Hotels with Swim-up Rooms in Quintana Roo

Xcarat is beautiful, clean, safe and one stop shop. We had a great time this around . Got upgraded with a swim up pool , so that was a plus. Food is delicious and convenient. Love it , will be coming back soon

As a solo traveler this was amazing, all inclusive amenities galore! The swim up garden room was an absolute dream to sleep In each night, everything from the historic art and soul poured into each room to the smallest details of local made goodies left as gifts almost daily, each with its own story to tell of its origins and heritage. The staff were all super helpful one gentleman even went as far as to pause his duties and directly escort me to the gym area. Everything from the beaches, the gift shops, the endless drink and food options made this stay definitely a hard one to top!

We loved everything about our stay. We stayed in casa de la paz and we had the bonus of having free hydrotherapies if we wanted as part of our stay. The food was incredible, the highlight was Apapachoa, although is vegan it's top quality and the service was the best. You're never bored to know where to go, so many options of pools, roof top pools, water canals and beach. Having access to all the parks is always a big plus! our favourite was Xplor Fuego and Xochimilco. The room was sensational! we stayed 2 weeks for our honeymoon and the bed was so comfortable, we even tried the sauna in the bathroom! All in all, no complaints with the room. Staff was all super friendly, always willing to make your stay more fun and comfortable. In terms how we would rate the restaurants, most favourite were Apapachoa (rooftop delight), Encanta (degustation menu with view of the theatre), and Arenal (awesome lunch options), Mercado San Juan (lots of delicious food options, we loved sunday's brunch), Cayuco (we loved making our own seafood cocktails and ceviches), Chino Poblano (great asian and mexican mix of flavours), Cantina (great flavours). Best places for cocktails rooftop pool bar at casa la piramide and Arenal. We also went to HA in our last night and was worth every penny! very memorable and incredible food, definitely worthwhile to go.

This is a 10 out of 10 hotel. Food was exceptional..especially at the pool (pool menu vavavoom). Hotel itself was loco fabulous. The parks included...wow! Make sure to use the pools as they are fabulous...and the river kayaks!

This hotel was awesome. Food and drinks were good, staff was great, parks and workshops were fun, room was big, clean and comfortable. Everyday you received a Mexican treat enclosed in a small weave basket to take home - in addition to your stocked out mini bar and snack tray. You also get to keep the reusable water bottles and beach bag in your room. The communication between me and the hotel via email before arrival was excellent. I was able to reserve activities, airport shuttle, and restaurants prior to my stay. You need a reservation for the restaurant Tah-Xido but it was worth it. I also enjoyed the other restaurants Mercedes de San Juan, Cayuco, and Arenal. The wet bar at the pool was nice and a lot of sitting areas. I recommend this hotel.

Awesome staff, very clean, wonderful food, great bars, beautiful view, great pool with swim up bars, beautiful beach! The spa was amazing!

Everything about the resort was perfect. We couldn’t fault a single thing, the experience from check in to check out was incredible from check in to check out. This resort is more than just a hotel, it is an experience. Our room was incredible and the private pool was heaven. Each staff member went above and beyond when serving us, they were all so kind and friendly!! The pools and beach were incredible, and the selection of restaurants was great. The smell of the whole resort was also just so luxurious.

We loved the chic design and the lush nature surrounding the property and also within - they have lovely plants and gardens inside the corridors of the buildings. The property feels expansive and vast, but you learn your way around quickly. There are 12 restaurants in the resort, of which we tried 4. Our favorites were Mercado 19 for breakfast, La Cantina for lunch/small bites, and Los Abrazos for dinner. We loved El Cielo bar for the view and chill vibes. The pool area is awesome with two swim up bars and beach access is super easy from the pool area. The beach was beautiful with the palapas and clear water. The gym was also very nice. The service throughout the resort was absolutely excellent, every server we had was super nice and spoke very good English. Shoutout to Javier, Adrian, Miguel, Donovan, and many others! They made our stay lovely. Make sure to bring cash to tip staff!

