Hotels with Swim-up Rooms in San Juan

Our stay at Villa Azure was fantastic! We were originally planning to stay at the Fairmont but made a last-minute switch to Villa Azure—and it was the best decision ever. Our big family had plenty of space to spread out. We were a group of 13, and we never felt crowded. With two living areas and beautiful bedrooms, the house felt luxurious and comfortable. The pool was gorgeous, and the best part was the concierge service—they set up tours for our whole group. We got to visit El Yunque, explore Old San Juan, and go snorkeling at Icacos. Thank you, Villa Azure, for accommodating us! We’ll definitely be back!

We had such an amazing time at Villa Azure! Our group of 16 couldn’t get enough of the gorgeous ocean views, and the fact that the beach was just a short walk away was perfect. The house itself was super cozy and beautifully decorated—plenty of space for everyone but still felt like home. We spent hours relaxing by the pool and enjoying the outdoor area, which was perfect for hanging out together. We can’t wait to come back!

We decided to extend our stay at this property and again, that was a wonderful decision as we enjoyed all the facilities fully. There is a gorgeous beach just a few steps away. Can't wait to return.

Real mente todo fue super ...las personas encargadas muy amables ...volveria a este lugar ...como en familia ...

Service was excellent and private room great private house with everything you need :)

Location was the best ! The staff was the best people . The bartenders at the swim up pool bar were supper . The waiters around the pool area were great and very helpful about places to go around PR .

We had an Oceanfront room with a fabulous view. The water is rough but beautiful to look at. We enjoyed the beach pool, the food, smoothies. The dinner was fantastic. The swim up bar was great and the live DJ was fun. We also enjoyed the Restaurants around the hotel. It was easy to get to Old San Juan to explore the Forts and the city. Definitely recommend going to both.

This was our first time visiting, and it was a wonderful experience for me and my family. As soon as you step into the lobby, you're greeted by a fresh, clean scent. The staff is welcoming, and check-in was quick and seamless. The resort is very kid-friendly, which was perfect for our 9-year-old, who made lots of new friends during our stay. We loved the location -- just minutes from the airport and within walking distance to many great restaurants. There are two pools, both spacious enough that even when they're full, it never feels crowded. The waterslide was a hit -- even I conquered my fear of heights and felt like a carefree 10-year-old again! Special shoutout to Christian and Jeanette, the amazing bartenders at the pool bar -- they were friendly, attentive, and always remembered our drinks. The beach, just steps away from the pool area, was beautiful and well-maintained. We stayed for five days, and I'm already looking forward to coming back!

Cabana bldg ocean view room 232: spacious and gorgeous view Front desk: super friendly Lobby: a true latin vibe with tons of seating; salsa band or music each night Location: walking distance to a ton of restaurants Pool: 2 pools lively and large Bathroom: horrible lighting and low water pressure Bartenders, pool attendents: friendly and hard working

From the moment we arrived the staff was very friendly, welcoming and helpful. We arrived 5 hrs before check in and the bellhop offered to hold our luggage until check-in. We were allowed full access to the amenities, pool, parking, beach...etc. check-in went smoothly. Once in our room, our luggage was brought up to us and bellhop was so nice, we talked for a few about the island and places we could visit while there. Everything was super clean. No complaints! The staff at the bar by the pool were amazing and very friendly. They recognized us and remembered our drink order. The bar in the lobby was great as well. We went down for drinks and music at the end of each night. They were friendly, engaged in conversation and very attentive to their guests. Brian is the best! The music was nice, definitely giving all the island vibes!

I loved my short stay at Coquí del Mar. the staff were so helpful. I thought I would venture out but ended up spend g most of my time in the property chatting with new friends in the pool. The brunch was just incredible and the Saturday afternoon barbecue food was delicious. Tried some local produce like malanga, yautia and quenepa. The purple room was basic, but comfortable, perfect for my short stay. I might try a larger room in my next visit, which will be longer than just a weekend. Clothing optional pool area but no pressure. Plenty of guests kept their suits on. So if that’s a concern, it needn’t be.

I really enjoyed my 5 day stay. The owners of the property communicated with individual text messages shortly after my flight arrived. They informed me of the status of my room. Then they let me know when the room was ready. When I arrived at the property I was greeted and given an orientation and shown my room. The neighborhood is safe. The property is safe. It is a 5 minute walk to the beach and a 10 minute walk to the grocery store. There are many restaurants within walking distance. There is a small area within the guesthouse that has items left behind by other guests for community use. This is an excellent idea. From toiletries to ice to drinks, they have it. While I didn't have breakfast or brunch, they do have that and will even make some delicious mimosas for you! Keep in mind this area is clothing optional, so please be comfortable with that. There was no body shaming or anything. There was no presence of drugs during my stay which was nice. There are two small pools and a nice jacuzzi. Guests regularly gathered there and had a great time! The staff is very friendly and clean all areas of the Guesthouse. Because of COVID they do not enter your room, but you can request extra towels and items or service. I did not need any extra service. I had a rental car and was able to park directly in front. I didn't need the car most of the time. Uber works just fine and will arrive in less than 10 minutes and the driver's have great suggestions. I will stay here again!

Rob and "V" and Ien (pronounced like Ian) were great hosts. From the moment I arrived they welcomed me and after checking in, Ien gave me a tour of the facility. This is an intimate, "flavor of Puerto Rico" accommodations owned and managed by Rob and V. who also live on the property. It was nice that the door also had a screen door for wonderful evening and early morning cross breeze through to the kitchen windows. Air conditioning was VERY QUIET which I cant say that for some of the more expensive hotels! It is only 12 minutes from the airport and 1 block in from the beach! My suite was very clean and had a full kitchen. I was in P.R. on business so I really appreciated the plentiful outlets that were well placed and the internet was excellent for my work in my room. The "coffee bar" in the mornings is very quaint and well stocked with all the condiments. I highly recommend signing up for the Mojito class on Thursday nights. So much fun!!! They have 2 pools. One is secluded - clothing optional for nice a change of pace!! LOL I must say, the location was excellent - each time I used UBER (3 times), someone was there within 2 minutes! A couple of local restaurants within 20 min walk but there is also UBER EATS along with pizzas for delivery I travel a lot for business to P.R and have always stayed at the normal corporate hotels. Now I will always stay at the Coqui del Mar. I shouldn't tell all this - I'm afraid it will be full when I make plans!!

