Hotels with Swim-up Rooms in Tenerife

Lovely quiet luxury hotel, staff were amazing, rooms are fantastic and the river pool is very different and is nice to swim up.

We loved the hotel, very nice design, decoration, but the most the vegetation, we felt like in Bali. The villa with the private pool was nice (event of our pool was very small, the villa is big, very confortable bed. Valet parking. Good breakfast.

Superb quality. Lovely little private garden with plunge pool and river access. Spacious accommodation. Great rooftop pool bar and restaurant. Fabulous breakfast

Loved it all! Nancy took excellent care of us at breakfast! The top floor restaurant is amazing! We had a villa with private pool which connects with the river - absolutely brilliant!!! We will return!

Absolute luxury! Amazing service, friendly staff who can’t do enough for you. Beautiful, large villas, heated private pool and one of the most comfortable beds I’ve ever slept in.

Beautiful hotel with a relaxing atmosphere and amazing staff. The main pool and rooftop infinity pool areas were spotless and there was always plenty of sunbeds. The food available around the pool was excellent and very fairly priced. Our bedroom was really comfortable and had everything we wanted. Special mention to Bianca on reception who always went that extra mile, Fernando in the pool bar who was amazing and Silvana who gave me an excellent massage in the wellness centre.

Went for a bit of winter sun. Had a great stay. Hotel was lovely. Loved lounging by the pool as the UK had a cold snap. Pool bars sometimes struggled to keep up when it was busy but we were so chilled it was rarely an issue. Breakfast buffet was very good. The spa was pricey so didn’t experience that. Daily activities were a bit of fun but wouldn’t say they made the stay. Location was good in that we could walk down to the coast and the local shops, etc but I’d advise hiring a car if you’re looking for more than just lounging by the pool. Taxis could be a bit hit and miss. You can only pre book if it’s to the airport. Any other trip is just on demand so at busy times you might be in for a wait.

After a warm welcome, we really felt at home right away. We liked the efforts made to preserve nature and the environmental approach of the hotel. Spacious bedroom with large and very comfortable beds. Two heated swimming pools very well equipped. The entire hotel team is very kind and friendly, everything is done with a smile and a personal approach. The food at the restaurant and the pool is tasty and prepared on site with local products. Special thanks go to Aurelio, Almudena, Goyo and Diego from the restaurant, Aron and Fran at the pool. Simona, the professional and energetic manager of the wellness center and the magic hands of Tzaïra who massaged all our tensions away. We will return for sure next year.

The friendliness and helpfulness of reception staff. The roof top bar and pool were a real treat. There were always plenty of beds round about the main pool and the cleanliness of the pool area was excellent.n

Both pool areas were great and especially liked the infinity pool on the top floor with stunning views. Really nice breakfast with lots of options, loved that it was until 11.30 so still had time to grab a coffee and a snack after morning gym. Free filtered water served around the resort was a nice bonus. Overall good food on lunch and dinner too. The room was spacious and we had side sea views and a good view of the pool. We did not enjoy our first room at all but the kind lady from the reception changed us to a different side of the hotel for a reasonable cleaning fee.

We had a disability room which was perfect. We upgraded to a private pool . Many parts of the hotel are disability friendly. The breakfast was no better than OK. The staff were excellent

the food and the spacious rooms were perfect. the infinity pool access as we bought the gold level package gave us access to a private area where we could spend quality time with our 6 month old baby on our first holiday with h.

We really love this hotel, having stayed twice in the gold level area with a swim up room. The pools are wonderful, having your own swim up pool is lovely. The buffets are really great with plenty of options even for someone with allergies and the onsite restaurant for lunch was also really great, with plenty of very tasty options. We love the location, just step out of the back gate and you're central to all the restaurants, shops, cafes and bars that you need. This is certainly our hotel of choice in Tenerife.

