms and bathrooms. The pool area was tranquil and offered the perfect place to relax and soak up the sun. The outdoor dinning area was perfect for enjoying a meal prepared by the hotel or one brought in by guests! Despite being located on a main street, the property is very quiet. I can't say enough how much I enjoyed my stay here. Perfect location and easily accessible to anything you would want to see or do. Met the owner on arrival and she could not have been more warm and welcoming. The staff was equally attentive and lovely.

The hotel was absolutely beautiful and charming. We appreciated the staff and their willingness to help. What a lovely place. We loved the chukum pool and the decor. We will definitely stay their again.

Great location! Walking distance from city center, bars & restaurants. Nice pool, lovely rooms & great staff! Overall super recommended

Second time at the property, many years after the first visit. Rooms are spacious and well decorated, with an outdoors shower. The hotel lobby is beautifully upkept, in Yucatec style, and the pool area is very pleasant. Very relaxed atmosphere, an oasis in the warm chaos of central Merida.

Private plunge pool. All things combined lead to a pleasant three week stay.

The hotel is beautiful and we recommended specially for couples. Is quiet and cozy, very romantic. The staff is very friendly and helpful. Do not be put off by the exterior of the street, once you are inside is very nice. Our room had its own private pool and it was really nice. The only possible downside is that is about a 15 minute walk from downtown or a 8 dollar UBER ride. We chose to walk and it was not bad at all. About two blocks from the hotel is the Mercado de Santiago where you can find good food at very affordable prices.

This charming little hotel was our oasis from the heat and bustle of the city. Having a spacious room with a private little courtyard and plunge pool was heaven after enduring sweltering temperatures. The plunge pool was much cooler than the common pool. So glad we opted for the courtyard amenities-well worth the extra $! The beds were comfy, linens were crisp, bathrooms well appointed with organic shower products-not those tiny little single-use bottles. Breakfast offered traditional choices as well as Yucatanean offerings, and the service was excellent. This hotel is tucked away in a quiet neighborhood and about a 10 minute walk to the nearest market. We were able to summon an Uber within 9 minutes for longer treks. If you desire a lovely, quiet, quaint haven from the hustle and noise of the city, Hotel Unknown is an excellent choice!

It truly was the unknown and then you walk through a door into heaven! I had to remind myself that I had not left Mérida! We switched from busy Paseo de Montejo area to the quiet, peaceful neighborhood of Santiago. We booked a room with a private pool & loved the peaceful small, but perfect outdoor space. The 2 bedroom was perfect for our family of 3 adults. The staff was very accommodating and helpful. One thing to note is there are a few somewhat strict rules: only one coffee pod per person/per day. Breakfast is one drink, coffee refill is extra. Be sure if you book online that your reservation has the correct number of guests. There was a little glitch with that on check in, but the staff was patient and very helpful to straighten it out. Breakfast is good! Fruit plate & eggs prepared to order! We had wonderful massages at the spa here too! There is a photo in the lobby showing what the place looked like before they renovated it! Amazing! It is truly an oasis in the city. My only complaint, but not really a complaint, is the beds are a bit hard. We still slept well because it was quiet and turned the ceiling fan on and the door with screen open to our pool. Woke up to the birds singing in the morning. We even extended our stay here! I highly recommend Hotel Unknown! It will soon be known!

The hotel is in Barrio de Santiago, a quiet, gentrifying area just west of the Centro. I liked the staff very much - they were super helpful and super nice and patient with my rusty Spanish. The plunge pool was very welcoming and clean, great to cool off after a hot day walking around. Walking to the room was quite tricky. Not great for unsteady walkers. The coffee at breakfast was limited to 1 cup and really, it was awful. There was a coffee maker in the room which was also limited to 1 cup each, but we didn't use it. The hot water in the shower lasted 5 minutes or so, but a tepid shower was OK given the heat. There was nowhere to hang a wet bathing suit to dry (if anything ever really dries in Mérida.) A clothesline in the shower would've been perfect. The room had a bedroom and an anteroom with a couch but it felt cave-like in that it was very dark, even with the lights on. Not enough hangers. Generally, the room was just OK though the bed was very comfortable. The location is good. The nearby Parque de Santiago has a mercado with some "taquerias" and "loncherias". Plus music and dancing on Tuesday evenings. There are cafes nearby the hotel with very good coffee. A 20-minute walk to the central plaza and to Paseo Montejo. 30 minutes to the central mercado. All-in-all, it was a pleasant stay but I will not use the hotel again. I'd prefer something lighter and brighter.

