Hotels with Swim-up Rooms in Puerto Aventuras

great time with family and friends girls week. Our stay was fabulous, the food was great, the pools were wonderful the swim-up bar was delicious. The Faro restaurant was magnificent especially our server, Francisco. At poolside, Nick was tremendous as he gave us a few g massages which were so cool, relaxing and surprising. We had poolside birthday celebrations for a few people in our group and Nick and staff went above and beyond for us always. Our room was nice however the water would switch cool to hot quickly. Service was great. Transportation between the buildings was phenomenal.

We stayed on the Heaven side and truly had the best time...our room was a diamond suite on ground floor with a swim up ocean front....what could be better than that!! Bed was so comfortable and food was great . Lots of entertainment and music sometimes a little to loud but it is the Hard Rock after all. I will say within the first 5 min of arriving we were getting sold on the Legendary club....we didn't even get in the door or have a drink yet We loved our stay and will be back Thanks for a fabulous vacation

If you're looking for an upscale, adults-only all-inclusive getaway that balances relaxation with rock-star-level luxury, Heaven at Hard Rock Hotel Riviera Maya delivers exactly that. 🏖️ The Vibe True to its name, "Heaven" is a private section of the expansive Hard Rock Riviera Maya resort, reserved exclusively for adults. The moment you step in, you feel the shift—it's quieter, more refined, and designed for those seeking a more grown-up escape without sacrificing fun. The decor is stylish, infused with Hard Rock’s signature rock-and-roll flair but still tastefully modern and tropical. 🛌 Rooms & Suites Rooms are sleek, spacious, and well-equipped. Think double hydro spa tubs, private balconies (some with hammocks), and stocked minibars. Opt for a swim-up suite or an oceanfront room for an extra layer of luxury. The beds are plush, and the room service is prompt, available 24/7. 🍽️ Dining & Drinks Heaven guests have access to several exclusive restaurants and bars, including Le Petit Cochon (elegant French cuisine), Toro (steakhouse), and a dedicated poolside bar. You also get access to the larger resort’s dining options. While the food is solid across the board, some restaurants stand out more than others. The drink options are top-shelf, and the bartenders don’t skimp on the pours. 🌊 Pools & Beach The adults-only pool scene is one of the resort’s best features—spacious, beautifully designed, and with both lively and quieter areas. Perfect for an adult/private getaway.

My friends helped me celebrate my birthday week and it was an exceptional time from the daily shows, concerts and dancing for hours at Heaven. Thank you to our Butlers Lucio and Bernardo for making every day exceptionally special. From the all day birthday surprises by the pool, at dinner and even the treats and balloons left in my room. Tacos by the beach provided by our personal chef Paola who made the best tacos ever, thank you!!! Uriel, the best swim-up bartender a girl could ever ask for. Luis for the constant rides to and from anywhere. Elizabeth for the best omelets at Isla. And the many, many employees that offered their kindness and smiles. If I have forgotten your name, I will never forget how amazing you all are. I am humbly grateful for being in your presence and cannot wait to return and continue dancing the day away.

The Hard Rock Riviera Maya is the best place my family has ever vacationed at. If we could live there and never leave we totally would. Everything you need or want is at the resort. We have been to many islands and resorts and none have met the quality of this one. The staff is exceptional, and truly makes the experience as exceptional as it is. They they always happy to see you, serve you and help you, and it shows. The food at the buffet was wonderful. Zen restaurant was very good, we didn’t make it to many others as my kids are picky so we stuck to the buffet which never disappointed any of us. The kids club was wonderful, the kids had a blast. The waterpark was my kids favorite activity, it’s a good size, and was great for all ages (my kids are 1, 6, 9 and all enjoyed it). The rooms the AC is ice cold, they beds and pillows are very comfy, the maid service is exceptional. The Grand Rooftop terrace room we had was so great with the rooftop deck with whirlpool, highly recommend. The beach was beautiful and very relaxing and the pools clean. Lots of fun entertainment by the pool all day and amazing shows at night. We got to watch a tribute to Queen concert off our balcony and it was a wonderful experience. Make sure to ask for a beach or pool view room, and as long as they have one they will give it to you. Our view was amazing, and woke up to the sounds of waves crashing every day. If you are looking for an all inclusive family vacation, this is the place you want to be!