Our family enjoyed a week long stay in a Gold Swim up Room and had an absolutely wonderful time. The staff were brilliant - especially with our children - the food was delicious, the room was perfect and the location of the hotel was wonderful - feeling secluded while it was a stones throw from the beach with good access to the local town. I’d recommend the hotel to anyone looking for a getaway in Tenerife!

We have just returned home from 10 lovely nights here. This really is a beautiful hotel which is very calm and relaxing. Whilst there are families there they are families that have chosen a quite calming hotel. We only had B&B but the breakfast was fabulous and the staff lovely. The pools are a lovely temperature and there is always sun loungers at any time of day. My only thing I would suggest is that the smaller pool and spa pool are for adults only. The large pool and children’s pool is ample for families. The spa is worth a visit we enjoyed a very relaxing 2 hours in there. The bedrooms are lovely and spacious. Yes the bathroom is a bit odd but as a married couple it didn’t bother us. If you like to sit on your balcony this may not be the best place for you the balconies are very enclosed and when sat down you can’t see out unless in a glass fronted suit. The bed was firm but comfortable but I would say for 5* the pillows could do with replacing. The rooms are so quiet which was fabulous for someone who is very sensitive to nighttime noise. This really is a fab hotel and we wouldn’t think twice about returning if the price was right.

The hotel was beautiful. Amazing amenities and service, swim up room was nice. Brownies and champagne to celebrate my birthday was very thoughtful. Everything for an amazing stay was provided and the gym was a practical touch.

We had a swim up room which meant we had privacy while enjoying the pool, the rooms were very spacious and the beds were super comfortable. Mini fridge in the room stocked with snacks, soft drinks and beer. All the staff at this hotel were very friendly and very efficient, we never had to wait for a table at meal times and when we sat down at the bar we was always served straight away, amazing customer service.

Everything was 10/10. We arrived there and didn’t leave the hotel until we were going home. There were plenty of sun beds each morning and even if you went out late you had no worry getting them. There were 3 pools to chose from, we spent most of our time by the infinity pool as it was quieter than the others. There was a super friendly young bar man beside this pool from Argentina so shout out to him. We went as a couple but it would be perfect for families also. The app the hotel used was brilliant - lots of activities each day; we did some water activities (aqua aerobics and water bike, both done by Noellia she was great). The food was great, so much selection each day (in the buffet) - we went for the all inclusive option and there was very little that wasn’t included (nothing we asked for wasn’t included). We did try the Italian one evening but it wasn’t anything special, I would stick with the buffet but nice for a change. There was live music every evening up in the bar area and we were served my the fantastic Khalid each evening. The staffs customer service was amazing, all so friendly and helpful. On our last day our flight wasn’t until later in the evening and we were able to use a room for a curtesy shower and to change to get ready to head home. All of the cleaners had our rooms spotless each day and any encounters we had with staff they were always so nice.

We chose the Atlantic Sunset resort to celebrate an anniversary. We just wanted to relax, enjoy the sun and warmth, and eat good food. Mission accomplished! We chose the Privilege option in order to have access to a specialty restaurant and the rooftop infinity pool that overlooks the sea - and the choice was worth the extra cost. The check-in process as well as responding to our various questions were all handled in a relaxed, efficient, personable manner. Our room was a junior suite with lots of space and a generous balcony from which we enjoyed a sea and land view. While we favored the rooftop pool, there were a few other very nice pools as well. The so-called Privilege restaurant offered a lovely fine-dining menu, and the staff were terrific. There are mostly other hotels and apartment buildings in the immediate neighborhood, but there is some pleasant retail too, and a very nicely landscaped waterfront promenade. We were very happy with our stay because our goal was to relax in a nice resort.

Great staff and we really loved the pool areas. It was easy to go to the bar to grab a drink and snack and the infinity pool is just amazing! (Would be nice if there was a bar or something closer though). The rooms were really clean and big and just as I pictured them. And this is definitely a nice hotel to bring your kids to, as the area for them was perfect. And the plus was that, that the other pools were well isolated from the kids area so you weren't bothered at all! Me and my mom really enjoyed this stay and I think we would be back! With or without kids :D

Loved the room with a personal pool. The hotel and poolside is lovely and the staff were very friendly

The variety of food was great. Beautiful hotel. We stayed in a 2 bed villa with a private pool. It was beautiful and cleaned daily. There was toys left in the villa for the kids. Very family friendly, was nearly all families with children while we were there. We went all inclusive which brilliant.