Amazing flat, great location, very spacious, quiet bedroom and nice swimming pool for the warm days

We absolutely loved everything about the property. It was stylish, comfortable and extremely clean. It was a pleasure staying at Central and it was like a home from home for us. A fantastic stay and if you are travelling to Mérida it is most certainly recommended. We have travelled to Mérida many times and this accommodation is right up there with the best of the best! Thank you to VIATO for such a wonderful experience. Btw, communication was second to none - a delight!

We spent four nights at Departamentos Central by VIATO in the Private Rooftop-Tub two bedroom apartment and had a fantastic experience. The apartment was clean, spacious, and well-designed, with everything we needed — the fully equipped kitchen, washer, and dryer were huge bonuses for our family. Morning coffee on the private rooftop was simply unforgettable — peaceful, sunny, and a perfect way to start the day. Everything in the apartment worked as expected, and communication with the host was excellent — fast, clear, and helpful. We had a minor issue with a small water leak, but it was addressed quickly and professionally by the host’s team. The location was also fantastic — within walking distance to the historic center, beautiful parks, great restaurants, and local markets. Quiet neighborhood, but still close to everything.

Great location, nice places nearby, lots of space space, two barthrooms, great facilities in the building, rooftop view, and safety. A little pricey but in retrospect it was very much worth it. We panicked initially that parking would be an issue but we sorted that out: Parque de la Mejorada for free if possible, Don Pepe for a small fee outside of the weekend, and El Patio just next to the building as the last resort.

Located centrally, clean , contemporary, friendly staff

The pool was perfect and I spent many hours there. The home was absolutely beautiful with comfortable beds and amazing bathrooms. I had everything I needed in the kitchen.

We loved staying in this beautiful house. The beds and rooms were comfortable, the outdoor space was excellent, and the owners were very easy to deal with and friendly. The location was very good too, quiet yet central. Highly recommended.

Spacious house, everyone has comfy beds and enough room to move around. The staff was also very accommodating and has assisted us with what we need.

It was excellently appointed with lots of cutlery and crockery (of which we only really used the glasses!) The layout suited us well. The shower in the back bedroom was enormous and powerful, although there was a bit of a wait for hot water!

The location is only several blocks from the centre of town and there are several small grocery shops close by. The property is very private but very light and airy,with its own private pool and sundeck which was fantastic as the weather in Merida is generally quite hot and humid.All of the rooms are generously sized with firm comfortable beds and have A/C and ceiling fans and generously sized ensuites. It also has a garage to fit a mid sized car only (Don’t rent a large car) which very made life very simple as it’s difficult to park in the area.We initially had an issue with the WiFi which when mentioned the Owner personally came and replaced the unit immediately-very kind of him and worked perfectly.

Beautiful house in a great location in central Mérida. 5 minute walk to the central plaza with loads to do. Pool was lovely for cooling off in the heat of the day. Lots of space. Would comfortably sleep 8 if people didn’t mind sharing beds.

The location is great, you are literally 5 minutes walking from the main square of Merida. An another great thing is the private parking inside the house. It has spot for one single car but it turned out very useful for us! Each room is having its own AC and the house is kept in great shape. Overall great experience!

The location of the property is great, about 5 blocks to the jardín principal. The rooms where spacious.

Well located close to the centre of town. Very spacious. Comfortable beds.

Location,price ,safe location and the pool was nice

An oasis of calm after the busy streets of Mérida and wonderful to have a pool to cool off in. We had a room with a terrace and the pool was directly outside so it was almost like a private pool. It was very quiet when we stayed and I would definitely recommend it.