Very nice hotel rooms are great Pool was nice Beach is closed off by rocks so no current BUT if you like to swim out not a good fit then It’s good for little kids overall had a good time

The staff were great and the rooms were nice. Kids loved the swim out pool. The beach was a little small and the food at the restaurants was OK. Overall we had a good experience.

It was very beautifully designed . The food was delicious. The kids loved the swim up bar and all the fun drinks !

Staff is amazing food is also great the hotel Itself needs some updating as well as the rooms, we had a room where they were remodeling upstairs and it was kind of noisy but overall the swim up rooms were the best

Truly blown away! The staff at Dreams Aventuras makes this resort special. From the Preferred Club team: Guillermo, Graciela to name a few, they always went above and beyond to make our stay wonderful. The Preferred Club lounge was quaint and perfectly tucked away for a quick drink or snack. The food for an all inclusive was 10/10. Oceana and Portofino were excellent, but every restaurant was great and the service top notch. The bartenders were attentive and friendly; Felipe was great at the pool bar. The swim up bar stayed busy but the bartenders were up to the task. The rooms were comfortable, clean and our Family Room was spacious. The pools were great - it was nice to have the fun family pool and then escape later in the afternoon for the more quiet Preferred pool. Unfortunately, the sargassum at the resort was bad during our stay, but this was to no fault of the resort or staff. They worked tirelessly to keep the beach area and water as pristine as possible. The grounds were clean and the staff worked hard all day to keep the pools clean and the grounds tidy. The size of this resort is perfect and it was well thought out. Thank you so much Dreams Aventuras team. While we are believed to be pretty picky travelers, you exceeded our expectations!

The owner is very helpfull and friendly. The accomodation is clean and in good shape. Our stay was very pleasant!

Todo muy bien casa limpia amplia y muy bien ubicada

Loved the beach the swim up bars. Being there with friends and going to all the restaurants was wonderful.

Check in was super easy. Front desk staff is very friendly. Roger the bell boy, made sure we were processed smoothly and quickly and he took our luggage to the room. The Entertainment staff was Amazing! *(Arturito, Jared, Emilio, Fernanda, Delmy), and all the other pool staff was so fun and friendly. We played lots of games with them, and our last night had a beach party that was a lot of fun. Breakfast Buffet was great. The specialty dinners were very good, and the BLoved lunch, and dinner options were fantastic! The privileged Pure Bar was really good, better quality drinks and not a long line ever. Cesar, and Vince did a great job of taking care of us and remembering what we liked to drink. You could walk anywhere in the resort in less than 2-3 minutes. Very easy to navigate. Having the two pool bars was a nice option as well. The crepe center was nice, and the sausage/hot dog cart near the pool was great to have so you could eat by the pool and not have to dry off or put on a shirt to go into eat. We met some great people there from England, Canada, Portugal, Poland, Brasil, Puerto Rico, Mexico, and USA. Overall was a really nice trip and look forward to going back there again.

We just spent 10+ days at this resort. Good: Great service! Some of the most polite and kind staff we have encountered. Many languages spoken at the hotel and during activities or events they had plenty of interpreters to help navigate. This makes the trip so much more enjoyable for us, as it’s fun to interact and mingle with others from countries all over the world. The hotel grounds are immaculate. A big word, yes, but as you travel around to hotels and stay in 5 star hotels , it’s not hard to pick and see a flaw based on the price point. Could be running paint, unfinished repairs, or in some cases just poor craftsmanships. I’m telling you, this hotel, at least our room and tower were spotlessly clean. The grounds were kept, the pools were cleaned daily, there is zero trash laying around … that’s not only around the pools but the beach. See if you notice a sense of pride in ownership. You can see it. Food is great! IMO resort restaurants are mid - but they were all good. The local area has TONS of Options that are so good. Grab a golf cart and cruise around town- it’s a lot of fun. Gym is solid/ decent and good equipment. Sit on the beach: below the pool. Amazing! Bad: Not sure if this is bad, but it’s a more relaxed environment. Very family and baby boomer oriented. For us, that’s awesome! If you are looking to party, maybe not the place. So if you enjoy watching people fall over themselves each day, you won’t see it here. Great experience! 5star