Private pool, laid back vibe, beautiful gardens, impeccably maintained

apartman was fully equipped , kids room amazing- private pool great!!! team very helpful and happy it was one of the best in the last few years!

Everything the staff were so friendly and helpful, the hotel was so clean and the beds were so comfortable. the resort had everything like a supermarket, restaurant, spa , play areas for kids around the resort main pool activities and so much more! we stayed in a family villa with private pool with our 2 year old son which came with a baby gate and pool gate for safety would definitely recommend this resort and will definitely stay here again.

We had breakfast at both the Retreat premises (Mirador) and at the Citadel. Although the first had better views, I found the latter to be richer and more varied. The staff were super nice all over the premises. We did have a small issue regarding our booking and it took the Reception quite some time to address it, but it was all ok in the end. The hotel has a very interesting architecture, the cocktails we ordered at the main lounge were all very good, as well as the ones served by the pool. Dinner at Txoko was good, while nothing special. We liked both our rooms (one with a sea view) and another one @The Retreat. Both had a nice decor, super comfy beds, and a lot of space. Beware though, that at The Retreat, the lane of villas we were allocated to (the first lane, with Rooms starting 100...109) was facing a pool where there were families with babies and toddlers, which was ok for us because we don't mind children playing at the pool, and these ones were quite well behaved :). We love children and we are not bothered but if all quiet and peace is what you're after, you should keep this in mind and ask the Reception to book you in the next two rows of villas downwards, which were adult-only.

Cool design to the hotel with beautiful landscaping, patios and pools. Spacious room, large balcony with sea view. Comfortable bed. Great bathroom with separate shower and bathtub. Lots of storage space. Fabulous breakfast buffet. Swimming pools were uncrowded and heated to just the right temperature.

We had an exceptional stay at The Ritz-Carlton Tenerife, Abama. From the moment we arrived, the staff were warm, welcoming, and attentive to every detail. Our room was immaculate - clean, spacious, and thoughtfully designed for both comfort and convenience. We really enjoyed the hotel's fantastic amenities. The pools were beautifully maintained and perfect for relaxing, the gym had everything we needed for a good workout, and the restaurants offered a delicious variety of meals. One of the highlights for us was the beach - just a short walk from the hotel, it was the perfect place to unwind. What truly stood out was the outstanding service; every staff member we interacted with went above and beyond to ensure our stay was memorable. Breakfast each morning was excellent with plenty of options, and we appreciated the calm, comfortable atmosphere that allowed us to fully relax. Thank you to everyone at The Ritz-Carlton Tenerife, Abama for making our stay so enjoyable. We're already looking forward to coming back!

the resort is huge and the rooms are really nice and practical, there is a lot to do on site (beach, pool, restaurants, gym, spa, yoga…) but all the credit must go to the staff, they are extremely attentionate and always ready to help with a smile thank you to everyone, we’re already looking for a time to come back :)

Fantastic villa location right by the pool. Amazing staff who couldn’t do enough for us, service was incredible! In particular, Anastacia, Georgetta & Hector from tapas hour and Nicholas in the lobby bar, thanks to all of them for looking after us and making our stay so special!