Stayed 5 nights in this exceptional place. Rob (owner) made me feel at ease for giving a tour on my check - in day. It was informational as he explained to me the san juan area and what things and places i can explore. It was my first time to do solo travel in a caribbean area and this place makes my stay more feel like safe and comfortable. Issy and thig make sure that we have everything we need. Kevin(chef) made a stunning home-cooked brunch on weekend and his hummus is a must try. I stayed in twin room, it was comfortable and budget friendly. If you are lucky to find availability, explore their fabulous rooms because they have different themes which is co cool and it is really a massive room. I met a lot of awesome and beautiful people along the way because of this place. Their BBQ Saturday party is a must try cuz it was an awesome experience. Dont forget to enjoy and relax by the pool and soaked yourself with other guys in their massive jacuzzi. Overall, i cant thank enough Rob and His husband for letting me stay in the wonderful place. This place is worth your money! You wont regret booking this place! Dont forget to book a massage with jonathan😎🏳️‍🌈

Sadly I only stayed one night and should have stayed two or three nights. It is a place that feels like home everyone seems connected in community together. I felt safe, free to be myself and like I belonged. The room was clean and comfortable and you really don't stay there long in the room as the public space is the living room of the guest house with everyone hanging and chatting together by the pool or hut tub or roof top deck area. The hospitality was incredible and they really go out of their way to make you feel comfortable and part of the family. I never felt like I was a nuisance and from the moment I stepped in the gate I was made to feel important and like I mattered. The owners hang out with you and you get to know them. The staff and managers treat you like friends and it is the safest place to be your true authentic self while enjoying the tropical life of Puerto Rico. I can't say enough wonderful things about this place and I can't wait to return. Tim

This beautiful property is in a great location. A walk to the cruise ship pier, we did it easily in 10 minutes with luggage. On arrival we were offered a welcome drink and our room was upgraded to a corner room with two Juliette balconies on the first floor. It was clean and comfortable with good air-conditioning, great water pressure in the shower, a little fridge (no hair dryer in the room) but I had my own. The bar downstairs is a great feature, a cold beer, champagne or other after a day sightseeing is lovely in a beautiful environment. The staff were friendly and helpful. The negatives and this one is important: there is no lift and you may be on the top floor. The roof needed attention, overflowing bin, needed a sweep. It is beautiful up there but you have to carry drinks/snacks etc up 5 or 6 flights of stairs. The furniture was worn in comparison to the beauty of the rest of the hotel. Finally, it is loud in the old part of San Juan. It didn't bother us but people party hard until the early hours so an inner room opening onto an atrium maybe preferable. We loved the energy of it all but some people would be bothered by the noise.

This was my first time in PR even though my husband is a native. We don’t have kids and so the main attraction for us was the no kids policy. (Nothing against kids lol) The included open bar was just a bonus. The staff was EXTREMELY friendly and really made us feel important. Customer service is everything to me being in the customer service industry and they exceeded all expectations. I felt very safe at this hotel. No one can just walk in from off the street. Security code is required. The parking garage is literally a four minute walk, staff will tell you the short cut. The parking garage gives you a discount with the proper documentation from the hotel and they also have security, which we loved since we rented a car. We were traveling to the country to visit family but if you’re staying in old San Juan you really don’t need a car. Food available by the hotel til 3am. The bath tubs to cool off on the roof and the view is amazing. I would recommend this hotel to anyone looking into staying here. I didn’t want to leave and I will DEFINITELY be back. Take advantage of the full bar!!!

Literally everything. From the moment we arrived we were greeted with smiles, provided amazing cocktails and given the history of the building which we found so interesting! The rooms were perfect for two and the view from the rooftop was beautiful. We adored the bar and the aesthetic big time. My boyfriend is 6'3 and the queen fit him and i perfectly. Also we were in hurricane Ernesto and slept through most the storm because the hotel was ready with their generators and had PLENTY of water and an open bar which we enjoyed until we fell asleep. It's perfectly located in the middle of all the best restaurants and shops smack dab in the middle of San Juan. I can't rave about this place enough from the hospitality to the safety and sense of ease they provided us. We will be back 100%. Thank you to everyone who works there for all your hard work and beautiful hospitality. It doesn't go unnoticed. If you're even thinking of staying here, just do yourself a favor and book it. You won't regret it.

If I could give the staff at this place a 200 out of 10 I would. Every single member of the staff at this hotel was so pleasant, kind, helpful, and friendly. They were absolutely over the top in taking care of us during our stay and it felt like coming home every time we walked in. The rooftop was fantastic for relaxing, hopping in the baths, chilling, and watching the sunrise & sunset. Our room was clean and comfortable. The ease of communication through whats app is another excellent perk of this hotel. The open bar is fantastic and being able to just grab a nice sparking wine or sparkling water any time we needed throughout our trip was wonderful! The location is perfect and so easily walkable to anything in Old San Juan, it is also so close to the main square where picking up ubers is a breeze! I couldn't recommend this hotel more highly it was perfect for our stay in San Juan. We will be back!

I've had the opportunity to travel a lot, for both work and pleasure, and this place tops the list of best hotel experiences I've had. I never write reviews, but I wanted to let the team know how appreciative we are to find this place. I couldn't be more thankful to Luis, Hector, Dayanara, and the rest of the good people at El Colonial. They make you feel truly welcomed, as if you've been long time friends. From check in, to the lovely rooms, the stylish rooftop, the incredible lobby bar, the parking garage guidance, the local recos, all the way through to cracking jokes at check out, this team and place was thoroughly good to us and made our first trip to Puerto Rico easy and memorable. Always available, friendly staff - and that does not begin to describe how good they are. I hope you find this place and get to experience it. It does not disappoint.

Great Boutique hotel 1 block from the beach. Towels and beach chairs available at hotel. Very nice courtyard and little corners in public areas to read or chill. Nice restaurant on property. Small plunge pool. Closed on Monday and Tuesday.

We loved the location and proximity to the beach, and the fact that they gave us beach chairs/towel/water to go to the beach. There are great restaurants in walking distance, too. Jessica was an *amazing* front desk agent, giving us recommendations for all kinds of things and helping with anything we needed! The other desk agents were also nice. Our room was spacious and beautiful, with nice light. I appreciated having enough mirrors, which you almost never get. We also utilized the chairs and outdoor shower around the plunge pool. We loved the style of the rooms/spaces!

Located in Ocean Park section of San Juan, Puerto Rico. Loved the courtyard where we could sit with family and relax with a beverage. Great place to sit in the shade and read. Room was clean and spacious (King deluxe). Easy walking distance to beach (2 blocks) and restaurants (Sabrina, Bebos, Kasalta, Lelas, Numbero Uno) and bars on Louiza street one block inland. They accommodated us with a taxi when asked even at 4:30 am. Jessica and Aracelis were WONDERFUL!! They were both helpful and VERY outgoing and friendly. Loved their level of enthusiasm to try and accommodate all of our needs. The welcome drink and coffee each morning were an added bonus. Recommendations for places to eat and where to go when asked were spot on. The beach chair and towel they provided and water for the beach is an added bonus when traveling. The pool is a "plunge" pool - 8 feet long by 4 feet deep - not for swimming but just cooling off - but not a problem since you are so close to the beach. They do have an outdoor shower in the courtyard/pool area to rinse off when returning from the beach before going to the room. LOVED our stay.