Pros: excellent wifi, EXTREMELY clean rooms (one side of the property is newer, that’s where we stayed, and it was all pristine), lovely staff. Cons: the beach is a very small man made area over rock, so if you are thinking you’ll go for long walks along the coastline, that’s not happening here. That being said, they had breakers for their waves so prob a better spot than most for young kids. VIP: the “privileged pool” is quite small, and was claimed basically by all the families, it kind of wound up as a kids pool. The “privileged” section of the beach was not the nicest area, with the worst beach loungers, and did not have any staff attending. I wouldn’t say that upgrading to privileged made any real difference, we sat on the nicer part of the beach that was for regular attendees, and swam at the quietest pool. The hotel exists in a little gated community, so you can walk and find restaurants that are “off resort” but still within the compound. Excellent seafood. It was a lovely week away and no real complaints, but I also know - given all the options out there - I wouldn’t book this place again just because of the lack of real beach setup.

Our stay over all was good, just a few complaints. The food was ok, the best restaurant was the Italian. I found the food had no flavor. There was never enough chairs to sit by the pool or beach. A few days we sat on the edge of the pool or stayed on the balcony at our room. The staff is amazing. The rooms could use a makeover. One of the lamps in our room had black electrical tape holding the cord together and the socket cover was half broken. Not enough outlets for the room.

Nice little hotel in a very quiet neighborhood. Rooms are nice and clean. Comfortable beds. The back yard needs a little love. It's the primary reason we booked, and the common area lounge chairs looked like they hadn't been cleaned in a long time, and the wooden swings over the cove and bar looks less than structurally sound. That said. The plunge pool was very nice and overall, for what we paid, was a great place to stay in Puerto Aventuras. We would stay again, but hopefully the back yard is given a little more love.

We stayed 2 nights in December 2015. The hotel is in Punta Aventuras south of Playa del Carmen and has the perfect location for visiting xcaret, xel ha and the many cenotes nearby. Tulum is also easily reachable. We loved the fact that the hotel was small with only 6 rooms after staying at a large all-inclusive. From car to check-in to room is only a few steps. Each room has a patio/balcony with its own hammock. There are 2 small pools, one saltwater pool that is open to the canal and the other fresh water. We were surprised that the entire town is a gated community and we needed to ‘check in/out’ each time we drove through but that was no problem and made us feel safe. The hotel is located on a canal near a marina and there are many yachts docked in the area. We enjoyed seeing the dolphins and sea lions and visited the small free marine museum in the downtown area. The downtown has many restaurants and is beautiful in the evening. Breakfast was small but elegantly served and consisted of coffee/tea/or juice, fruit cup and toasted French bread with jam/honey. The room itself was nice; the bath setup worked for the 4 of us with nice toiletries and 2 ample closets. You definitely need a car here.

We stayed the Chez Waffle hotel in Puerto Aventuras for 5 nights, and had the most gorgeously relaxing stay. The hotel is right on the marina, 2 minutes walk from a beautiful Caribbean beach, and about a short 5-10 stroll to the restaurants of Puerto Aventuras. There is a natural cenote-like pool outside, in addition to swings and a small swimming pool also - perfect to cool off in the heat! The hotel also doubles up as a restaurant, where we had a delicious waffle breakfast and unlimited coffee every morning. The staff were wonderful and could not do enough for us, the restaurant gets super busy but that never affected the amazing service we received. We would really recommend the hotel for a relaxing stay in the area - it's a great place to just switch off and relax whilst enjoying the beautiful Mexico sunshine! Thank you Chez Waffle for a gorgeous stay!!!