Exceptional breakfast with lots of options. Private pool area with convenient bar area. Superb location at the heart of Las Americas

We loved this hotel, we upgraded to pool room over looking Mediterranean hotel. I did water aerobics in our pool to theirs aqua areobics each day! We also had sea view. The maids came every day, work very hard, staff at breakfast are kind, friendly and also work hard. The reception team are warm, helpful, there was nothing not be pleased to help with. The concierge, charming- you are treated lovingly by all staff so hats off to you all! The building is 30 years old, still is outstandingly beautiful in architecture, romantic in nature but just needs a little tlc as all 30 year old buildings do. I hear it is due to a renovation soon, I cant wait to come back and see! It’s right on beach and smack bang in golden mile, ideal location being surrounded by bars and restaurants. The pool little cold and small but we went over to the Mediterranean- although it’s 27€ per room unless you wait till after 6 for cards to work. We enjoyed the ‘History’ show that’s underneath hotel in huge auditorium. You can get discount if stay at cleopatra. Breakfast was great selection but after 10 days was too repetitive, but the beautiful pianist, whose talent is incredible, is worth to attend just to hear her play 💛 The beds are big roomy and comfy, high ceilings, dark and quiet rooms, the terrace was a dream with pool, comfy sun loungers, parasol, outside shower, we hardly left it. Bathroom lovely with nice toiletries, hot water a good pressure on shower. I recommend here and can’t wait to return!.

Location is excellent. Hotel is so clean and well maintained. Pool area is quiet and relaxing and spotlessly clean. Pool itself is a lovely size. Breakfast was excellent with lovely outside seating by the pool. Beach front hotel was main attraction for us such easy access to the beach.

Ideal location right next to the beach. Room was good with balcony view to the pool. Staff were pleasant and helpful. Breakfast was beautiful with plenty of variety. Porridge was the best I've ever tasted. Pool was adequate size with plenty of beds around the pool area. Cleaning staff were lovely and cleaned the room everyday and supplied clean towels everyday.

The breakfast was the best we’ve ever had. So much choice. The pool area was lovely. No one was getting up at 7am hogging sun loungers. The pool area was kept clean. You can get food and drinks served directly to your sun lounger. The staff however were by far the best part. Everyone of them so kind and helpful. No request was too much. We loved our stay ❤️

Absolutely faultless hotel wouldn’t hesitate to stay again had swim up pool room to make a prefect stay. Didn’t take kids on this hol but it was an amazing place for kids the entertainment didn’t stop 5+++++ from us

Wonderful family resort - but if you want an adult friendly place, this is not the place for you. We had a magnificent swim-out room in the 18+ section, but unfortunately the kids club was right out front and the basketball court right outside our door.

There was a foul smell the whole time in our room (8011).. Entertainment was Excellent, too have a performance like that onsite was incredible.. the Swim up breakfast was great...

Review from the point of view of a couple without kids: We stayed in the adults only swim up suite, overlooking the sea. The room and pool were stunning and the seaview location was very quiet, which some may like. If you prefer pool noise, request to have a swim up suite that's overlooking the pool. There is an adults only infinity pool which overlooks the sea. There is a security guard manning the area some of the time, however for a part of the day, nobody keeps watch and many adults choose to bring their children into the pool. This was disappointing as although we realise it's a child friendly hotel, we chose to stay here under the assumption that we could relax in an adult only area. The remainder of the hotel is child friendly so we hoped that this small area would be our peaceful zone. This was the biggest flaw in our opinion. Other than this, it's a great hotel with lots on offer. If you are a family with children, it's a great place to stay.

We stayed at this hotel for 8 nights during August along with three other families. The hotel is huge and beautiful and staff are very friendly. There is something for everyone, whether you fancy the adult pools, children's pool area, kids games room, spa or the infinity area. We stayed in the junior suite and we had the most beautiful sea view where you could walk along accessing the gate with your wrist band. These gates get locked at 8pm but you can still get back by walking around to the front. Lovely scenery! Our room was lovely and spacious and very clean. It is quite windy but still very warm. I needed a cardigan the first two nights but after that it warmed up. The buffet was ok, as expected. It can get repetitive, so it was great to break it up with the three restaurants that are included within the all inclusive package. These were booked prior to arriving through their app. Asian, Italian and the steak house. They were all great but my favourite was the Asian restaurant. It was spot on! You are also entitled to two shows which were great! Again, you will need to book through their app. For those that don't fancy the buffet during lunch, there is a fast food option by the pool area where you can order burgers, chicken wings, chips and plenty of salads and fruit. Imagine ordering at McDonald's, same way using your room number. I also recommend you check in online prior to arrival as this will save you time.

