Swim-up Rooms & Private Pools in Quintana Roo

Friendly staff, 3 pools, swim up bar, bar by the pool, snacks in between.

Our stay at the hotel was very enjoyable. We would like to give a big compliment to the barman Oswaldo Ofrei who's knowledge about tequila and his hospitality was amazing! The food in the restaurants was very tasty plus the beautiful view gave an extra vibe during our meals. We enjoyed the swim up bars in both different swimming pools and even accessible from the jacuzzi. In general we are very happy with our holiday and stay at hotel Emporio.

Surprisingly, the food was really good for being all Inclusive. This is a great hotel with great service, variety of food all for amazing value. We really enjoyed our time here. The rooms were cleaned daily and we always came back to a spotless room. After a long day of swimming. They have a couple different pools. We mostly stayed at the adults pool that has a pool bar. There was a great variety of alcohol and cocktails. Even the beer selection was nice. There was another nice bar at the beach, where you can lay out on a cabana, and still be really close to the bar and beach. Staff was very friendly and very attentive. For the food, there was a lot of variety. It was a solid 8/10 and to make reservations at the restaurants. You just gotta make sure you get on it to secure your spot. Me and my husband went on an impulsive trip to Cancun, and honestly for the price. It was a great, we really enjoyed our time here! Oh, we also like that around 4 P.M. they come around to hand out food like ceviche or Popsicles or fruit. I really liked that touch!

Two very nice pool bars and one bar directly at the beach. Fantastic access to the beach. Probably one of the best access areas in the hotel zone with a wide beach and very clean. Lot of beach loungers/chairs with beach umbrellas. The food at the buffet was super good. Dinner buffet was the best. Great selection and variety of food. Every day different things. All kind of meats, fish, salads, vegetables, soup, taco bar, noodles, etc. Very friendly hotel stuff. One big hot top with a very nice view located in a higher floor level. A huge infinity pool with a gigantic view. Generally very nice and big hotel area.

Overall, we had a good stay at the Emporio. What I liked: - Restaurant and bar staff were lovely - The cleaning staff did a fantastic job in the rooms and around the hotel in general - The pools were nice (only one hot tub was actually hot though) - The beach was really nice for half our trip, the water was turquoise blue and the waves mild (the other half had very rough surf so I guess it depends on how lucky you are with weather) - We had an ocean front room - 3rd floor - a bit of noise from the restaurant above, but lovely view of the ocean and infinity pool. Great view for New Year's even fireworks up and down the beach.

Swim-up room, beach, and pool were awesome

Food was amazing, swim up bar amazing, right on the beach. Offers jet skiing directly on the resort.

Food was excellent, and there were better drinks at the swim up bars. 2nd time here

Loved the swim up bars & employess overall

the many swim up bars and my butler Lucille was amazing.

What an excellent hotel. Parking near reception. Huge rooms. A welcoming attentive staff. My room had a private pool, and there was also an infinity pool on the roof. And finally to help my body recover each day, I had a relaxing massage at their spa.

Amazing hotel, pure jungle feeling, you can upgrade yourself to private pool rooftop room, which is amazing, or just enjoy one of the pool on a rooftop terrace!!! Smell of copal around the area really makes it phenomenal

We had a great stay at the Copal Tulum Hotel. The staff was very nice. The food is very delicious. We are lunch st the restaurant and dinner at the Kokoro and it was really nice. We had the 2 bedroom apartment with the private pool and it was very nice. We would come over and over again!

it was clean and the private pool was amazing I would recommend this place to stay

Room was great, 2 bedrooms with private pool

Xcarat is beautiful, clean, safe and one stop shop. We had a great time this around . Got upgraded with a swim up pool , so that was a plus. Food is delicious and convenient. Love it , will be coming back soon

As a solo traveler this was amazing, all inclusive amenities galore! The swim up garden room was an absolute dream to sleep In each night, everything from the historic art and soul poured into each room to the smallest details of local made goodies left as gifts almost daily, each with its own story to tell of its origins and heritage. The staff were all super helpful one gentleman even went as far as to pause his duties and directly escort me to the gym area. Everything from the beaches, the gift shops, the endless drink and food options made this stay definitely a hard one to top!