My stay truly exceeded my expectations. The decor is stunning—modern yet warm, with a perfect blend of style and comfort. Every detail, from the sleek furniture to the thoughtfully designed lighting, adds to the overall ambiance. There’s a real wow factor when you first walk in The staff were incredibly friendly and attentive, always willing to go the extra mile to ensure my stay was seamless. Whether it was offering local recommendations or promptly addressing any requests, their customer service was top-notch. The pool area was another highlight. It’s spacious, clean, and well-maintained, making it the perfect spot to relax after a busy day. The loungers are comfortable, just make sure you grab an early breakfast as they get claimed quickly Speaking of relaxation, the cocktails at the hotel bar were absolutely delightful. Expertly crafted and refreshing, they provided the perfect way to enjoy an evening by the pool or indoors. You can order anything you can imagine and they hit the mark every time There’s a premium “Inspira” add on you can purchase but it didn’t seem worth it. You get spirits in your room minibar,exclusive use of the small rooftop pool and a section of the ground floor pool but stick with the standard all-inclusive. You won’t be disappointed I’ll definitely be returning!

The resort is absolutely gorgeous. Staff is great, the service is out of this world! In particular, Damarys at the pool and Roman at Maria Dolores were fantastic! I wish I could remember everyone's name because the service is what truly makes this resort exceptional. Food was amazing at all of the restaurants we tried and even the room service food was great (except the pizza)! Drinks were very good everywhere, generous pours and any type of drink you want is available. Our room was huge and had everything we needed with a very comfortable bed. We had a King suite on the 2nd floor in Bldg 2 with a balcony, so we were pretty close to everything. Building 3 was the furthest away and we did hang out there one day at the pool and ordered food. Bldg 3 is the quiet area so it's very peaceful and again the service and food were wonderful. Pool area at ours was more lively with activities and music, it's really fun! Beach and pool area were both clean with comfortable seating. Our room and really the entire resort was spotless. Very happy with this vacation, would come back.

Beautiful pool and serene courtyard. Loved the plunge pool at our room. Loved the interior of room and outdoor shower. Quiet and peaceful area.

great hotel with a plunge pool that we could not use as it is cold in December. Hotel has dark tone and wish there would be more light in the room. bardo is away from the city center. We rented a car so it was convenient for us to move around as taxis get expensive.

Lovely quiet villas with private pool. All staff members have been amazing, always smiling and helpful. A special mention to Leo and Manu from the restaurant and Arti from the front desk. We were really impressed by the high quality of food in the restaurant…

everything, staff very helpful, room with private pool is amazing cocoon . and great location in the center.

Me and my wife stayed in hotel bardo for our honeymoon. . The rooms are large and spacious, they kept it really clean. The staff was really nice and helpful, and we had the villa with the private pool, which was really nice and romantic.

The hotel is first class: from the property, to the food, to the staff. The room was beautiful; swim up pool/river. Everything was super clean!The grounds were amazing. I felt I was staying in a lush botanical garden.

First time out of many trips to Mexico when we didn't want to leave hotel premises. There's so much walkable territory with gorgeous sites, river, island, multiple dining options including Michelin star restaurant. The kids loved the vacation and swim up suite connected with kids pool and slide. Tequila was great, grasshoppers still stuck between teeth, and the photos showcase natural beauty beyond description. Convenient closeness to all x-parks and shuttle between them was an awesome add on. We will be back.

We loved everything! At the airport they have a lounge right outside the airport. We were greeted with warm hospitality and was able to start the check in process while we waited for their newer comfortable bus that transported us to resort. When we arrived at the beautiful Xcaret Mexico we were greeted with homemade chocolate popsicles and a cool washcloth. We fortunately stayed in Fuego and had an escort take us to our private check in. Check in was simple and we were shown to our rooms where our luggage had already arrived. The butler was busy so we took the opportunity to unwind in the swim up pool. The butlers were attentive and ensured that we had reservations for dinner, Xei Ha park and the catamaran tour. We tried various restaurants. Our favorite was Cuervos a cave with a Brazilian restaurant flair and beautiful live jazz music. Fuego was also one of our favorites. The food was amazing and the service impeccable. Our favorite park by far was Xplor. Zip lining and the water rides were so much fun. The juice bar and restaurant food was very good.