I loved the canal view from my room. There is a swimming pool and a "pool" was created with ocean water and tropical fish, that has water flowing in from the boat canal. It was early May, low season, when I stayed and I felt like I had the place to myself. The room was nice and had everything I needed. You might want to rent a bike or a golf cart to get around. I loved Puerto Adventuras. The ocean water was calm and clear to swim/snorkel in because of the artificial reef. Very safe and quiet. Good to get away from the chaos of Playa del Carmen. I had a rental car (note, there is no parking lot at this hotel) so it was easy to drive to restaurants and the beach. I wonder if the hotel serves food at dinner time in the high season?

When we booked our vacation, we booked our hotel before our airfare. When we went to book our airfare, it was several hundred dollars cheaper to go a day earlier so we decided to book this little 6 room inn for our first night (the rest of the time we are at an all inclusive resort). This place is called La Mision & it’s in a residential area of a gated village called Puerto Aventuras. Close walk to the marina where we had dinner and drinks last night. The inn is super charming and cute. The even have this little ocean fed pool with fish that swim in from the inlet, as well as a filtered pool. They cooked us a made to order breakfast this morning with fruit served in a coconut shell. Perfect way to start our trip 👍

The staff was incredible here. Everyone went above and beyond to make our stay wonderful. We especially enjoyed Pedro the bartender at the swim up bar. He remembered our names from the first time he met us and would always say hi if he saw us on the resort. He even came out of the bar area to come and ask me if I wanted a drink on the pool deck. One of our best vacations was spent at Catalonia Yucatan! The snorkelling on site was some of the best I’ve ever seen! We snorkelled every day and I highly recommend bring your own mask set. You can sign them out on site but only for 45 min a day. Renting a golf cart for the day ($60usd) was a huge plus for our teenagers. They were able to explore safely in the gated community giving them a change of scenery. 5 🌟 from us!

We just got back from our honeymoon at Catalonia. We were nervous about this being a kid friendly resort but had no issues with kids being crazy or loud. We booked the Privileged Romance room and would do it 100 more times. The privileged status was so great giving us better liquor and being able to go to a restaurant (B Loved) without reservation was so nice. There’s also a privileged only pool and beach area which was less crowded. Dinner reservations were very hard to make but luckily Victor at Guest Services was really willing to help us out. He checked in with us multiple times throughout our stay and actually remembered emailing with us about this trip being our honeymoon. Couldn’t ask for better service from him or any of the other hotel staff. Our romance room came with a hot tub, 3 course steak dinner and couples massage at the spa. It was so great!! The resort is in a neighborhood area where a short walk will talk you to some pharmacies, restaurants and a place to swim with dolphins and we felt very safe doing that. Was nervous about the hour long drive from the airport and potential longer drive back with expected traffic. We encountered no traffic on the way back as our flight home was at noon on a Saturday. We left the hotel 4 hours before our flight and would definitely recommend doing that as the Cancun Airport is a mess. We used Cancun Shuttle as our airport transportation and had a great experience with them too.

Really loved the location of this resort. Our room was old, had a few "patches" on issues, but we didn’t mind. Really love the location and size of this resort. Being a family resort, I found the night entertainment to be too late. Myself and my teens would go to the sportsbar, shoot some pool and head to bed before the shows even started. Aside from the beach show. We were there for everything else. Not the shows. So not disappointed. Will definitely be back.

Catalonia is well maintained with great staff. Really enjoyed our 7 days here and will recommend. Pools are perfect. You can swim in the ocean - bring a mask/snorkel. If you love to party at night - this is not the correct place to book. There is little to choose from for night life activities. Clean rooms, well maintained gardens, and very kind employees.