We loved everything about our stay. We stayed in casa de la paz and we had the bonus of having free hydrotherapies if we wanted as part of our stay. The food was incredible, the highlight was Apapachoa, although is vegan it's top quality and the service was the best. You're never bored to know where to go, so many options of pools, roof top pools, water canals and beach. Having access to all the parks is always a big plus! our favourite was Xplor Fuego and Xochimilco. The room was sensational! we stayed 2 weeks for our honeymoon and the bed was so comfortable, we even tried the sauna in the bathroom! All in all, no complaints with the room. Staff was all super friendly, always willing to make your stay more fun and comfortable. In terms how we would rate the restaurants, most favourite were Apapachoa (rooftop delight), Encanta (degustation menu with view of the theatre), and Arenal (awesome lunch options), Mercado San Juan (lots of delicious food options, we loved sunday's brunch), Cayuco (we loved making our own seafood cocktails and ceviches), Chino Poblano (great asian and mexican mix of flavours), Cantina (great flavours). Best places for cocktails rooftop pool bar at casa la piramide and Arenal. We also went to HA in our last night and was worth every penny! very memorable and incredible food, definitely worthwhile to go.

This is a 10 out of 10 hotel. Food was exceptional..especially at the pool (pool menu vavavoom). Hotel itself was loco fabulous. The parks included...wow! Make sure to use the pools as they are fabulous...and the river kayaks!

This hotel was awesome. Food and drinks were good, staff was great, parks and workshops were fun, room was big, clean and comfortable. Everyday you received a Mexican treat enclosed in a small weave basket to take home - in addition to your stocked out mini bar and snack tray. You also get to keep the reusable water bottles and beach bag in your room. The communication between me and the hotel via email before arrival was excellent. I was able to reserve activities, airport shuttle, and restaurants prior to my stay. You need a reservation for the restaurant Tah-Xido but it was worth it. I also enjoyed the other restaurants Mercedes de San Juan, Cayuco, and Arenal. The wet bar at the pool was nice and a lot of sitting areas. I recommend this hotel.

We were upgraded to a junior suite with swim up pool--astounding upgrade. We dined on the beach, and watched the hatching of sea turtles and their scamper to the sea. This was a wonderful surprise too.

Great hotel very peaceful went with family but for this hotel I would recommend a swim out is needed it was a wonderful trip the only down side is the noise of construction in the afternoon I think they were renovating the room up to us

The property was absolutely beautiful. I did have a junior swim out. Suite with a beach view definitely worth the extra money a little disappointed with the buffet choices for lunch and dinner. Breakfast was phenomenal. The beachside restaurant Albatros was also amazing. I did not enjoy the pizza by the pool.

I’ve stayed at Flamingo many times and it gets better every year. The staff was really friendly and welcoming. There was a bottle of sparkling wine on ice upon my arrival and this was a first for me. The hotel is situated nicely and the the ocean views with balcony gives really nice views of beach, pool and the sounds of ocean and palm trees blowing. It’s not as lavish as some but for the price it’s unbeatable. There are 3 bars. One in the lobby and the others a pool bar and by the pooll. Across the street is a farmacia/ convenience store and also souvenir store. I could say more but you’ll have to see for yourself.

Great value for the price. Hotel is small but has all the needs - clean and big rooms, two swimming pools, access to the lovely beach, pizza restaurant, restaurant a la carte, snack bar, buffet. Buffet is rather small but you can eat well. Hotel is located in the Zona Hotelera with bus stop just in front of. Various choice of cocktails. Staff at both swimming pools are great ! same I can say about reception employees.

This is a beautiful, modern hotel. The location is great - just a couple of minutes walk to the main avenue where the shops and restaurants are and not near the louder part of the street. The rooftop is wonderful with two infinity pools, sunbeds, sofas and a bar. The main pool has music playing but if you want a quieter space to read or listen to your own music you can go to the smaller pool. There is a lovely, friendly vibe on the rooftop and we usually got chatting to people! The rooms are nice and clean with large beds and good wifi.

We stay at this hotel for the location.,very closer to la quinta avenida in playa del carmen. Rooms are clean,very comfortable beds,roof top and swimming pools are are great with bar and music Great service incthe swimming pool area from brian,clavel,in the lobby front desk alma is very helpful and polite, in the lobby restaurant santiago was really friendly and great waiter. Definitely will stay here again.