This hotel made our stay in Merida something special, we loved it! We had this beautiful spacious room with private terrace and almost private pool. Felt like we were guests in a palace. It is a haven of calm beauty right in the old historic area. Wonderful staff and the breakfast was also. Order the Huevos Motulenos, amazing! Don’t miss out on this excellent quality for a reasonable price hotel 👍

Checkin process was simple and easy. The whole staff was super friendly. Loved that TV had Netflix on it. The room was clean and spacious. The middle pool was my favorite. There was no one around in the pools so I had it all to myself. They have a little bar area where I was able to get drinks to take to the pool or even enjoy it at the bar. Lots of good places to eat within walking distance. Staff were all very helpful. Highly recommend.

Great Boutique hotel a few blocks away from the historic centre of Merida. Very close to some excellent restaurants and bars. The historic centre is great for walking and was very lively and interesting. The hotel itself was very good; rooms are spaced out around three pools and huge communal sitting areas. We had a standard room which was good, but if coming again would probably book a suite for the additional space. Continental Breakfast was included in our package and was good. There was a breakfast menu if you wanted to add other choices. The pool areas were great for relaxing after a day sightseeing. Quiet and tranquil enhanced by a few cool beers. The hotel itself is great but is made more special by such friendly and helpful staff. They couldn’t do enough to make your stay excellent. Thank you. There are some excellent restaurants in Merida. We tried two and they were both outstanding, with the added bonus of being 50% cheaper than UK prices.

The welcome was excellent. The guys on the front desk make a special effort to remember names. The hotel is situated on a not particularly attractive busy road. But once you walk through the entrance and bar area it opens out onto beautiful historic open courtyards with small swimming pools. The rooms are clean and nicely attired with interesting features. Our room had French doors to the first pool. It was very pleasant indeed. They do not serve food apart from breakfast but Merida has many good restaurants, numerous within walking distance from the hotel. The breakfasts were, for us, limited to either a continental or one dish and one drink off the menu. This was normally done well, one morning it was full in our area so we went to the adjacent courtyard, which was slowly and curtly served. The bar man was lovely, as were all the other members of their team. We had a wonderful stay in Merida, the hotel and hotel team were lovely.

Casa De Las Palomas is a stunner. An oasis at the very convenient corner of Calles 49 and 64, such a wonderful place to come home to from your Merida adventures. Everything is understated elegance, from the lobby torn from the pages of Architectural Digest, to the bosky pool courtyard and dining areas. Rooms are big on tile, exposed rock, and local woods, with courtyard views. My room, #6, had a downright decadent outdoor rain shower, featuring hot water and strong pressure--not always found in Mexican hotels. Good bed, quiet overnight. Staff is friendly and eager to please. I sense a hotel of this calibre would be twice, three times the price in Bali or Tulum, so a decent value too. A few quibbles: I would have loved a chair or loveseat in the room. There is space for a refrigerator in the cabinet, again would have been a welcome addition. And given that the pool is the hotel's central feature, hotel staff should aim to clean pool more often--pool caught a lot of leaves and debris that daily or twice daily cleaning would have removed. Small things. On the balance, a strong recommendation for your hotel choice in beautiful Merida.

Casa De Las Palomas is a stunner.  An oasis at the very convenient corner of Calles 49 and 64, such a wonderful place to come home to from your Merida adventures.  Everything is understated elegance, from the lobby torn from the pages of Architectural Digest, to the bosky pool courtyard and dining areas.  Rooms are big on tile, exposed rock, and local woods, with courtyard views.  My room, #6, had a downright decadent outdoor rain shower, featuring hot water and strong pressure--not always found in Mexican hotels.  Good bed, quiet overnight.  Staff is friendly and eager to please.  I sense a hotel of this calibre would be twice, three times the price in Bali or Tulum, so a decent value too. A few quibbles:  I would have loved a chair or loveseat in the room.  There is space for a refrigerator in the cabinet, again would have been a welcome addition.   And given that the pool is the hotel's central feature, hotel staff should aim to clean pool more often--pool caught a lot of leaves and debris that daily or twice daily cleaning would have removed.  Small things. On the balance, a strong recommendation for your hotel choice in beautiful Merida.