Duchess villa for 2 was stunning large lounge huge bedroom and bathroom all luxurious the plunge pool was fab when you got to hot and if you fancied more of a swim the main pool was usually empty Driving range directly opposite ideal if you get bored while sunbathing

Large bedrooms and bathrooms, with plenty of towels, private pool and terrace with day beds. Well equipped kitchen, beautiful exotic gardens.

Great staff, nice secluded villas, private pool, good service, upgrade received.

A great place to stay if you like a villa with the added bonus of 5 star hotel service. The villa was perfect for two people - a lovely sitting room, bedroom, glorious bathroom and a good kitchen. The plunge pool and terrace were great - we had sun all day. Good towelling robes and slippers. Great coffee machine, free water, big fridge.

The staff were fantastic—always friendly, smiling, and genuinely welcoming. Roman at reception made check-in smooth and explained everything clearly, and William kindly showed us to our upgraded Majestic villa (Kentia). The restaurant team were wonderful every morning, making breakfast feel special (one morning even had a violinist performing, which was such a thoughtful touch!). The food really stood out: room service was beautifully presented and surprisingly delicious, from chicken nuggets and fresh fruit to a dreamy poolside brunch and perfectly cooked calamari and burgers. Breakfast had a great variety, and the staff were happy to accommodate requests. Our villa was stunning, with a gorgeous view, a heated private pool with night lighting, huge comfortable beds, Chromecast TVs, and everything we needed for a relaxing break.

Property is amazing, rooms were so spacious and cleaned twice daily. Swim up pool was amazing as was the main areas. On site bar and restaurant all fabulous and the staff couldn’t have been nicer.

Everything excellent from the Staff , Breakfast ,Dinner pool Couldn’t fault the hotel Amazing break Stayed in a Junior swim up suite .

Couldn't fault anything at all about our stay! The room was absolutely perfect, we upgraded to the swim up room which I would definitely recommend. Breakfast was really good, a wide selection and fresh eggs, pancakes, waffles on request. Bonfire restaurant was also a must - food and service was fantastic

The rooms and public areas of this new hotel are exceptional. Our swim up junior suite with sea view was faultless. The staff too were super friendly and welcoming, special mentions to Giuseppe, Rafael, José, Ismael and Alessandro (who showed around a 2 bedroom pool villa - maybe next year). We didn’t have breakfast but the lunches were delicious, although the menus for lunch and dinner are quite limited. The location is quiet with no shops or restaurants nearby but it is only 20 minutes walk to La Caleta with its excellent selection of fish and other restaurants. There’s also a free hotel shuttle bus or plentiful taxis for 5-6 euros per journey. The hotel operates to a very high standard - we plan to visit again next year.

The property is brand new and having been to the Corales suites, this did not disappoint. We had a panoramic suite with a private pool you could almost do laps in, with 2 bedrooms, 2 bathrooms, a fully equipped kitchen and laundry facilities hidden away. Everything was top tier quality from the glassware in the kitchen to the linens, to the service. The shuttle that the hotel provided to the town was incredibly useful (it runs to the Corales Suites which are 3 mins walking distance to La Caleta) although it would have been helpful for those to run later for pick ups (but there is a taxi rank so not huge deal). The food and service was second to none, champagne breakfasts and incredibly attentive staff who after the first day remembered our coffee order everyday. In particular Ismael and Alvarno by the pool were so friendly and helpful, I would go back to the hotel just for them. We will definitely be going back!!

Beautiful hotel with garden pool area. Our room included the roof terrace / plunge pool which made our stay extra special. The staff were all lovely and the food delicious. Wouldn’t hesitate to stay here again or recommend it to others.