We really enjoyed our stay at the Tropica Beach Hotel. The property is very appealing, with a restaurant essentially in the middle of it and a nice courtyard with a plunge pool. To get to our room you wound through several sections of the property and wound up at the end of an outdoor corridor in your own little veranda area. The room was super clean and the bed was comfortable. The water pressure in the shower wasn't the greatest, but that may have been a temporary problem. We loved the location - the beautiful beach is about a block away, and in the other direction is one of the hottest areas of restaurants and clubs in San Juan, according to an article we saw. The hotel staff are great, especially Jessica, who is super friendly and energetic. In short, we really liked this hotel and I'm sure we'll be back if we return to San Juan.

Fantastic location a neighborhood block from a great beach! Rooms with windows quite nice, beds comfortable, not nearly as loud a street as in the more touristy part of Condado. This is a great area with a nice neighborhood feel and still quite a few good restaurants and bakeries nearby. The "pool" is not a pool though. Rather a small cold cube of water that even my small kids weren't interested in. Luckily we mainly wanted the beach! Great staff and good free coffee, too¡! I'll be back.

First off, this is now a Marriott property. Second, I’m glad I ignored the reviews. I was really expecting a terrible experience. We booked this at the last minute because we just wanted to go some place warm. Being the day before New Year’s Eve, it was hard to find flights and/or hotels to any Caribbean island, so we booked the first available and this was it. The hotel is very large with a small/medium size casino. For gamblers, there are live dealers as well as lots. It’s in a busy area with lots of hotels nearby, but you don’t get a resort feel at all since there’s no beach nearby. They have a nice size infinity pool and lounge area with bar. There was some construction going on in what looked like a hot tub or swim up pool area. No baby pool but there was a shallower end. The pool overlooks a T-Mobile complex with restaurants and a cinema. They had it set up for NYE and we had a fabulous view of the festivities below and the fireworks display. There’s a coffee shop and a few restaurants/bar. They offer a shuttle to beach and Old Sa Juan but it want running on schedule so we just uses Uber or taxis. Service was fine. All in all, a nice hotel if you’re looking for cleanliness, safety. Nothing fancy.

Pool Day Pass Review My husband and I visited on a day pass for the pool. Overall, it was a nice experience; however, with so many other options in Puerto Rico that also have beach access, we likely would only come back if we were staying at the hotel. The pool area has plenty of loungers, but is lacking in umbrellas. The direct sun for several hours can be brutal! Note: there are birds everywhere in the pool area. They are just waiting for someone to drop food. When I say everywhere - I mean like 40-50+ that are just walking and flying from lounger to lounger. They are fat birds, so they are eating well somewhere. Because of all the birds, it was hard to find a lounger that didn't have bird poop on it. The pool was nice. We ate some nachos - nothing to write home about, just something to tie us over.

The overall resort is nice; however, the mattress was too firm for my liking. Also there was a stinch as soon you get off the elevator. It was centrally located to major attractions and uber was very accessible and cost efficient. The Infiniti pool was amazing. For the number of guest in the pool they need a larger pool or another pool on the property. Also, the hot tub was not operable which was a bummer. They also have shuttle service which was great!

My husband and I stayed at the Sheraton Resort & Casino for 6 nights. We have amazing memories from our time there! The room was fairly spacious, view was good of the bay. Room was quiet at night. Pillows were not comfortable but that could just be a preference thing. Pool area was wonderful!!! Christian and Marbin were our bartenders and they were fabulous! By day two they knew who we were and would have our drinks waiting for us by the time we got up to the bar area! Plenty of shade and sun areas on the pool level. Concierge was very helpful when we needed them. We loved the free shuttle to Old San Juan and used that service occasionally. We used the Coffee shop a few times and the options were good. We didn’t like Choices restaurant. The food was over priced for the breakfast we got. My eggs were rubber, I asked for over medium eggs. I couldn’t even cut them! Our event was held on the second floor and we used many of the rooms there, it was beautiful and the food was amazing every day for our event. Staff at the entire resort was the best we have seen while traveling! If we ever get back to PR we will stay here again.

I had a great time at this hotel. I went with a group of friends and Yaniris and Eddie at the Front Desk were amazing with us! They kindly accommodate us to be on the same floor, and gave us a late check out since we had a late flight that day. The rooms are very comfortable, and the AC was so silent that I though it wasn't working (but it was!), what a pleasure to sleep without the noise of the AC. The pool is great, it has an amazing view and live music on Sunday. The food at the Pool bar was great. I would only say that they need more bellman staff. I think I only saw one per shift. The Front Desk team was very helpful with the luggage but that delays their own tasks. Happy to come back!

Thanks Norma, Sandra and Genesis for your hospitality. Thanks Genesis for bring me options for my late check in and pass the information to another staff members. Thanks Sandra for remember my name and take time to explain to me all the benefits, and Norma thanks for the checkout experience. The room is like an apartment, the pool is great for relaxation, the gym and game area is great.

Was very impressed by layout, amenities, comfort, cleanliness, delicious and generous breakfast spread, friendly and responsive staff, etc. I didn't use them for this short trip there seemed to be a really good pool and game area. Seems like it would work as well for families as for business travelers.

Excellent room with desk. Beautiful and comfortable bathroom. Peaceful pool. The breakfast is delicious. The excellent location near restaurants, T-Mobile District and Coca Cola Music Hall.

Clean, modern, outdoor area and pool area was beautiful. They upgraded our room to a suite , shuttle service was great, the staff were so nice and accommodating

breakfast was great, having access to take away containers was a plus. the pool staying open late at night was great. very well kept environment and clean surroundings. staff was very friendly and helpful giving us information on the area and where are the best places to visit. would definitely go and stay there again

I really like this hotel. I was in room 305. Take note there isn't any elevators but only 4 floors..if that's deciding factor for you. My room was great for me as a solo traveler. Staff were really nice even though I didn't personally have much interaction with them but when I happened to walk by they were chatting pleasantly with guest. There's a food truck lot down the street with a wide variety of food and drinks and other food available (subway, Domino's, etc). Lots of stuff in walking distance even the La Placita hot spot...a 20 minute walk. No fridge or coffee maker, which wasn't a big deal to me; not sure if they're in the bigger rooms but just an fyi. There is a rooftop area and gym equipment for those who want it, as well as an ice maker...just the right size. Don't go trying to fill up your Yetti fishing cooler. There is complimentary coffee and tea in the lobby and you can buy a few last minute items like phone chargers, beach towels rentals, etc.But there is a pharmacy about a block down the road. Lots of stuff you can walk to if you don't mind getting your steps in but of course you can Uber everywhere. I would definitely stay here again, would definitely recommend for the solo traveler or those wanting to avoid the big chains and having to pay resort fees.