This hotel is very nice. The location is in close proximity to restaurants, stores, cafes as well as the beach. The rooms are spacious, very clean & dry ( some hotels have humidity & AC issues). It is quiet & comfortable. The staff is friendly. The pool is very nice & the view is beautiful. I just wish the music was different in the pool area. It was this same repetitive beat…

Our stay at Aloft PDC was nothing short of amazing! We stayed in the Breezy Room with a balcony and loved it. The room is HUGE and the bed is very comfortable! All of the staff were so nice and helpful. Their bartenders were a lot of fun and make a fantastic margarita! Their room service food was fresh and so good.. especially the nachos! Order the nachos! Aloft is also in a great location and close to everything. Although it’s not on the beach (hence it not being as expensive as other places) when you’re on the rooftop pool, the view of the ocean is gorgeous and feels so close. The grocery store underneath has EVERYTHING you need and is so convenient.. except their fresh made pizza.. don’t order that, it was beyond terrible. But there are amazing places to eat within a short walk and 5th ave and the beach are only a couple of blocks away. We basically walked everywhere we went and always felt safe. We had the most amazing week long vacation and Aloft PDC left a long lasting impression on us and we will definitely be back to visit there each year!

Nice big room, actually 2nd stay within a couple of weeks in area and stayed 3 nights. Great location, just off tourist strip, walk to everything. Grocery store in complex for groceries, beer, etc. Rooftop is excellent, 2 pools, lots of loungers, good service for food & drink. Also gym was perfect. Restaurant and front desk service and staff were very good, thanks to Alberto and assistant in training (lost his name) who were very helpful with room, recommendations and assist with making airline phone calls, where I was on hold twice for long stints and able to use house phone. Low season meant low rates, very good value.

The villa was amazing, great private pool. Breakfast was nice, water activities sup & kayaks was great

The property is just amazing!!! So quiet and peaceful. The rooms are clean and the place is maintained so well, the waterin the shower is super hot and the stream is great (which is not common is Mexico). The AC is freezing! The breakfast is very rich, and I loved there is a buffet where you can take cereals, coffee, bread, juice and more. You can also fill your water bottle whenever you want for free. The staff are very nice, helping with everything (taxis, problems with the wifi and etc.). I loved that you can use the Sup boards and Kayaks for free. Also the pool next to the lagoon is a bit warm and clean! The view is ON SPOT! The facilities are wonderful right on the lagoon. So chilling!! Could stay there forever (just kidding, I need more money 😋)

Our family of 3 stayed in the room with 4 twin beds (backpacker style!) when we stayed during the annular eclipse. The room was very basic, especially the bathroom, but the view was stunning. We loved the pool, dock and ease of checking out the included kayaks and paddleboards. Service was excellent and everyone was so friendly - some of the best service we have experienced in Mexico. The only downside was the beds were quite hard and could use some kind of softer covering. Overall, highly recommend!

Everything - we had the most relaxing stay! Staff were very helpful and friendly. Breakfast was included and delicious. the restaurant beside the hotel was also delicious for dinner. Kayaks and paddle boards available for use during the day - sun loungers and the pool as well. Very peaceful!

the pool and lagoon area is beautiful and great to relax staff is very friendly amazing sailing tour on the lagoon free kayaks and paddling boards great food at the restaurant and great breakfast would recommend to book a bungalow with view on the lagoon

The food at Yucatán buffet was always tasty and fresh. Servers were always warm welcoming and attentive. Swim up pool room was awesome. Pool was clean and warm

Overall very clean and the swim out room was amazing. Many pools so they never felt crowded. Food was very good and many options. We even saw monkeys!

The room swim-out pool was amazing. The food was tasty and the staff were friendly.

The pools were amazing, we particularly loved the swim up bars! The staff were excellent. The room was spacious and clean. Food was great. Welcoming for a gay couple.

Smaller pool with limited lounge chairs. One swim up bar. Food was okay.

Everything, it’s so beautiful and quiet and peaceful. Loved our room with the plunge pool!

We loved our stay here. We had the plunge pool room and it was absolutely beautiful. We were welcomed with a refreshing drink upon arrival, the man behind the reception was so incredibly helpful, and the food at the restaurant was delicious.