A beautiful, boutique hotel in the old town. About ten minutes walk to the Cathedral. We had a room with doors opening onto the garden. There’s a small pool, nicely landscaped. A small restaurant area for breakfast. It’s all very beautifully designed. The biggest selling point is the staff. They couldn’t have been more helpful, including helping us arrange a trip to the Cenotes, Particularly want to thank Maate who was so charming and helpful. Only thing to be aware of is that there are no steps in to the pool so you have to be able to lift yourself out.

I really loved my stay here, this place really delivers. As far as overall design, when you walk in it is immediately calming. There is a beautiful courtyard and pool and a patio with tables for eating meals. It feels like a little oasis in the city. My room was absolutely fantastic. The design was modern but comfortable. The bed was extremely comfortable and I slept really well. The design aesthetic is just cool without being gimmicky at all. The folks working there are lovely and so, so helpful. I wanted to book private transport to Uxmal and some cenotes and so I emailed them ahead of time and they arranged everything for a great price. The day of my trip they coordinated my departure and even gave me a box lunch to take with! I would absolutely stay here again and I've already recommended the place to friends and family. I truly don't understand anyone who would give it less than a 5/5 rating.

This felt like coming home. Absolutely loved it. The rooms are clean and spacious. Beds are comfortable. The windows and doors look original to the property and are very rustic and gorgeous. Same for the beams, dresser and bed frames. I didn’t use the pool, but it looked clean. The breakfast options are a tad limited but delicious. If you order juice, it is made fresh on the spot (I saw the waiter making ours). The area is very walkable. If you’re Catholic; Santa Ana Parish nearby has English masses. There’s a couple of restaurants and shops nearby. Tons more if you walk a few more blocks on the downtown or Paseo Montejo directions. Plus, the famous La Negrita Bar is only feet away. The cocktails are huge but it is VERY affordable there.

Staff was amazing! Nice, helpful and smiling all day and night! The room was quaint, yet comfortable with a very good air conditioner and colonial feel. Pool and pool area was clean and nice to go wading in. The location was excellent! It was a couple blocks from many of the churches and the centros. Restaurants, convenience and souvenir stores everywhere! Only problem was the drain in the shower did not drain. We had to take turns showering in order to let the water drain. We mentioned it to the maid and she just said ok. I should have called the front desk but we were always on the go. Overall, we liked it alot and would stay there again!

What a beautiful place to stay. This hotel is tucked in Parque de los Hidalgo which is so convenient. The hotel is well preserved and filled with beautiful artwork. The service was great, the front desk staff was prompt. We requested a cab and they made the arrangements as requested. The room is perfect for a nite with all the amenities a/c, TV and toiletries. There is a pool on the third floor. I didn’t go in the water, I did a temp check with my toe, it felt great. I would totally stay here again.

The hotel was in a great location, close to many restaurants and to the Plaza Grande. The staff was very friendly and helpful. The pool area was small but suited our needs and was very peaceful. The only negative was a lot of street noise and construction noise especially in the early morning hours.

Location location location ! Also nice pool and good service by the doorman. I get the suite Fontana with an impressive bath in. Best room in the hotel. Room 324. I recommend this place for good quality price.

Great stay, great service in every aspect from the young bellman, front desk, housekeeping and servers in the restaurant. Very professional, very well run hotel. The nice pool area was a bonus!

This was a fantastic place to stay in Merida! The friendliness and hospitality of the staff really stood out. Leo was super helpful and kind; he shared a lot of great info about local activities and restaurants, carried my luggage to my room, and greeted me by name every day. My room had everything I needed: the bed was comfy, the AC was strong, the shower got nice and hot, and I appreciated having a door to the garden area in back. The included breakfast was simple but lovely: coffee, fresh juice (like dragonfruit and passionfruit!), and a pastry from a local bakery. The common spaces have lots of seating areas and quirky decor, making it a fun space to chill in while eating breakfast or relaxing after a day of sightseeing. It's also a great location. It's facing a park and doesn't get a ton of traffic out front, which makes it quieter than other places I've stayed in Mexico. But it's also super close to everything and a quick walk to downtown and the Paseo area. I highly recommend staying here in Merida if you're looking for a small, unique place with a personal touch and an excellent location.