It is very easy to access the front door and your room, since the staff gives you a pin code and pin room number to enter if they are not at the front desk. The room we stayed in had a very cozy and comfortable queen bed. The room has all the space you need to hang your outfits and a drawer storage to put clothes and other personal items. There is A/C in the room. There is also a smart TV where you can stream on all your favourite apps. Staff is always available if you need assistance; they are very considerate. They provide you with more pillows, sheets or towels if you need them. They also have hair dryers and steam irons. The bathroom was impecable! Very clean and it gives you that minimalist like style. There is hot water to take showers. Rooms are close to eachother, but the rooms are pretty much sound proof, as we don’t have any complain for loud noises. There are nearby brunch places to eat. This hotel provided us with an amazing experience. I’ll definitely come back for another stay!

We truly enjoyed our stay at the Looking Glass Hotel. We spent six nights at this hotel, and wished we could have stayed longer.The staff were exceptional, as well as kind, and knowledgeable, and guide us every step of the way during our stay. Check in, and out, was so good, and smooth. Common areas, rooms, were sparkling clean.The staff's recommendations for restaurants, tours, attractions, and shopping areas, was very helpful as this was our first time visiting San Juan, Purto Rico. My family and I felt super safe, and comfortable. From the hotel, we were close to a 24 hour supermarket that carry various groceries, toiletries, hot foods, souvenirs, etc. Another pro is the hotel's location. This hotel is just ten minutes away from San Juan airport, which makes our vacation even better, without having to encounter long travel to and from the airport. Overall, I would encourage you to just book this hotel if you need comfort, cleanliness, and safety. We will definitely book again!

This hotel is brand new, so furnishings are up to date and not at all worn. The staff is just amazing! When problems cropped up (As the do in a hotel opened only one week prior) the staff all went above and beyond to fix any problem in any way they could. Also, the location is fantastic. One of the best breakfast places I have ever been to is right downstairs. Another well know coffee shop a block away. You can walk to La Placita. (But will want to Uber back...) And any other location was an inexpensive Uber ride, generally. It is also in a very classic building with all the classic looks you might expect. In the update, they kept many of the classic things, only updating where needed, like bathroom finishings, which are top notch. There is also a rooftop deck they are still working on that will be a nice place to relax.

This place was a great option especially for the price. There are a lot of places that are much more expensive and are poorly kept. We loved the style of the place, and they are still working on construction to improve certain areas, which was great to see. The location is not too bad as you can walk to places but not as convenient for tourists as other areas like Condado or old town but easy for Ubering & close to airport. If you're just looking for a good place to sleep, this is definitely a great option & you're supporting local. However, if you're looking for a more upgraded hotel with things like a hair dryer, fridge/microwave, toothpaste, closet, etc., this might not be the place for you but this could change in the future as the place builds out more. Overall, it was perfect for what we needed :)

We loved everything from the front entrance to the spacious room. The resort was clean and modern. I loved the bright, airy entrance, and the pools were fantastic. The small pool for children was ingenious because they could play in the sand and walk straight into the pool... somehow, it never looked sandy! Service was fantastic at the bar, restaurants, and even on the beach. The resort was in the perfect location, plenty of things to do and eat within walking distance.

I had concerns after reading the property was under renovation but I am not sure what phase they are currently in. My room and stay was not affected by renovations. Stayed in a two queen oceanfront. Room was spacious and although it’s not a balcony, the window opens with a small area to step out to see the beaches which was nice. If you prefer a sit outside balcony I think it’s only for king bed rooms. There were plenty of restaurants and a Walgreens within walking distance. The hotel food was pricey so it was nice to have other options for dining. The beach was really nice, the beach staff is very attentive. I was worried after reading the ocean is not swimmable but it’s fine to go in and get wet while out sunbathing. The waves are big enough that you only need to be in about 3-4 feet to get wet. If you prefer a still shallow ocean this may not be the best fit. The pools and hot tubs were nice and the grounds around the pools were well kept. Plenty of little spots to sit and read or relax outside in a garden atmosphere around the inner pools. Housekeeping did ok with providing towels and water on days we did not want to be disturbed. The AC was loud and seemed to keep running, shut off for a few minutes then came back on again. We opened the window and the ocean breeze was better than having the AC running. It was during Christmas so the property was decorated very nice. Only complaint was a private party on the roof that had really loud music until 1am. I would stay again.

I loved the room I was in . White clean beautiful design . Wall closet , safe , fridge, espresso machine. Open window doors for a full ocean view. Clean sand beach and pool area . No smell of vapes or cigarettes, mold or urine. No biting bugs or insects. Casino was a good activity on rainy nights. Liked the key wrist band to open doors. Live bands on Sunday had the house dancing. Everyone was so helpful and courteous. I would definitely recommend this hotel as it was referred to me. Great location and amenities. Wish there were more at hotel games and pool activities to get first to mingle. We had an early check in from an early flight arrival. We ended up falling asleep on the deck chairs lounges. Wish they could’ve put us in a temp room to nap and shower until the room was ready. basically spent the day waiting around tired and then they forgot to call us when the room was ready over an hour until I went back to the desk to nag them. Traveling with a teenager so it made it uncomfortable. Thank you to the valet and front desk for locating my bags that were left behind in the taxi. Amazingly the taxi man returned it all the way back to the airport. Great job guys. Very honest and professional. My daughter thanks you tremendously so her vacation didn’t end on a bad note. Thank you to the concierge man for finding me tours and activities after being told they were all booked up. Of course only the most expensive ones were available. Tours wellorganizedwith transportation

I love San Juan. I used to live here. The resort is a perfect getaway inside the city. You can vacation at the resort alone or go out and do stuff. I love swimming. The pools are beautiful. The beach area is great. And excellent beach service with chairs and umbrellas. I loved it here and want to come back. Food options were also very good. We ate at the café and the poolside restaurant and had breakfast in the Loft.

3 pools and two hot tubs. 3 mins walk to the beach Great staff. Have shows on weekends by the pool. Have a casino. The vibe in the hotel was great Definitely will come back to this hotel .

The Condado Vanderbilt is a luxury hotel with Spanish charm and impeccable service. The food is excellent and the amenities and location spot on. Gorgeous clean pools and gym, with a beautiful ocean view. Rooms are large and well appointed. Comfy beds. The experience depends on the nature of your trip. Adults and couples will love the stress free vibe. However, this place is not the best for kids. The only pool open to kids is the main one, the others are small plunge pools marked for adults only. The nearby public beach has heavy, heavy surf. While we were there, there was a strong undertow; there are no lifeguards and it is posted as “dangerous for swimming.” We waded, but I would not let my teens swim. There is no game room with foosball or billiards, which would be nice for the younger crew. No volleyball net in the pool. It is just not that kind of place. Which is fine, but know before you go. For me it felt slightly too formal to really unwind, but through no fault of the staff who were so nice and accommodating all the time I started to feel sorry for them!