Our stay was excellent -- loved our ocean-front room with private pool. Hotel staff was incredible, including the reception desk, restaurant staff, cleaning crew. Loved the pool and easy access to the beach and shops. Breakfast was awesome.

Rooms were lovely and the plunge pool was well used.

Loved the private pool and sun bed area. The room was fabulous, bed so big & comfortable. The staff all so efficient & very friendly. Thank you

The staff were phenomenal and helpful. The private plunge pool was awesome. Cleaning staff did a great job with nightly turnovers. Appreciated the prompt room service and sangrias. Eduardo was the best!

This is one of the best places I have ever stayed in, and I have stayed in many! Excellent price/quality ratio, top facilities, incredibly nice and welcoming staff. Perfect for family with kids, but it’s not too kid-centered and it is very quiet. We upgraded to a villa with jacuzzi and it is definitely worth it. Amazing view, sunshine through the day. Kitchen facilities are more than sufficient to cook a simple meal. High chair provided, together with a good quality baby cot, and even toiletries for babies. Swimming pool towels provided for free. Main pool is big enough and never too crowded (I suppose because so many units have private pool/ jacuzzi). Kids club open 5 days/7, Bea is really nice and there’s plenty of toys also for toddlers (parents must stay with them, of course). Amazing breakfast. We spent entire days in the hotel, something unusual to us, but it was so good we didn’t feel any need to leave. Location ideal, la Caleta is a nice village reachable with a 15 min walk (doable also by kids) or a 2 minutes car trip. Don’t hesitate and book right away :-)

My wife, 2 year old son and I stayed at the Hotel Suite Villa Maria in May 2024. Our experience from the moment we arrived was nothing short of exceptional. The check in process was smooth, the individual behind reception and the bell boy who took our luggage (and parked our hire car in the under ground garage) were professional, polite and engaging with us all (including my son). From that moment on every employee we came across from room service to the people working in the restaurants/bar showed the same dedication of professionalism. The facilities in the resort are excellent and well maintained. We went to the indoor play area which my son loved, as well as the outdoor play area. The villa we stayed in was the 2 bedroom suite, which had a jacuzzi outside and amazing views. The breakfast has everything you can think of and the area where breakfast is served (restaurant La Torre) has breathtaking views on a morning. The pools are clean well maintained. The pool bar had great food, and could be served pool side which my son enjoyed daily at lunchtime after a good swim. I highly recommend Hotel Suite Villa Maria for anyone coming to stay in Costa Adeje as it will not disappoint (especially for families)! Thank you to everyone at Hotel Suite Villa Maria who executed their duties professionally, made us feel welcome (a home away from home) and overall made our stay memorable!

The hotel consists of villas. The villas are large and comfortable. The pool area was amazing, the water temperature ideal, soft clean towels at pool every time. The pool restaurant proved to be really good, we really loved the paellas! The restaurant had also a nice kids menu. Service was amazing, every time we asked for something, they did their best to make us happy. The room and general hotel areas were very clean. There is parking underneath the hotel. The breakfast was very tasty with nice area to sit, either inside or outside, fresh orange juice, tasty coffee and unlimited options to eat. Best part was the jacuzzi in the room after a tiring day!

Great villa! Great place, great staff. Great breakfast. They go above and beyond to meet your needs. Always helpful if you have any issues or ideas. It is perfect for families as the villas offer a lot of space. The hotel is always ready to provide attractions to kids and others. Location was quiet and we did not hear any noises. Beds were super comfortable. Free underground parking. The reception service is always there to help you. Technicians and cleaning staff are also very friendly and ready help. Genuinely all of the staff has the attitude to help you to feel as comfortable as possible. The views from villa are astonishing. Always take the one with pool or jacuzzi. There was nothing better than after long day of sun you could take a jacuzzi or swimm in your pool. If you plan to cook for kids or yourself the kitchen is there but it has limited kitchen utensils - just the basics. We cooked for about son a bit.