I had an absolutely wonderful stay at this hotel in Mérida! From the moment I arrived, I could tell that this place is exceptionally well-managed, likely family-owned, and run with genuine care. The entire property was spotless, and the attention to detail in both cleanliness and hospitality was remarkable. Maria and Augustin, along with the rest of the staff, were incredibly warm and welcoming. They not only made me feel at home but also went out of their way to provide great recommendations on what to see and do in the city. Thanks to them, I was able to explore some hidden gems and truly experience the best of Mérida. The rooms had so many personal touches that made my stay even more special—far beyond what you’d expect from a standard hotel. It felt like every detail was thoughtfully curated to ensure comfort and charm. If you’re looking for a place that combines exceptional hospitality, cleanliness, and a welcoming atmosphere, this is the perfect spot. I would absolutely stay here again and highly recommend it to anyone visiting Mérida!

Back to La Piazzetta for the second time and it was the best decision during our roadtrip in the Yucatan Peninsula! I remembered Piazzetta being a family-owned hotel in a beautiful setting with traditional rooms, lovely views and welcoming people! Our stay exceeded my expectations! We were welcomed by Leo (the owner) and it immediately felt we came back to visit old friends! Leo helped us and gave us recommendations of what not to be missed that same evening and the day after, restaurant options and must-do's! The room was big enough for four people (we were with three) and it had all the needed amenities! Perfectly clean and comfortable. We highly appreciated the coffee/juice/brioche mini breakfast offered the morning after, the help with carrying the luggage and the attention to details. We were quite sad we only booked for 1 night but it's definitely a place I would be returning in the future! Still lots to see in the area and such a beautiful welcoming place does make the whole experience much much better!

We were recommended to stay here by friends and we couldn't have been more pleased with our stay. Leo, the owner, was far more than a hotelier. He was a source of great advice of what to do, where to go, where to eat (the food was some of the best we had in our trip) and everything else you could want to know. The room was delightful and had a wonderful balcony view over the small square. Although our room was on the street-front, it was quiet and peaceful. The hotel's location was excellent as well, being central and easily accessible to most popular places in Merida by foot or short car journey. Parking was very easy and we never had a problem getting a space directly outside the front of the hotel - in part because Leo ensures that there is always space for guests. In summary, don't bother looking any further for where to stay. Book here if you can and you won't be disappointed.

This hotel really deserves a 10 rating. I do travel a lot but I honestly don’t rate with 10 very often but here I did for this reasons: Starting with the rooms everything is nice and clean. Room service every day, cleans everything. The public parts of the hotel has a lot of plants and decorations placed with detail and love. Parking for rental cars is available. Best are the owners/personal. They are super nice help you with every problem, give you good advices where to go and always smile to you. There are available 24/7 in the morning they welcome you with a coffee in the evening the say good night with a cold refreshing water. In my special case they even prepared tea for me when I was I’ll. I am really really glad I could be their guests and would it recommend to everyone at any time. Thank you again for the nice time I had at your place, wishing you all the best ! Rico

My room, the pool, the living room, the guest room, the kitchen with cooking items, and the pool. Actually, it's a green and amazingly designed place to stay in the center of Mérida. Breakfast was so good. My recommendation.

I loved everything about this place. The owner and staff were fantastic - friendly and really helpful. It really enhanced our stay to have input on what to see and where to go as well as the recommendation of a driver who was terrific too. The place was really well set up with common areas like the pool, dining area and kitchen available in a home - like set up. There are only 8 rooms so there was never a sense of it being crowded. Breakfast was in a separate room with a lovely big table laid with place settings. Every day there was fresh fruit, eggs, toast, juice and coffee to start the day. The kitchen staff were lovely, I think this is probably the best hotel of this kind I have ever stayed in. My whole trip exceeded my expectations and that was because of staying at this hotel.