Stayed for a week and were extremely happy with the hotel. It is gorgeous, clean, and the staff are wonderful. It was a once-in-a-lifetime quality vacation, and the price wasn’t unreasonable for the fantastic stay we had. The hotel is like being on a movie set. It’s that beautiful. It’s also a destination spot for the young, wealthy and model-esque crowd on weekend happy hours and nights, so make sure you bring some upscale wardrobe choices if you stay here. It also caters mostly to adults-we didn’t see pool noodles or play areas here. The downsides were few: there is no beach to speak of (but there are 4 pools), there was only one hook in the bathroom of our room to hang wet towels on, the only in-room mirrors with enough light to see yourself in were in the bathroom, and the hotel dining and bar options were extremely expensive compared to offsite choices (although they were excellent). The upsides of this hotel offset some of those complaints: the room was quiet, spacious and well-stocked with towels and snacks; the location was within steps of dozens of great restaurants, bars and lagoon activities; and we didn’t have trouble getting deck chairs by the pools every day (thank you to Morgan who set us up several times). There is also a small convenience store onsite for necessities, and a shop for clothing/souvenirs offers higher-priced but beautiful items for purchase. We would happily stay here again. It made our vacation memorable, trouble-free and luxurious.

Went to PR for the Bad Bunny concert and stayed at this beautiful hotel in Condado. I love this hotel. I stayed in room 454 and I literally did not want to leave. I will definitely stay again when I return to PR. The hotel is beautiful and elegant. Located right on the beach I had a spectacular view of the ocean from my room. The room was large, well appointed and had everything I needed. The bed was comfortable and the windows were sound proof which provided for a good night’s sleep. The bathroom was large and updated. It had a tub that had a window overlooking the ocean. The room was spectacular. The minibar and fridge were well stocked and the safe was easy to use and attached to the cabinet which I appreciated. The pool area was pretty overlooking the ocean and the heated infinity pool was great. The adult side was my favorite section. It was well designed with lounge chairs in a pool while overlooking the ocean and had a hot tub. The nearby roosters were a nice reminder that we were in PR! I went to the spa and my Bamboo massage was amazing. Jason was knowledgeable and did a great job. Shout out to Damina at the spa she was sweet and helpful. I have nothing bad to say about this hotel and would encourage anyone thinking of coming to PR to stay here. Loved it!

We came for July 4th weekend to celebrate a friend’s 50th, and we booked the CV a little late and with very few expectations. But we honestly had the best experience. First, the staff. Literally everyone we engaged with was fantastic- front desk, bellhop, pool waiters, restaurant servers, bartenders, concierge, pool valets, cleaners, everyone. The property is elegant and has beautiful art throughout. The adult pool was great, the chaise loungers comfy. I Food wa delicious. Room was clean, well appointed, comfortable and had stunning views. Can’t say enough about how well treated we felt. Thanks to everyone at Condado Vanderbilt!

Great hotel with wonderful staff and areas around hotel. The pool can be a bit more cleaner and colder, there was warm water in the pool and daily and it didn’t seem dirty but was never clear. Access to the beach and the adult pool area was great to have. Staff was very attentive and helpful. I would love to return to this hotel and would recommend it.

Great location and then pool Pirates for kids is awesome. The pool bar needs more employees, Francisco was great, customer service oriented and always happy. Thanks Francisco for your service. For management, needs to hire more Pool bar resources.

Great service. Amazing pool for the kids and great customer service. We loved that is pet friendly and the complimentary breakfast is great. We will definitely visit more often specially because of the pool area. The bartender from the pool made our stay one not to forget.

Everything. The room was very clean and modern. It looked very new. The breakfast was very good and with variety of food. The pool was excellent, except it was too cold. It should have a heater in the pool.

Location near the airport and convention center, shuttle to different points of san juan for free, parking, clean, buffet breakfast, spacious room , towell sets for 4 prepared, room for disabled in ground floor, pool, pool towells and gym

Pool and the pool waitress/bartender were fabulous!!!!! She was working very very hard to accommodate everyone!!! The check in staff was very helpful and friendly. Clean and well maintained property!!!

Location: Beyond excellent - right by the convention center and in the same building as the T-Mobile Entertainment District... Metro Casino, probably the best casino for miles, right around the corner. Easy access to El Escambron Beach and Old San Juan/Condado district. Lots of food options within steps. Staff: Friendly and efficient staff. The WXYZ and Splash Bar area get the gold star for team work. Check in was a little disappointing, the old early arrival, we will call you but you don't get a call either way routine. Rooms- clean, A/C worked properly. Ask for a room facing the Convention Center as the other side faces T-Mobile District which always has loud music and crowds. Rooms are starting to show their age...but standards Aloft room is the norm here. Pool - 3rd floor outdoor pool not standard hotel size, but adequate. Great views. Gym - above average, free weights a huge plus... water dispenser. Resort Fee - The rooms aren't exactly cheap here and even though the additional $35 destination fee per room (payable at check-in) is an incredible bargain given the amenities and conveniences offered, I think it should be optional rather than mandatory. When you pay top dollar for a room and extra fee is just a nuisance. Worse, it may make you consider a different hotel next time.

Amazing stay. The Hotel is well maintained and beautiful. Rooms were clean and neat. The pool is on the small side but it very nice on the roof top and the sunset was just perfect. We walked next door to Distrito T- Mobile had a nice dinner. We had no noise issues and our room overlooked Distrito T- Mobile. The Staff were all amazing. Shout out to Kenneth and Julie who checked me in and checked me out, so sweet and informative. Will definitely sty here again.

My cousin and I stayed here through Vibee’s signature package. The hotel smelled a little damp in the hallways where the rooms were, but otherwise it was clean! There is a small pool available to use on the third floor, otherwise there’s many beaches nearby. The biggest pros of this hotel is the location and price point! Right en el Districto, near lots of beaches, close to the Placita, etc.

The staff service is wonderful. The room is comfortable and funny. The pool is great, but the bar is closed.The lobby bar is fantastic. Food and drinks was delicious (local rice and heroes). The hotel is near to other bar and restaurant. The location is good.

Beautiful hotel, great amenities, close to food and entertainment. Staff were very friendly and accommodating. Would come back and stay the next time I come to Puerto Rico without hesitation. The pool was wonderful and the food was also great!

Amazing location in unique accommodations. We made great use of the rooftop plunge pool each day to cool off, morning coffee on the veranda overlooking the plaza was the perfect way to start each day!

Hotel is a bit dated but in a great location. Pool isn't really a pool but more of a "plunge pool" - to me this was fine and it was quiet before 12 each day. Later in day you might feel you were sharing a bathtub with a lot of strangers. Hot tub was nice and good view from roof deck (some umbrellas for shade). Wine/cheese happy hour was great, and hostess was quick and polite. Didn't eat at hotel so I can't comment. Did get drinks - one bartender would bring drinks to rooftop; other one didn't offer (overall service is hit or miss but leans toward quite positive). Bottled water available at all times and there was coffee available all morning at no cost. Great location and staff were great at making dinner reservations. Third time staying there. Beds comfortable - balcony isn't a balcony and bathroom amenities quite limited.