Our first several days started out wonderful! Amazing service, beautiful property, delicious food. The last few days we saw a drop in service. Housekeeping took our dirty towels but didn’t replace them, no toilet paper, body wash, shampoo were refilled. Most of the food was amazing and Xin-GAO was our favorite by far. La Cantina was a let down. Food was dry and not appealing. Finally, very poor experience at the pool our final full day. The restaurants were busy so my son ordered pizza to room service. We had seen people eating some of the food that was pool side (crepes, tacos, ice cream) and even watched people bring dripping ice cream cones INTO the pool. So we didn’t think it would be an issue for him to eat a slice of pizza pool side. We were scolded and told this is prohibited, so we immediately apologized and said he would take it back to his room to finish. The server then went and told the lifeguard even though it was already dealt with and we were scolded a second time which was unnecessary. The server then got all the other servers together pointed at us and then he came back over and told us we were getting a warning and were scolded a third time. They stopped serving us. My son had left to handle it within 2 min. Was an extremely rude and excessive reaction especially given there no signs that say no food poolside. When we told the front desk about the incident he told us, “You are in Mexico and we have rules too”. Rude and dismissive of our experience.

We had a wonderful stay; the property feels fairly new and is really well set up with beautiful pools, small beaches and nice dining options. The staff (poolside and in restaurants) are really helpful and genuinely friendly. The room was beautiful and well equipped (if a bit damp when AC is off). The kids’ pool in particular is brilliant and our daughter loved the octopus slide. The food and drinks options were pretty good, with breakfast at the Mercado being the standout. Transportation to Xcaret Park via the boat was brilliant.

Great property but wished the rooms were alot cooler. Another swimup bar would be great.

We got a greqt room, butler, cqbanas, private pool and spa tub on balcony. Really happy week.

Luxury family friendly resort! Beautiful grounds!! Top tier resort! Delicious food, extensive cuisine options, multiple pools, adults only pool + swim up bar & lounge, spa, fitness center, Kids Club, dolphin sanctuary, theatre & fantastic customer service! Tons of activities available. Just go! You will love it!

We stayed in a swim-up room and loved overlooking the ocean. The hotel's own beach is quite narrow, but it also connects to a large, wide public beach with a calm shallow lagoon. Between that and the two pools there are plenty of spaces to splash and sunbathe. To-go coffees at the coffee shop were friendly and efficient. Restaurants were better than your average all inclusive, and I really liked that there were extra themed snack carts that came out at different times of the day (churro, margarita, crepe). Cocktails were good. The self brewed beer was not good. In some resorts, the swim-up rooms have wait staff come by for drink orders, but they don't do that at this one.

We LOVED the Hyatt Ziva. I'm so glad I splurged for this classy hotel. I did a lot of research about food, best beaches to avoid sargassum, etc. First of all, the property is breathtaking, especially your first view walking into the lobby. So much blue water everywhere! The service is top notch; shout out to Eduardo, Sofia, Oscar, and Alex at the gym who made my birthday special, Amisaely, Juan at Tradewinds restaurant as well. We felt like VIPs the entire time. The food was great. I am not a big all inclusive fan because I get tired of the same choices but there were lots of options. We didn't get to try Le Bastille because we had kids with us, but liked the buffet for breakfast - amazing fruit and mexican food, crepes, mimosa, etc. and the coffee shop was super convenient and turned out excellent drinks. I was surprised how there was never a wait. Lorenzo's was our favorite for dinner. We took advantage of activities like Aqua Combat and bingo and just really leaned into the whole vibe. It was fun. Our teens just enjoyed hanging out with us at the pool, and relaxing in our personal hammock with view of the ocean (swim up room). We were able to get chair at the pool pretty easily in the late morning. The umbrellas were down on the 2 windy days but we just went to the beach where they have lots of shade from palapas over the loungers. Beach and pool so close- perfect layout! Drinks a little sweet so we stuck with beer, prosecco, and tequila on the rocks/soda

Everything, it’s so beautiful and quiet and peaceful. Loved our room with the plunge pool!

We loved our stay here. We had the plunge pool room and it was absolutely beautiful. We were welcomed with a refreshing drink upon arrival, the man behind the reception was so incredibly helpful, and the food at the restaurant was delicious.

The property is on the side of the island that is accessible only with the golf cars = taxis on the local island. It's a new property, carefully designed. The main building reminded me more of a city hotel than an island hotel. We had booked the rooms with the private pool and I wish we had a bit more privacy in our balcony/private pool. The room was spacious, the bed big and comfortable. We had to ask for a hair dryer from the reception but the rest of the bathroom amenities were provided (towels, shampoo and shower gel). The breakfast was tasty although it was lacking variety.

The staff were absolutely exceptional! Juan and Annie were so kind and consistently checking in on us. The room was clean and the staff evidently cared deeply about the property. We stayed in the plunge pool suite and the pool was deep cleaned every morning. We are often at the property because the food was wonderful, the horchata was the best on the island! We stayed for 5 days and the breakfast was on a perfect 3 day rotation, keeping it interesting and it was so fresh and tasty.