The hotel is truly exquisite. Many places call themselves a “boutique hotel” just to attract guests, but this one genuinely deserves the title. First, the staff were exceptionally welcoming and always available. They provided excellent recommendations (special thanks to Edgard!), and every single team member made us feel genuinely cared for. Breakfast was delicious, and the service was fantastic throughout our stay. Secondly, the property itself is full of charm. The décor is authentic and vibrant, and the small garden with its pool creates a wonderfully peaceful, relaxing atmosphere. Lastly, our room was beautifully decorated, cozy, and spotless. Housekeeping was attentive and detail-oriented, making us feel pampered. We would recommend this hotel to anyone. We loved it so much that we even extended our stay by an extra night!

This little gem of a hotel is in a great location right by the Paseo de Montejo. It is beautifully presented with guest kitchen and dining facilities and a lounge area. My room was great, comfortable with its own little private terrace and good air con (important for Merida) and the fantastic little pool in the garden was a delight at the end of a hot day. Breakfast in the comedor was delicious with a different meal prepared fresh every day (gracias Maria y Maria!). Staff were all excellent, very helpful and friendly and the owner was around almost every day making sure everything was running well which shows how much he cares about the place. I will definitely look to stay here should I visit Merida again!

This hotel was delightful and charming. It is a small hotel that felt like a home away from home. It was comfortable and very clean. We felt very safe there, in the hotel, as well as in Merida itself. Matthew, the owner, was very friendly and helpful. He gave us some great tips for restaurants and sightseeing. The breakfast was healthy and delicious. The ladies preparing it were kind and accommodating. There is a kitchen that guests can use to prepare a meal. That was a very nice bonus for us guests. It was also great to have a pool, even though it was small, to cool off after a hot day out in the city. We highly recommend this hotel for a peaceful and restful stay.

Breakfast was good plus a touch of elegance with beautiful china. Bronze sculpture greets you when you enter with keyless enter door. The pool was easy to enter however there is no hand rail and the surface near the pool was burning hot. Staff were quite helpful too!

A beautifully remodelled town house, with contemporary upmarket finishes, Villa Orquídea was a good choice for a repeat visit to this city. It’s not right in the historic heart of Merida but we were almost never more than seven blocks from where we were going by foot, be it recommended restaurants of sights. Further afield, taxis were easy to book. We found Villa Orquídea peaceful and restful and were the weather a little hotter, we’d have enjoyed using the small but pretty pool. We did pass time on the pool chairs and at a nearby table. The hotel has a small fridge there where guests can stock their cool drinks or beers. The bathroom was well lit and well equipped, and our king sized bed, extremely comfortable. Ample space for clothes and roller suitcases. Good lighting too - including a neat multi-intensity light either side of the bed. Yucatan high ceilings mean less heat and we used neither fan nor air conditioning. A Nespresso machine and tea options were available 24-hours in the dining room. Breakfasts were served at a long polished wooden table giving one the opportunity to chat with other travellers - and offered slightly different main items each day. The young staff were friendly and charming, and willing to advise and assist when asked. Interestingly, the road outside has a fair amount of space to park cars should guests be driving in the city.

Great place in a wonderful city, few blocks from downtown, just far enough from the "crowd". Alberto and Denise have been super nice providing me all the useful information I needed : private tours, share tours, restaurants, places to visit ! The hotel is a wonderful house refurbished with all the confort (good bed, nice room size, air conditionning, water/coffee/thea area, super clean, swimming pool). Of course the swiming pool and the hamac are the place to be ! Thank you to Alberto & his staff and see you soon !! Highly recommended !

Beautiful boutique hotel recently restored. Special mention for the really high ceiling and high doors ! Nice swimming pool area. Spacious and bright room. Small plus : you can open the windows without fear thanks to the mosquito net. Tasty breakfast. Towels for the pool, a shared fridge + water, tea and coffee at disposal at all times.