El Convento is in a great location and is a fabulous historical building. The staff are friendly, and the manager's wine-cheese happy hour is appreciated. I also liked the plunge pool and hot tub on the roof. I had two problems during my stay that are worrying with such an exclusive property. One, I arrived by myself in a rental car, and it was my first visit to old San Juan. I could not find a place to leave my car while checking in, so I double parked. When I asked about parking, the staff gave me a list of parking lots and said, "Use your GPS. Good luck." GPS for a solo, first-time visitor was not successful, with narrow streets, closed streets, and insufficient street signs. I went in circles for 1/2 hour. The staff could improve this by offering both (1) a short-term parking spot on Calle d. Cristo and (2) valet parking services for guests who are unfamiliar with the streets around the hotel. Two, I ordered tuna tartare from the hotel's restaurant, and it was inedible, consisting of little bits of tuna in an old runny avocado mayo sauce, with chips. This dish should be either improved or removed. I washed the bad taste away with a Medalla light, which was cold and refreshing. So that was a way to make things all right in the end. It's a great beer. I would stay again at El Convento, overall, now that I am wiser about parking and eating.

The property is a heritage building restored to perfection. The location is excellent, in the middle of old San Juan. The restaurant was excellent. There is smallish rooftop pool with a separate Jacuzzi. The pool side serves free coffee and hot water in the mornings and wine and cheese in the afternoons. The property itself is gorgeous and restored to perfection. Would love to come back and stay again.

Room a bit small for price point. Also a little rough around the edges. It’s an old historic building so needs some attention. Pool was not really a pool.

We stayed in the corner king sized room. The room was great. The beautiful bathroom was a little small, you cant get dressed in there. We had the most amazing day poolside. The pool was super clean and no chlorine smell at all. The bed was glorious, no waking up with a headache from a bad mattress. (I am 260 lbs) The front desk people were all polite, smiley and super helpful. There is a sitting area at the front of the hotel with romantic lighting at night and it has the adorable singing of the coqui frog. The lobby and hallway are super cold if you need to escape the heat. The restaurant, omg, the food is great. The buffet is ok but pricey. Order your breakfast instead and get the best friggin breakfast ever made fresh. The entres sound impressive but arent. The food that you can order poolside IS WORTH IT. Omg so yummy. This place was away from the busy traffic but close enough to so many fun places. They have a golf cart that brings you to the beach. I hate beaches but loved this one, just have to buy sunscreen. The gift shop is just ok, not a lot of stuff like some stores nearby BUT its better quality. Upon arriving home we discovered that all the cheaper hoodies we bought at the souvenir shops were Walmart hoodies that somebody home embroidered with a sewing machine. We are both non-smokers and encountered no cigarette stink in the whole hotel. We were so happy with this place.

Where so many things went wrong in the last three days, Double Tree did not. The staff were incredibly sweet, understanding, and accommodating. I want to give a shout out to William and Daiman, as well as the gentlemen that handled all of the beach chairs and umbrellas. I was always greeted with positivity and they had our backs with bikes, shuttles, and taxis. Upon checkout, staff accommodated us by holding onto our luggage until we were ready for our check out later that day. The pool was a pleasant surprise. Ping pong, a pool table, and a gym as well. Washer dryer available. Let’s not forget the cookies. Lastly, everything you would need is within minutes. Thank you to the Hilton, it’s worth staying here again.

The property was very clean with a great view of the pool. We loved the terrace that opened out from our room so we could just walk out to the pool. The included breakfast was very good and included a good variety of items.

My room was quite spacious and very nice pool and amenities specially small forest near pool. Parking is extra not included in stay (25$ for 24 hours)

My son and I had a great time staying here! We used the beach shuttle 3 times, thank you so much Jaison, James, William, and Joshua. Pablo is an awesome bartender and the food in the cafe is actually really good and reasonably priced . I find it’s always great to tip the valet and all the service industry as best you can , they work hard and it really makes the trip even better. Bring lots of 5’s and 1’s! The pool area is clean and we loved the ping pong table! I did laundry on my last night with quarters and it was so nice! We went to the grocery store across the street and it was so helpful. We had the room with the queen bed and Murphy bed which suited us perfectly , I would still only recommend it for two people three max because the room is small when the bed is down . My only suggestion is some better insulation with the rooms with connecting doors. I was with my young son and a couple was next to us, so at times I had to turn the tv up , but we couldn’t hear anything at all from the other side without the door. Thank you for a lovely stay ! We will be back !

I like hotels with swimming pools. This was my last option from booking.com.

The lobby, the rooms, the amenities were cozy & beautiful like we booked a home instead of a hotel! I loved that! They have an entire kitchen in the second part to the lobby for guests use. There are even appliances such as a microwave, toaster, blender, full fridge, (though the rooms also have fridges), etc. & fully stocked, very clean dishes for the guests use! The rooms & bathrooms were incredibly cute & clean, beds extra comfy, and the tv had streaming apps like Netflix, Hulu, Disney+, Roku so you could watch on any of those apps! Love that too! The staff were some of the nicest people we’ve ever met. They helped us with anything we needed with a smile and were always very informative. The location was the BEST as it was in the HEART of San Juan and was walking distance to so many (great tasting) restaurants, bars, shops, beautiful sights such as El Morro, etc. AND it’s very affordable for the location! Despite it being in the city, the street it is located on is very quiet at night, no cars or people being loud and disruptive. There is a code that only guests get access to in order to enter the lobby which made us feel extra safe at night and in the evenings. The area feels very safe but then again that may just be San Juan as a whole. We never felt afraid or threatened by anyone, locals or guests, even while walking around late at night in all of San Juan.

Liked · location was outstanding. It was a pleasure to walk in Old San Juan and be able to go back the hotel without a car ride. The rooms are comfortable and the building is unique and fun. They have a public kitchen area with a refrigerator, cold water, coffee in the morning, and other items to allow you to save some money. Note: there are several different sizes of rooms. For this evening, we stayed in #13 and it was HUGE with high ceilings, a kitchen, an upstairs room and a second bathroom. Room #10 is even larger with a dining room though we never stayed in it. Our first stay in San Juan, we were in room #9 which was a standard hotel room with two beds and bathroom. It is definitely asking for rooms 10, 12, or 13 for your stay and not just take the room they assign you.

location was outstanding. It was a pleasure to walk in Old San Juan and be able to go back the hotel without a car ride. The rooms are comfortable and the building is unique and fun. They have a public kitchen area with a refrigerator, cold water, coffee in the morning, and other items to allow you to save some money. Note: there are several different sizes of rooms. For this evening, we stayed in #13 and it was HUGE with high ceilings, a kitchen, an upstairs room and a second bathroom. Room #10 is even larger with a dining room though we never stayed in it. Our first stay in San Juan, we were in room #9 which was a standard hotel room with two beds and bathroom. It is definitely asking for rooms 10, 12, or 13 for your stay and not just take the room they assign you.