It was absolutely beautiful and the service was amazing! Was able to communicate with staff via WhatsApp at literally any time during my stay. The plunge pool upgrade was so worth it especially after staying out in the town until after pool hours and being. able to come back late and swim at any time. Would 1000x go back. We went for a little weekend getaway without our 3yo so it being adults only was extra peaceful.

We loved the amazing service, the size of the rooms, the view, and the ease of getting around. The food was very good in all the restaurants. We had a swim-up room and the view was of the ocean and not just other pools. I could not believe how amazing everything was.

EVERYTHING, it’s a beautiful resort. The staff are amazing and always willing to accommodate anything they can, the rooms are clean and big and all the food was perfect. We stayed in the swim up pool room which I would highly recommend!

3rd stay at this property. Love the service, food and warm swimup pools and rooms.

Everything from our swim out room to food, entertainment, and the lovely staff was exceptional. We really enjoyed our stay

Everything. From the time my taxi arrived to the resort until I left. Impeccable service. Stellar recommendations for food. Clean everywhere. Customer service 12 out ot 10, including housekeeping. Food was delicious and every member ensured you had whatever you needed. Entertainment every night. Jacuzzi tub in the room. Jets on shower were powerful, the shower and separated bathroom was beautiful and it smelled good everywhere. The pool was heated with swim up bar and jacuzzi. Fun, sun, drinks, ocean, food. Excursions were so much fun. Lots to do. Zen spa was phenomenal

Small paradise next to the Lagoon Bacalar. Amazing swimming pool and space next to it with hotel access to the lagoon. It was simply amazing. Very clean, khabanas are big and have varandas with hammock which is lovely. Water pressure in the bathroom really good, hot water, swimming pool towels etc. Nice staff. Hotel has restaurant, good food. Wi-Fi working really well.

The views and how you have the lagoon as your pool (there is an actual pool too), the room is very big and the beds were super comfy.

Small boutique hotel with friendly staff and lovely rooms. The restaurant is a ten minute drive from the town, and therefore very quit and a serene place to relax. They have a great overflow pool overlooking the lake as well as a pier with relax chairs, hammocks and great views. Paddle out on the lake and experience the quietness of nature. Super! Highly recommended. Perfect for a few days of reading and chilling.

Property was very beautiful and well taken of. The bar and the pool was very nice and the thier lagoon section was clean to swim in. One of the best views in Bacalar. Staff was very friendly and professional. Must comment the manager Johnathan, he was extremely nice and professional and made us fell at home. Already planning another stay there! Highly recommend

We loved everthing about the place! The entrance, the swimming pool, the location, the nice and very comfortable bed. Amazing! We would recommend and come back any time we can!!

Degner was an amazing and attentive pool concierge! We loved everything about our second stay at Haven and definitely plan to return! Paloma's poolside service, Sergio at the main pool swim up bar, and Ricardo at Olios provided top notch service.

The pools are wonderful. We like the biggest one since it’s the quieter one :). Word to the wise, if your going to get a swim up just make sure your not like us and spend the extra just to hang at the pool area all day where there is actually drink service.

The food was exceptional, from the restaurants to the buffet. All of the staff was extremely professional and helpful. The spa was amazing and I highly recommend the hydrotherapy circuit. The swim-up room pool was large, as well as the room itself. The facilities were always clean.

Beautiful resort, seriously every building, restaurant, pool and bar was wonderful. The staff were so friendly and helpful. The swim out room…it don’t get better than that!! I wish we could have stayed longer!

Close to airport. Smaller property so easy to walk; all rooms exceptional and pools were amazing. Especially liked the swim out. Hibachi was the best food. Alex put on a show and delivered amazing meal.

The pool on the property was well maintained. The room was very spacious, with a private pool, and the kitchen was nice as well. Overall the facility was nice. Nice host and nice hosting cat!

Excellent boutique apart-hotel in a good location for local bars and restaurants. Massive room with kitchen diner and private plunge pool. Excellent swimming pool and chilled atmosphere.

An absolutely amazing experience. The hotel is a hidden oasis in tulum. We truly enjoyed our stay, we loved our private pool and the entire hotel area. Breakfast was 10/10 with freshly made products daily, the staff was polite and welcoming. Would come back anytime to this true gem of a place.