The property is on the side of the island that is accessible only with the golf cars = taxis on the local island. It's a new property, carefully designed. The main building reminded me more of a city hotel than an island hotel. We had booked the rooms with the private pool and I wish we had a bit more privacy in our balcony/private pool. The room was spacious, the bed big and comfortable. We had to ask for a hair dryer from the reception but the rest of the bathroom amenities were provided (towels, shampoo and shower gel). The breakfast was tasty although it was lacking variety.

The staff were absolutely exceptional! Juan and Annie were so kind and consistently checking in on us. The room was clean and the staff evidently cared deeply about the property. We stayed in the plunge pool suite and the pool was deep cleaned every morning. We are often at the property because the food was wonderful, the horchata was the best on the island! We stayed for 5 days and the breakfast was on a perfect 3 day rotation, keeping it interesting and it was so fresh and tasty.

It was absolutely beautiful and the service was amazing! Was able to communicate with staff via WhatsApp at literally any time during my stay. The plunge pool upgrade was so worth it especially after staying out in the town until after pool hours and being. able to come back late and swim at any time. Would 1000x go back. We went for a little weekend getaway without our 3yo so it being adults only was extra peaceful.

Great property but wished the rooms were alot cooler. Another swimup bar would be great.

We got a greqt room, butler, cqbanas, private pool and spa tub on balcony. Really happy week.

Luxury family friendly resort! Beautiful grounds!! Top tier resort! Delicious food, extensive cuisine options, multiple pools, adults only pool + swim up bar & lounge, spa, fitness center, Kids Club, dolphin sanctuary, theatre & fantastic customer service! Tons of activities available. Just go! You will love it!

We stayed in a swim-up room and loved overlooking the ocean. The hotel's own beach is quite narrow, but it also connects to a large, wide public beach with a calm shallow lagoon. Between that and the two pools there are plenty of spaces to splash and sunbathe. To-go coffees at the coffee shop were friendly and efficient. Restaurants were better than your average all inclusive, and I really liked that there were extra themed snack carts that came out at different times of the day (churro, margarita, crepe). Cocktails were good. The self brewed beer was not good. In some resorts, the swim-up rooms have wait staff come by for drink orders, but they don't do that at this one.

We LOVED the Hyatt Ziva. I'm so glad I splurged for this classy hotel. I did a lot of research about food, best beaches to avoid sargassum, etc. First of all, the property is breathtaking, especially your first view walking into the lobby. So much blue water everywhere! The service is top notch; shout out to Eduardo, Sofia, Oscar, and Alex at the gym who made my birthday special, Amisaely, Juan at Tradewinds restaurant as well. We felt like VIPs the entire time. The food was great. I am not a big all inclusive fan because I get tired of the same choices but there were lots of options. We didn't get to try Le Bastille because we had kids with us, but liked the buffet for breakfast - amazing fruit and mexican food, crepes, mimosa, etc. and the coffee shop was super convenient and turned out excellent drinks. I was surprised how there was never a wait. Lorenzo's was our favorite for dinner. We took advantage of activities like Aqua Combat and bingo and just really leaned into the whole vibe. It was fun. Our teens just enjoyed hanging out with us at the pool, and relaxing in our personal hammock with view of the ocean (swim up room). We were able to get chair at the pool pretty easily in the late morning. The umbrellas were down on the 2 windy days but we just went to the beach where they have lots of shade from palapas over the loungers. Beach and pool so close- perfect layout! Drinks a little sweet so we stuck with beer, prosecco, and tequila on the rocks/soda

The private pool was amazing and was super quiet loved it

The property was great! MBH is about 5km away from the center of bacalar, which makes it perfect if you're looking for something quiet and private. The property is quite large and even has biking trails to ride one, kayaks, and paddle boards for free. Bar has really good drinks, food is great,i and I would highly recommend having a day out on the dock and trying their Potatoes and wings. Private pools are also heated, which is great, wonderful views of the lagoon from the balconies and stunning sunrises, reception staff was really great as well as the bar and restaurant staff. Bacalar taxi service is also very responsive to get you to town in the area the hotel is located. Highly recommend and will be back.