I'm very happy I found Fortaleza Guest House! My top priority in hotels is a clean room, and our room was spotless. The property is old but we'll maintained & clean. The style fits perfectly with Old San Juan. There's a sitting area with a kitchen that's shared by all guests. The kitchen is fully set up including coffee, tea, an instant pot, toaster, microwave, dishes, glasses, silverware, and more. I would stay here again & highly recommend Fortaleza Suites if you're looking for a quaint, special place in Old San Juan!

We stayed with Margie twice , pre and post our recent cruise out of San Juan This lovely little B&B was a fabulous find, located in a residential area close to bars and restaurants and 1 block from the beach! It was so good I almost didn't want to write the review as I want it to be available for whenever we visit!!!!!! Margie and staff are all lovely and very accommodating. Arrival instructions were easy to follow Rooms were clean, and beds were very comfortable, during our 2 stays we had rooms 1, 2 and 4, each was slightly different but had all you needed. Usb charging points in bedside lamps was a bonus and something we haven't even had in some high end hotels!! Breakfast was way more than what was expected, selection of cereals, fruits, juices, hot items and toast. Tea and coffee were always available along with iced water. Having beach chairs available to use, along with other items, was a great bonus for us! This will definitely be our go to place to stay every time we are in San Juan!

I just love the house in general it’s so chill and relaxing it was just me and my wife and we had the whole place to ourselves so the house was pretty quiet. The casa is literally walking distance to the beach she has beach chairs, towels, snorkeling gear, umbrellas, sand toys and more. It’s also in the Condado area so we got some electric scooters and road through the food district of Condado. The area is safe you see people out for a jog around town on the daily this a great place if you’re looking to stay in San Juan. Most hotels in Puerto Rico don’t serve breakfast or even have the best reviews this B&B is the place to go. Breakfasts was great, if your a snacker like me you can walk to the nearby convenience store and grab a few snacks ( the walk there looks sketchy at night so be careful of your surroundings) even though it’s safe area always watch your surroundings

Absolutely everything about Casa Isabel was exceptional! The very positive remarks of previous guests and the high marks on booking sites are right on target! The location is perfect for going to the beach or to Old San Juan, walking to amazing museums, restaurants, grocery store (SuperMax is 24/7 and enormous), and simply enjoying the neighborhood. And, just a short ride to/from the airport. The owner, Margie, is delightful and the staff are very friendly. Lovely to start each morning in the breakfast area with a cup of coffee or tea and a variety of delicious options - waffles, eggs, potatoes, sausage, toast, muffins, cereal, juices and fresh fruit! The living room and the "beach" room are both comfortable. Grab a beach chair and off you go just down the block to a wide, uncrowded, clean beach. Watching and listening to the waves will de-stress you in moments! Looking forward to returning next year! Thanks Margie for a super vacation!

Perfect location in a quiet safe residential area of the Condado, 2 blocks from the beach. 1 block from a major thoroughfare with restaurants, pubs and nightclubs. A 15 min walk to The Museo de Arte de Puerto Rico & 25min walk from the Centro de Bellas Artes (SJ's Lincoln Centerish complex). Margie, the owner, runs a well-oiled ship. Great staff prepares the daily breakfasts and do the housekeeping. The breakfasts are varied in choice of hot and continental selections. The B&b is equipped with all possible amenities & seems to have anticipated every need. Towels for the beach, collapsible portable chaise longes, sun hats, sunscreen. Etc. Ubers service the area conveniently. A short 30min ride into Old San Juan and all its charms. 30 min ride to the Airport. I loves the secure coded access to the facility and that building's architecture speaks of early 1930s elite digs. I'll stay here again for my next visit

Our hostess Margie was very welcoming. You can tell she really tries to make her guests comfortable. Breakfast always included eggs, potatoes, toast, cereal, fruit, etc., and lasted until at least 10:30, which we appreciated!. Quiet location on residential street, but close to lots of restaurants and the beach. The area felt very safe. Also near three different public bus routes into Viejo San Juan (check Google maps for a (very) approximate schedule). We often had to wait a bit for the bus, but we didn't mind because the fare was totally free right now, possibly through September. Once the bus arrived, the ride only took about 20 minutes. There was also a large supermarket about a 5 minute walk away, where we picked up packaged salads for the plane trip home. The room had a microwave and mini-fridge, as well as plates for those who might want to eat in.

The room was clean and beautiful, the staff was friendly. The pool and pool bar/restaurant were very nice! Great location! Close to all the bars and restaurants and convenience stores. Just booked another stay. I am very loyal to the Marriott brand, and this hotel didn’t disappoint!

The King sized bed was super comfortable! The room (826) was spacious and we never felt cramped. The water pressure and temperature in the shower was fantastic. There's a small balcony to chill out on. Although it's not waterfront, you can see the beach from it. The pool/rooftop area was nice to chill out on. The bar at the pool was convenient. The location is great in Condado. Ubers were easy to use and the area was safe for walking. There's plenty of restaurants/bars within walking distance of the hotel. The beach is a few blocks away so we walked there a few times.

If I could give this hotel a million stars?? I WOULD!! I had an exceptional stay. The entire staff was so friendly and helpful, my room was clean and spacious and the balcony was the icing on the cake. Housekeeping was efficient; my room was kept tidy and fresh. The business center was convenient when I needed to print out documents or just get things done. When I didn’t feel like going to the beach, I would go to the pool and it was always kept tidy. They truly went the extra mile by decorating my room for my birthday. That was such a pleasant surprise! Thank you AC Hotel for the wonderful, memorable stay! I will be returning.

The restaurant downstairs was to die for. It was a speakeasy style restaurant that was so good we ate there twice. The first night we landed kind of late so we decided to just eat at the hotel. It was so mind blowing we went back the second night. Hotel staff was very kind and transparent. We had a $42 daily credit that wasn’t able to be used for breakfast which kind of sucked cause we were out exploring most of the day and at night it was too late to use but we still managed to use it at the pool which was also amazing. Highly recommend!

The check in was flawless, excellent service and my wife's status as a member was acknowledged, very cool. I was taken aback by the $45 resort fee, until it was explained you get $40 bar credit, very cool you usually get nothing for a resort fee. What I did not get was you could only us3 $40 at the bar and other $5 at snack station in lobby, weird. Room was nice but strange the bathroom was toilet and shower with a sink in the main room, again weird. Overall, it was an excellent stay, bar staff and pool bar staff very friendly.