I loved it. We had a romantic penthouse with private pool, full kitchen, comfy couch that I actually want for my house so bad and the property and foliage around is beautiful. And there’s a hotel cat to greet you upon check in!

Everything about the property is incredible. It’s beautifully furnished, super comfortable and fantastic value for money. The private pool was definitely a highlight! The staff are also very friendly and happy to help.

Swim-up room, beach, and pool were awesome

Food was amazing, swim up bar amazing, right on the beach. Offers jet skiing directly on the resort.

Food was excellent, and there were better drinks at the swim up bars. 2nd time here

Loved the swim up bars & employess overall

the many swim up bars and my butler Lucille was amazing.

This was perfection. The room (beach house) had an amazing view over the ocean and tropical plants. Right from the terrace you walk straight onto the beach and into the ocean. Room was beautiful. Shower with a view over the ocean. Plunge pool. Hammock. The on site restaurant was amazing. We had breakfast (included) and lunch there. In 15 minutes you can walk along the sea to the ruins of Tulum. This hotel is so relaxed, quiet and beautiful. Everyone working there was very friendly. We didn’t want to leave.

One of the best staying ever! The resort is beautiful, accommodation in lovely rooms surrounded by trees and vegetation, in total calmness. The rooms are nicely furnished, with a big bathroom, toilet and bathtub, all very stylish. Staff is excellent. But the most amazing iz kilometers long sandy beach and turquoise color of water just a few steps away (we also used swimming pool - great!). Food in the restaurant is very tasty, but portions are not big and are at least 50-60% more expensive than elsewhere.

Nice beach front hotel. The breakfast is served at the beach and was very good. Yoga classes 6 of 7 mornings with view over swimming pool, the beach and the ocean. Bungalows situated in a dense vegetation with soft white sand leading from the hotel lobby to the different bungalows. Coffee and tea at the room. Walking distance on beach or on the road (about 1,7 km) to the Mayan Ruins of Tulum.

We looooooooved it. Wild coati and iguanas running through the plants, pool, yoga, spa, incredible breakfast where you get to choose from a whole menu, banger cocktails, sweet staff, spotless room with all the amentities (even robes and a standing rain shower), right on paraiso beach, the best beach on the island. Whats not to like? Couldnt have picked a better hotel. Super satisfied!!

We loved our one night stay beautiful hotel beach front beautiful beach and so private!! Our room had a jungle & beach view with the pool for two on rooftop amazing 🤩 loved it the breakfast was delicious no buffet so that is definitely a PLUS 🤤 we also ate Japanese dinner it was good too.

This resort is amazing. I had a swim up suite. The servers always made sure I had something to drink and eat. I drink fast and they were excellent. Shout out to Augustine! He was serving shots to my pool at 9am.

The swim up pool was awesome, along with the butler service.. all the staff was wonderful.

Everything amazing! The staff(my buttlers Lili and Miguel) and my beach buttler Dolores and naturally othet guys was perfect too. The swim up jr. suite was amazing. If you stay this resort don't miss the CHIC restaurant! Unfirgetable 3hours dinner show(18+)! I'll come back as soon as possible!:)

Was the most breathtaking hotel. The views were amazing. The customer service and kindness shown by the workers and especially our butlers, were immaculate. So many different restaurants and bars to choose from. Absolutely loved our stay. Our swim up suite was just beautiful!

I love swim up rooms, food from the specialty restaurants, the friendly service. I really enjoyed the spa treatment. I really liked the waiters from Capricho, Victor, Joseu and Juan. From El Guacho Jose was great.

The property was very clean and nice. We stayed on the first floor, which I would definitely recommend. We had a huge swim up pool and the swim up bar was right across from our room. The kids loved ordering virgin pina coladas!

The swim up bar was nice. The kids pool was nice and the pool area was accessible for toddlers.

The restaurants were better than expected for an all-inclusive. There was something always available to eat, and room service is also 24/7 with exceptional service. Everything from the shuttle service, the swim out pool, the characters, etc exceeded our expectations. Will definitely return!

Second time back and the kids loved it. Had a swim out on the first floor which we preferred to our 3rd floor suite from last stay. Resort was less busy this time due to time of year. Staff are amazing and ensure to check in often. Highly recommend.

Buffet was great, loved that they had a low one for the kids to use. WaterPark was super fun, different sides depending on age. Staff was friendly & swim up room was amazing.