Property was well maintained and clean. Several pools, three buffets and 5-6 reserve restaurants. Food in buffets was sometimes cold. All in all it was a good stay.

Great accommodation, lots of space, very comfortable beds. The roof terrace space was nice. The pool was nice for the kids. Space very clean and lots of bits in the kitchen available for cooking. Great communication with the host. Good location and only 10 mins walk to the centre.

Great place, pool, super easy self check in and good communication!

Easy contact with host, lovely apartment and a great location. Just wish the pool were a bit longer and deeper to be able to swim in

A nice room and house convenient for nearby attractions. We only stayed 1night so didn't use pool but it looked ok.

Une grande chambre avec cuisinette très pratique pour ceux qui préfèrent manger à la maison. Pas de hotte donc prévoir ouvrir les fenêtres pour faire circuler les odeurs de cuisson. Climatisation seulement dans les chambres. L’eau chaude prend un certain temps à s’écouler et la pression est peu importante. Sinon, c’est un endroit modeste, sympathique, très propre et très tranquille pour ceux qui aiment se reposer loin des foules des grands hôtels tout compris. Le site dont l’accès est restreint par une guérite de sécurité est sécuritaire même le soir. On trouve au centre-ville tout ce dont on a besoin et plus. Marina, services et loisirs sont disponibles. La plage est dans une petite baie sans vague et l’eau y est cristalline et du plus beau vert aqua. Un grand bonheur pour moi qui voyageait seule. Je vous le recommande vivement.

The property is very nice with a topology that makes all rooms face the pool/garden and is secluded, making you feel that you are isolated from the rest, but right next to all things, for all budgets and tastes. I dislaked having maid service every other day regardless of your date stay. We got our rooms cleaned the day of arrival, right when we arrived (????) and the day we left, after we left! The kitchen facilities where excelent and we had pots and pans, plates and some cooking utensils. No pool towels available -no big deal- but also no toiletries so bring your own soap, shampoo etc. and consider the advantage of a secluded place also means nothing walking distance, you need a trip to town, where right at the entrance there is a large supermarket where you can find anything you need included pharmacy and a wine selection.. Overall, I had a very pleasent time.

Clean and comfortable with a great little porch with chairs , comfy king bed and a 4 chair kitchen table. We had a small issue with the TV remote that was quickly resolved. Great relaxing pool area with newer lounge chairs. Almost all condos overlook the pool. Check in hostess and PM Alexandria was terrific and even helped us with a Lavanderia and golf cart rental.

Safe location, pool area was small although the pool itself is nice, just cold. Beaches are nearby, but this condo is not beachfront. We were there just to relax, although there are plenty of activities in the area for those looking for adventure. The one-bedroom condo itself is nothing special, but it's roomy and clean.

Overall a economical holiday, needs more stuff in Kitchen, Pool Towels would be nice, WIFI not available by pool unless asked.

This property is located in the beautiful community of Puerto Aventuras. This is a gated mostly expat community which is very safe. We took an airport transfer from Cancun to this property. Check in was simple although the person working did not speak any English and gave me a cell phone where I spoke to the manager (Saul) who gave us assurances that we were good to go. We stayed for two days before transferring to an All Inclusive. The room was spacious and clean, the pool is amazing and clean and the only complaint we had is that the TV did not have any channels for the duration. We didn't care as we weren't there to watch TV and we also didn't mention it to anyone. At the end of our stay we needed to go 5 min down the road to the AI and after a few failed attempts to call a taxi which never showed up, Saul drove us there, which was very nice of him. We would stay here again for sure. The only suggestion I have is some sort of pamphlet that has suggestions for folks that are visiting. Luckily we have been to this area before and knew where to go for everything. But if you don't know the area, it's a bit of a walk to get to the restaurant area etc. They could also benefit from renting out half carts for reasonable rate and by the hour. A golf cart rental in town for 24 hrs is around 45usd which is pretty high in my opinion, especially since I would not want it for 24 hrs and may just need it to grab some groceries. Overall a great place and would return again.