I was here just this last weekend, Miss Lorena and all her staff have welcomed us like no one as never done before, I felt like at home every minute I spend there! The room, the pool, the breakfast....everything was perfect! My room was awesome at the 1st floor, the nr 5 with an incredibly large bathroom, the breakfast was simply amazing, with a lot of fresh fruits and a great variety of choice, everything organic, and biologic...unfortunately I have been only for 2 nights, I wish I could spend a week there! I recommend it for who wanna spend some days to refresh his soul and body... Thank you again Villa Orquidea!

Everything was great, we stayed at the only room with terrace and a tub on which we used as a small private pool to cool down in the hot day. Kitchen was well equipped, the AC and wifi worked well. The welcoming stuff was really friendly and there was a purified water machine in the lobby to save on plastic water bottles.

Good location just a 7 minute walk from the cathedral. We stayed in the loft, which had a useful kitchenette, separate dining area, cold a/c, and very hot water. All sorts of nice extras were available like a water cooler with carafes in the lobby and big pool towels. Some unforseen work had to be done on the pool for the days we were there, but the hotel worked to figure out a good solution with another hotel that had a pool so we could go swimming. The staff were all friendly and helpful, but Daniela especially went out of her way to help us. Great stay, would definitely book again.

We had the pleasure of staying a few nights at the beautiful, unique hotel during our stay in Mérida. We stayed in the 2 level loft suite and loved it. Does it have a few quirks? Yes, but nothing that would stop of us from staying in the same room again. We LOVED having our spacious outdoor patio and the patio doors to opened up to it were the doors that slide all the way open so it’s like a whole wall disappears. It was just off the upstairs kitchen space and was perfect. We spent every morning and evening up there with coffee and wine. The room was in a more secluded part of the hotel, back by the quiet pool area. To access the room you had to go up 2 sets of stairs and once in, welcomed by a king sized bed. There is a lot of storage in this room as well. The stairs to the second level are not what we’d have at home, if you have mobility issues one of the other rooms might be a better choice. We loved the room, and hotel as a whole. It is very well located, walking distance to many restaurants and local sites. Daniella at the front desk was delightful as was the man on shift early in the morning the day of our 5:30am departure so we could catch our flight. We did use the parking while we were there. $130 pesos/day, just a minute walks away. We also went for a few dips in the small pool. It’s chilly, but great to cool off in. If you are thinking of staying here, you won’t regret it.

Viva Mérida Hotel Boutique is an absolute gem, a beautiful piece of art. My niece, sister, cousin and I were all immediately taken with the place from the moment we walked into the interior courtyard after check in. It’s just beautiful. The rooms are spacious to say the least. Most are two levels, with a very large bathroom area taking the second level. This set up is exotic and fun, but if you have difficulty with stairs, this is not the hotel for you. The stairs up to the bathroom are steep, narrow, and the railing disproportionate. They could be a little (or a lot) difficult for people with mobility problems. But if you’re okay with stairs, it’s fine. The hotel has a small pool, a bar (closed currently due to Covid) and adjacent off street parking. It’s in a decent location, only 10 minutes walk from the central plaza of Mérida (Spoiler: I walk really fast.) All in all, Viva Mérida Hotel Boutique is one of the most memorable, enjoyable hotels I have stayed in.

We had an amazing stay at Viva Merida. It started from the very warm welcome we received from Julio, the owner. We got to park our car very easily and safely in a shared parking garage. Then we went into the hotel and were blown away by the beautiful courtyard of the hotel - it looks like it comes straight out of a fairytale. All the rooms are built around this courtyard, so it is the beating heart of the hotel. Breakfast was delicious and the staff were very friendly with great tips to explore Merida and surroundings. The location is also superb as it is a short walk (4 to 5 blocks) away from the busy city center, which makes it a quiet location. We also liked the pool area to cool off after a very hot day of exploring Merida. A big thank you to everybody at Viva Merida and a warm recommendation to stay here when in Merida.