A great business model - private villas with your own small garden (or Jacuzzi / pool on the larger villas), plus all the benefits of a hotel e.g. restaurants, bars, pools, room service, baby sitting etc. The location is also great - surrounded on 2 sides by a golf course and an easy walk to the small fishing village of Caletta with an abundance of great restaurants.

The staff provided high level standard service for the whole duration of our stay. Unbelievably wonderful swimming experience with all the pools to choose -- big swimming pool with a salty water is really special! And the breakfast with so many choices including a-la-carte was astonishingly reach.

Nice territory, good room with a perfect view, very welcoming service next to the pool, good night shows. Special thanks to Oxana, who made our evenings in restaurant great & to the team of red level pool bar for their hospitality.

The room, pools, and most importantly the Sports hub, Gym and Spa were all excellent. David and the team in the sports hub kept us moving with Padel, Spinning (including pool spinning) and functional fitness. Excellent.

Just total luxury. Warm pools. Adults only sections. Good pool chairs friendly and helpful staff. Gorgeous location

The standard of the hotel was excellent. The RED level experience was truly remarkable from the start. We were greeted with such a welcoming atmosphere, checking in was straightforward and we were looked after while our room was being prepared. The REF level area pool was very quiet, peaceful and friendly. The sun beds were very comfortable and we enjoyed the sea view from the pool. The food in the Asian restaurant was excellent, Italian restaurant was ok and the main dining area was my favourite with the amount of choice.

We received a free upgrade to a two bedroom apartment instead of the one bedroom. We had a beautiful and big swim up pool and terrace. Absolutely amazing stay. Nice comfortable beds and AC. The private pool was clean and heated, such a good price for what you get.

Really clean & the apartment was so comfortable!! Close to good amenities. Staff were very good. Swim up pool in the apartment was just fabulous 👌

Location was perfect, great size room and private pool was lovely. We had Air conditioning in our room which we weren’t expecting.

The hotel had got some refurbs and we're was lucky to have booked one with private pool.

This is our 2nd stay at this hotel We staying in a loft apartment last year The only downside was the air conditioning unit was not very good Not blowing very well And only having a microwave to cook in The 2nd time we stayed We had a swim up apartment very well equipped with all your cooking amenities The pool was cleaned every morning As well as the apartment Can not fault our stay We will be back in July

The hotel is literally brand new and we stayed in their 1st week of opening. Chic design, high class fit out and super facilities. Great gym. Very good food. €8 in a cab down to La Caleta.

J’ai adoré ce séjour, l’équipe, les voituriers, très souriants(es). Et la chambre une beauté!! Je compte revenir dans quelques mois. Merci à vous tous!

Bellissima struttura, rilassante, curata in ogni dettaglio e con personale sempre attento ad ogni esigenza. Facile da raggiungere dall’aeroporto di Tenerife sud

Brand new - nice location close to la coletta - great breakfast and food options - great gym

Muy positiva la experiencia y excelente alojamiento,

We have been going to Gran Meliea Palacio de Isora for a few years now and it's still a lovely hotel with good service. However, it's looking a little tired now and is in need of a thorough refurbishment program in the red level rooms. The staff were friendly and helpful but a couple of the red level pool bar staff are "over familiar" and bordering on disrespectful of the customers using innuendo and being very noisy shouting across the pool deck to each other. Some staff training is needed here just to remind them of the customer's need for a relaxing atmosphere at the pool and to me respectful.

We have just returned from a short break at Gran Melia Palacio and if you're thinking of staying there would definitely recommend paying the extra to stay in the Red Level. From the moment we arrived we were given a welcome drink before being whisked away by our own butler on a buggy to the Red Level reception. All of the reception team were excellent but a special mention to Mario who was always cheerful and went the extra mile to ensure we enjoyed our stay. The Red Level has its own adult only pool and free tea, coffee, water and sun cream are available all day long with additional treats of fruit kebabs and smoothies - a genuinely relaxing experience. A mention here to Paolo one of the pool waiters/attendants who was always cheerful and made a mean gin and tonic. In addition to this there is an open bar with free canapés every evening between 1800 - 1900 in the aptly named Liquid Lounge. The rooms were spacious, exceptionally clean and Clarins products a welcome touch. We tried a number of the restaurants and were very pleasantly surprised that our half board package allowed us to eat at the fine dining restaurants with no extra charge - and Le Terrace and Duo were definitely worth booking. Would we go back - absolutely, but only to be spoilt again in the Red Level.