I extremely liked the infrastructure, the vibes and the facilities the hotel has. The views are awesome, I particularly liked the lagoon deck, it is super comfortable. This is a place to enjoy delicious dishes and drinks, as well as bike rides, jacuzzis, a cool pool, saunas and kayak rides. The hospitality with which they treat you makes you feel quite comfortable and makes this a place you don't want to leave soon.

Hands down this is the best hotel on the island! Better than some of the most expensive ones around! It has the most beautiful deck onto the lagoon. The staff is incredibly polite and very accommodating! The views from the terrace (with the tiny swimming pool) at the top of one of the buildings and the jacuzzi terrace in another one of the buildings are simply breathtaking! An absolutely incredible experience!

Die Anlage an und für sich ist sehr schön. Leider aber etwas heruntergekommen, darin nur 4 Sterne. Auf jedem Dach der Häuser ist eine Sauna und ein Jacuzzi oder kleiner Pool. Leider funktioniert das meiste nicht. Beim See ist es schön aber direkt am Anfang wächst Seetang und darüber zu schwimmen ist eklig und gefährlich. Es müsste entfernt werden…

We stayed in a swim out Master Privilege suite. Room was humongous. Conveniently located to the main pool, privilege lounge, and tram. Rosa, our butler was available and responsive day and night. She honestly made the trip for us! So great! Food was delicious. Very clean. Great stay overall.

This property was spectacular- from staff to cleanliness to food and service.We received a complimentary upgrade to a swim up room.

Love the shuttle services because it was extremely hot. Joaquin our server by our swim up poll was AWESOME! His services made our stay even better.

The food, the staff, the location, the property.. everything was sobwell designed and organized. Once you sorted out how to make reservations for dinner was fun to explore outside the buffet. The pools were clean and the swim up bars were perfect. The wildlife on the property were friendly and curious.

Everything was pretty easy in 'privilege'. We were always able to find chairs by the pool or beach, something I was initially worried about. We liked having daily room service. Our 'butler' checked in on us to see how we were doing and if we needed anything. He got our dinner reservations for us upon arrival, so we didn't have to deal with making reservations. We were also really excited upon arrival when we were upgraded to a room with a swim up pool. The premium liquor in Privilege bars was also nice. The evening entertainment was pretty impressive. They go all out, similar to a cruise experience.

Room was very spacious. Plenty of room to set down your stuff. Nice balcony with plunge pool. Really nice pools up- and downstairs. Keyless access to the room was nice.

Proximity to restaurants, supermarkets and the Tulum ruins. Had a nice pool, gym and great room! Large with a plunge pool which we didn’t get to use unfortunately as we weren’t in the room enough.

Very friendly staff, modern design and clean room. Practical private pool in the balcony. Top location.

I liked the building, amenities, Plunge pool, proximity to the supermarket. I also liked the luck for the keys that made it very easy to check in and out

Wow what a beautiful place!! We had a fantastically decorated room with cooking facilities and a balcony overlooking the pool and garden below.. The plunge pool is tiny but great for a quick dip. The 5 other pools and spas you're able to use are wonderful! The place is well designed and we loved all the furniture, wall hangings, other stylistic pieces. Location is good for the massive supermarket..we booked 3 nights and extended our stay to 5! Highly recommend!

the beach is beautiful and the location great, not too much into the party zone crazyness so perfect for family. it's quiet and very clean and the view from the room is amazing! we loved it! we stayed in the room with the plunge pool, it was just perfect!

Great location right on beach with amazing views. Also enjoyed having our own plunge pool and watching the sunrise out the window. Great for couples but also fun location for older kids. Would recommend highly.

I loved the view of the ocean and beach from my room and enjoyed the private plunge pool. Loved the included breakfast.

Perfect stay for a night on our honeymoon! The rooms were clean and lovely, and we had a nice private pool on the balcony. The air conditioning worked super well and there was a nice private-ish beach on the property. The staff were friendly and accommodating, helping us make dinner reservations and recommending the best nightlife in Tulum! We would definitely stay here again!

The hotel was lovely. We ended up upgrading to the partial ocean view room with a plunge pool. it had floor to ceiling windows and a large room and bathroom- featuring a door in between! The garden room originally booked didn’t have any natural light or a bathroom door. Being located right on the beach was beautiful, although this beach is not great for swimming.