We enjoyed a five-night stay at Akem Mind, a relatively new hotel that exceeded our expectations. Room: Our spacious room was impeccably clean and well-maintained. Rooftop pool and gym: The rooftop terrace pool was a highlight- beautiful with cristal clear water and with the convenience of ordering drinks and food to enjoy poolside. Gym was great as well. Dining: While breakfast was satisfactory, lunch and dinner were exceptional. The dishes were flavorful and nicely presented. Service: The staff went above and beyond to ensure our stay was memorable. Special thanks to both Manuels and Dorian for their exceptional hospitality. Location: The hotel's location is ideal, with numerous restaurants and stores within walking distance. The Gran Museo del Mundo Maya is very close, the city center is a 10-15 minute drive, and Progreso Beach is approximately 20 minutes away by car. Overall, our stay at Camino Real Mérida was exceptional, and we highly recommend this hotel to anyone visiting the area.

This is my 3rd time staying here. Great customer service, wonderful room, comfortable bed, and it has a bath, which I love. I love the toiletries in the room from a local company called Yucatan Senses. Strong wifi and very quiet room, with good soundproofing. I only noticed on this stay how amazing their rooftop pool is. I will definitely go for a swim on my next stay, An amazing place.

What a great hotel! Everything was very modern and clean, and all of the staff was super friendly. The breakfast buffet was great, and I loved the rooftop pool and easy-to-access parking garage. I would definitely stay here again.

very nice modern property. reception is not on the main floor and difficult to find if you dont know where it is. enjoyed the roof top pool. limited options to see/do within walking distance

Very good facilities- the pool and gym were great. Super kind and professional staff. Takes about 10 mins to get into the city center. Overall the hotel is very good.

Loved the location on the Paseo de Montejo.We hung out on the wonderful terrace with some wine and tasty pizza from the restaurant downstairs. Shower temperature and pressure was great.Pool is small but refreshing with comfortable seating area. Coffee maker and small fridge were a plus. Excellent value

Very comfortable room and good pool. Staff very friendly and helpful.

Beautiful, spacious room, comfortable bed. Friendly staff, but had issues with shower not draining, and the toilet tank taking its time to refill. The pool also had issues draining. It has nice windows but due to privacy one has to pull down shades so there is actually very little natural light. Overall is an ok place yo stay very convenient to wonderful restaurants and coffee shops

The room is big and very nice decorated, has a small fridge to keep your drinks cool, Location is great, we stayed 8 nights, pool is small, was just enough to have a cool down after a day trip in the surroundings of Merida, The personal was great and very helpful.

Nice modern Hotel in the center of Merida. Room was spacious, well designed and clean. AC is working very well, and the pool is relatively large. There's two nice restaurants directly next to the Hotel. A lot of sights in walking distance.

Check in and out was very easy. LOVED the beautiful pool.

Huge, modern hotel above a shopping centre? It sounds awful but it really is very good. Great location. Spacious room. Really comfortable bed with lovely linen. Excellent room servicing. Good shower. Nicely furnished if a little old fashioned. Quiet, clean, safe. Pool great - decent size, good temperature, comfortable sunbeds. Would definitely recommend.

Modern comfortable room, excellent ac, enjoyed the pool area and indoor jacuzzi.

The hotel was comfortable and the location wasn't too far from places of interest (via cab). My only major criticism is that I expected it to be higher end than it actually was. As a well-traveled New Yorker, I've stayed in a range of hotels. The Fiesta Americana felt dated (i.e. the room furniture and the mall kiosks in the sub lobby) and missed the finer touches of a higher end property (i.e. prompt and steady pool service). The main lobby has a few laptop/phone charging stations, so it is very much a business center. This makes FA ideal for larger groups or business travel. I was here for a friend's wedding, so it fit the bill. I would have wanted to stay someplace more updated and luxurious if I were traveling solo or with a smaller group.

The room was very large and clean, the bed comfortable. Lots of space for clothes and toiletries. Did not use the swimming pool or gym. Very good room for meetings. Convenient rental car offices in the building.