Stopped in a Red Level Deluxe Lounge Access Partial View with Whirlpool.Room was absolutely lovely. Red level is adults only with added benefits of own pool and breakfast facilities plus a 5.30 happy hour with free drinks. Hotel has many pools and restaurants. Staff were attentive and friendly. The only issues were (1) Red Level breakfast was a bit of a shambles on times - staff were overrun and food was often not quite up there - they also have an antiquated way of recording for orders and drinks orders in paper (which took much longer) whereas even the small restaurants of Alcala were doing it with tablets. (2) Rooms are not soundproofed so you could hear your neighbours .Hotel is close to small town of Alcala which has several good restaurants which we did use as we didn't eat in the hotel much - I recommend Sauco and Toni's (for Lamb chops and Roast Lamb) in particular.

Service excellent. Hotel staff fantastic customer service. Spotless and clean, food options very good. Lovely 5 star resort and would visit again. Red Level exclusive and child free. The only minor criticism is drinks are expensive so people drink far less than I've seen by the pool in other places... false economy for the resort as of more reasonable they would sell more. Expect to pay €20 for a beer and a cocktail by the pool.

We chose the Red Level adult only option and had a great experience for the entire duration of our stay. We felt very well looked after from the moment we entered the property. Every member of staff made us feel as though we were their most important guests. The hotel offers a wide choice of excellent dining options all of which exceeded our expectations. The pools and associated facilities were great and the Spa was very welcoming and the staff were very friendly and professional. We only had one minor issue during our stay and that was with the laundry service but this was dealt with promptly and professionally. Overall this was an extremely enjoyable holiday and we will certainly be going back there.

This villa with a private pool is a great place for a family to stay. It has everything that one would need while on holiday. The pool and the grounds are clean and well maintained. There are several local shops that are easily accessible on foot. This place is greatly recommended!

Beautiful villa with private pool, we loved it. Great place to spend time.

It was exactly what we were looking for. A nice calm hotel in a quiet neighbourhood. 15 minutes walk to the beach. The apartment was clean and comfortable and had everything we needed for a relaxed holiday. We spent alot of time by the heated pool but having the cold pool right outside our apartment was amazing. Extra plus points for the amazing staff who were all so accommodating and attentive. I would definitely stay here again.

Fantastic villa and lovely pool and private poolside

Arrived at 6.30 pm, reception was still open (it is until 9.00 pm). Had a very spacious apartment near to the pool, which was good. Ours had a large room at the back which we didn't use - it was open to the elements, but all fully tiled. Not sure what you would use it for to be honest! But, a very nice apartment - kitchen area was fine, all necessary utensils and equipment provided. Utility room for the rubbish etc. We had extra bedding, as there was a sofa bed too, but we didn't need it. A cleaner came in twice over our 9 days, which was fine - towels and bed changed (although I also changed the bed the day before!). We had a huge walk-in shower which was great. No bath, although there was plenty of room for one! Lovely big patio/terrace with two sunbeds and a hammock (most had these as far as we saw), and a double seat and table. There were enough sunbeds round the pool too, but it possibly could get busy in high season. 20 min walk or so down the hills and steps to the nearest beach, which was fine for us - we walked back twice.....otherwise it was a taxi (3-4 Euros). Not good really if you're not very mobile. There were a few restaurants near to the apartment which we had evening meals in, rather than go all the way back to the beach ones. Little supermarket nearby or an Iceland (bit expensive) if you wanted to cook in though. Lovely holiday, comfortable apartment, nice area.