This is my favorite spot in San Juan. I call it a zen retreat. Every room is different. With outdoor indoor living. Showers and tubs outdoors with room with patios. Inside the rooms are individually decorated and charming. The staff is incredible and Jacob will take good care of you as will all the staff. Just recently a plunge pool was added and a renovation has taken the space up a notch. The beach is a three minute walk away as are a variety of food options and even Walgreens. The street and neighborhood is in Ocean Park a gated community surrounded by picturesque homes. There’s vegan food prepared on premises. I can’t say enough about Dreamcatcher. I have been 4 times now and look forward to the next time I visit my favorite vibe in San Juan

Unique hotel with a wellness , new age vibe. Beautiful courtyard area to hang out in . We had room 99 ; off the courtyard ;large room with a comfortable king bed and a small private outdoor area. The room was decorated in vibrant colors. There was no TV in the room, not a problem for us. The breakfast / brunch offers vegan and vegetarian food and was delicious . We had no problem finding street parking . It’s in a residential neighborhood that is gated , all but one gate closes after 6 pm . The beach is one block away and they offer beach chairs for guests . The staff were friendly and helpful . All areas were quite clean . It was advertised as having a pool , but it’s not a pool, it’s a large concrete tank with no filtration system tucked away in a corner; not very inviting.

My partner and I just got back from a lovely stay at Dreamcatcher and I'm already missing the lush greenery and gorgeous rooms. They're currently renovating some of the rooms and communal spaces at this hotel, which didn't really impact our stay, but I imagine will be even better once they're finished. 10/10 would recommend to anyone thinking of staying here or at any of the DW properties! What we loved: - The personal touches and attention to detail - Perfect balance of comfort/nature, luxury/personality, privacy/community - Unpretentious but clear communication and hospitality - Super clean but not sterile like other hotels - Extremely close to the beach. I'm talking 2 blocks! And they lend you beach chairs and towels - The constant scent of incense and nighttime coquis...need I say more? - A truly inclusive feel Room for improvement: - For the rooms with outdoor bathrooms and outdoor communal areas, maybe something to keep the mosquitoes away - A pair of slippers would've really elevated the experience — especially since our room involved walking inside/outside constantly and we didn't want to track any dirt or water - Maybe I missed this in the communications, but making it more clear that the hotel is situated in a gated community. It's a great perk, but makes entering by car after hours slightly more complicated Honestly thinking of planning my next trip to PR just so I can stay at this hotel again. Thanks DW and Edgardo for a great stay!

Very beautiful and lush boutique hotel. Open air concept for the majority of the grounds, bed was in an enclosed room with AC that kept it very cool for some relief if you get sun drained but large windows to still feel like you are outdoors. Romantic Suite had 2 showers and a large concrete soaking tub, while large and deep- it could use an amenity like a small bath pillow to give some comfort. No complaints whatsoever with our stay, I am not vegan but their kitchen made me reconsider becoming one, great food and a daily selection of snacks and small bites available that are prepared fresh each morning at a reasonable cost. Service was 9/10, I would say my only note was housekeeping only visited our room once on the first evening over a 3 night stay, but every common area of the hotel was extremely well maintained and the cleanliness upon arrival was 10/10 so not necessarily required to have daily visits, just a personal preference. Area is in a gated neighborhood with security guards, very walkable, beach is a 3 min walk and towels/beach chairs are provided by the hotel. Shout out to Miguel who had a great touch of warmth and kindness with each interaction. Absolutely would stay again upon return to San Juan, eclectic and very aesthetically pleasing place to visit.

I had a wonderful idyllic stay at dream catcher and I can’t wait to return. Went for my 21st birthday solo and the staff was very welcoming and accommodating. Close to beach tho it’s probably not a beach you’d want to swim in cause the waves are rough but relaxing to walk along or sit at. A lot of good restaurants and bars within walking distance and most Ubers to get around San Juan ran less then $15 at most generally $6-7. A lot of excursions will do hotel pick up close by. The common spaces are gorgeous, entrance is gorgeous, and the bathroom and room were so relaxing, well decorated, and clean. Just like all of PR the cats in the neighborhood are abundant and friendly and will sometimes sleep around the common spaces which was too cute. I really enjoyed that houskeeping used a different bedspread each time they changed the sheets. The only somewhat downfall to this property is that since it’s in a gated community, getting Ubers to the door can be somewhat challenging. But it’s not a long walk to meet drivers at the entrance gates or you’ll just have to be patient for them to come to you. Felt very safe and definitely rebooking soon.

We stayed here for 3 nights after a cruise and had a fabulous stay. Really appreciated the vouchers for meals, the kids loved the pool and hot tub, clean spacious room always made up daily for us, kind staff, was able to drop off luggage early after the cruise and also they kept it for us after checkout while we used the pool for the day. Location is fantastic for exploring old San Juan. Restaurant on property was very good, both dinner and the breakfast one on the main floor - coffee especially fantastic. No bad things to say about this place. Ice machines and water dispensers too!

The hotel porters were not only helpful. They provided gave excellent advice on transportation to the cruise ship and airport. They also assisted in ensuring our luggage weight met standards. The pool was relaxing except for another guests child was running and jumping in and out of the hot tub and pool.

The location is right across from one of the main cruise terminals. It is fun to watch all the activity when those big ships come into port. The rooftop pool and hot tub are great though they need to replenish the pool towels more often. There is a CVS a couple blocks after and a Walgreens in the same building and they sell alcohol and basic food, snack and drinks along with pharmacy items. They upgraded us from junior suite to full suite overlooking the port. Many restaurants and bars are located within a short walk.

I returned from the Hotel Rumbao a few weeks ago for a five night stay, after an incredible first visit in April. The Rumbao has now become my go-to hotel in San Juan. The central location of the hotel is a tremendous asset- easily walkable to all of the incredible restaurants, art, historical sites, and bars in Old San Juan. From the moment you check-in, the professionalism, warmth, and attention to detail from the staff is evident. Shout-Out to Sarah at the front desk for her kindness, assistance, and diligence. This stay, I dined at Kueros for both breakfast and lunches ( (highly recommend the Guava Ribs and Guava pancakes) and was especially impressed by the offerings and warm and stellar service. My junior suite was extremely spacious with an open-layout, with a very comfy bed, which made for restful nights. Definitely check-out the rooftop pool to relax and to take-in gorgeous views of the mountains. The staff of the Rumbao truly define the experience, and I cannot wait to return back for my next stay.

HIGHLY RECOMMEND. Perfect location to visit Old Town San Juan and then transition to or from a cruise. One cruise terminal is literally directly across the street. The Pan Am terminal is only 2 miles away. The hotel is a nice size with only 9 floors and has been newly renovated. I was upgraded to a mini suite which had a separate seating area. Room was newly appointed…TVs, lighting, furniture, bathroom, etc. US TV channels. Restaurant was good for breakfast. Did not have dinner onsite. Service was on point. The work out area had all new equipment… weight machines, free weights, treadmills, etc. All VERY clean. Water station in workout room. Small pool and hot tub on 9th floor was nice with a great view. Area was safe and clean. The hotel has a Walgreens attached on the 1st floor….very convenient with all cruise necessities to include beer, wine and liquor. I used Bonvoy points to book…reasonable point rate. All in all, an excellent value.